Leaders Sales reviews

★★★★★ 5/5

Google

The experience of selling my home so far with Leaders has been excellent! They are friendly and approachable and the communication has been great in regards to getting my property on the market and arranging viewings. Out of all the other Estate Agents I saw prior to choosing Leaders, Keith seemed to really listen to my expectations and provided sound advice and an honest opinion on my home and it's potential for selling.

Chloe · 25 July 2024

★★★★★ 5/5

Google

We had a great experience with Leaders in Brighton. Jackie Duffell was very helpful. Also, when we had requests and needed confirmation related to our tenancy and SSE bills two years after our tenancy had ended Leaders still helped us to resolve everything.

K · 21 June 2023

★★★★★ 5/5

Google

Leaders (especially Kay and Becky) were super helpful when selling my property. They maintained good levels of communication and knew how to resolve some of the issues that arose, they also made sure I was aware of what was happening at every stage. I would 100% recommend using them to sell a property.

Jenn · 21 June 2022

★★★★★ 1/5

Google

Money grabbing @^#£ £80 for an ID check when buying a house is just a money making scheme as it actually costs about £3. Refused to let me take my ID Into the estate agents to prove who I am. Then you are signed up so some scheme that you have to remember to opt out of or they charge you monthly. Not a good experience so far as a buyer

YO · 13 August 2024

★★★★★ 1/5

Google

Update: Leaders continue to fail to provide the most basic service. Often not collecting rent until I flag the issue. Their service has gone from bad to abysmal. Ill update if they manage to go one month without messing up in some way. Update: The property wasn't vacant, there was a tenant that no one could contact. The tenant handed in their notice a month ago, but Leaders failed to start any advertising. Leaders once again have no idea where the tenant is, and if he will pay rent. An entire month and no lessons were learned. Currently dealing with a vacant property because no one did a checkout at the end of a tenancy, or advertised for new tenants. Will add to the review if I get a response from them, but so far, my emails have been ignored.

L · 21 February 2024

★★★★★ 5/5

Google

Been absolutely brilliant, have supported me and my flatmate the whole way through, found us an amazing property and really helped us understand and compose everything together especially Tom who’s been absolutely amazing with us! Couldn’t been any happier with the service!

Liam · 21 June 2023

★★★★★ 1/5

Google

Money grabbing @^#£ £80 for an ID check when buying a house is just a money making scheme as it actually costs about £3. Refused to let me take my ID Into the estate agents to prove who I am. Then you are signed up so some scheme that you have to remember to opt out of or they charge you monthly. Not a good experience so far as a buyer

Debbie · 3 August 2024

★★★★★ 5/5

Google

Jess was absolutely Amamzing with my process with viewing the property and getting everything sorted very quickly ! Couldn’t reccomend leaders or Jess any more xxxx

Natalie · 6 June 2024

★★★★★ 5/5

Google

I worked with Thomas to arrange the letting and management of my property. This was the first time I have gone through this, and I was supported throughout by Thomas and the team. Very happy.

Jack · 23 November 2023

★★★★★ 5/5

Google

I myself work for an estate agents so I am picky when choosing an agent myself. I was very impressed and pleased with the Lettings team, especially Charlotte. Thank you for all the hard work you do, it is really appreciated!

Jess · 21 June 2023

★★★★★ 5/5

Google

All praise to Namphet Tisanthia who has recently been managing my property. She has seen me through some tricky times with some particularly difficult tenants and handled the situation admirably. She has always got back to me promptly either by email or phone which is more than I can say for some previous managers. I feel I am in safe hands.

Judy · 14 December 2024

★★★★★ 5/5

Google

I’ve had numerous issues with Leaders contract management over the last year and in desperation chose to upgrade to full management so I could benefit from Rebecca Jones, support. She’s been great. Very efficient and excellent customer skills. The five stars the difference she’s made and her performance. Steve

Steve · 16 March 2026

★★★★★ 5/5

Google

Rebecca Eagar: Leaders Worthing. As a landlord who understands what it is like to be a tenant, I always intent to treat my own tenants with a solid duty of care, dignity and respect. How wonderful then for me, in turn, to be shown that by Rebecca! Rebecca and her colleague...Rebecca (Jones), have delivered an amazing level of professionalism, patience, perseverance and care, to ensure that a difficult and highly stressful, property maintenance situation was taken seriously and ultimately, resolved. Rebecca goes not so much the extra mile, as a marathon and I can't recommend her enough. This is what customer service, delivery and care should look like! Thank you both!

Lois · 23 December 2023

★★★★★ 5/5

Google

From Start to finish in finding, viewing and finalising our rental, Nick has been an absolute pleasure to work with. Highly professional but with a friendly approach and has pre-empted any questions or concerns before we've needed to ask. I would highly recommend and I feel confident we couldn't have made a better choice.PositiveResponsiveness, Professionalism

Rory · 25 August 2021

★★★★★ 5/5

Google

Moved in with Leaders and they were so helpful and swift and big shout out to Namphet who has been so swift and quick with all the queries I have had. Thank you so much

Ollie · 21 March 2025

★★★★★ 5/5

Google

Brilliant team, John was particularly supportive alongside Jess with any issues I had, managing to make my move as seamless and positive a journey as possible.

Jacob · 22 March 2024

★★★★★ 5/5

Google

Rebecca has been our property manager for a while now, and has always shown a great level of care when dealing with any queries or issues we've had. Very helpful & quick to respond too.

Ky · 25 August 2023

★★★★★ 5/5

Google

Had a smooth and easy time finding and settling into my new flat through these guys. I dealt with Molly, she was great. Quick, responsive and made the experience of moving a walk a in the park.

Myles · 21 June 2023

★★★★★ 5/5

Google

Very happy with the service. Maria and Molly were very professional. They helped my dad move into his flat very quickly. He received a lovely box of goodies the day he got his keys. Highly recommend.

Amy · 21 June 2023

★★★★★ 5/5

Google

After five months of frantically searching for housing, my partner and I were recommended Leaders by friends and we’re so glad! We couldn’t have asked for a more helpful and caring agent to support us through this process than John. He was so communicative with us, and was always first on the scene when there was an issue during the application and moving process, even physically helping us get some of our stuff into the flat! We are so, so grateful for him and would totally recommend him and Western Road generally, as we couldn’t be happier with our flat. Thank you, John!!

Graziela · 24 September 2023

★★★★★ 5/5

Google

Very good letting agents - Particularly Jo who has been incredibly helpful for many years!

Stephen · 16 February 2026

★★★★★ 5/5

Google

Francesca Cranford has been brilliant at looking after my tenancy as well making the check out process as simple and as easy as possible. She always returns calls or emails - five star rating!

Charlotte · 21 June 2023

★★★★★ 5/5

Google

I had such a fantastic experience with Leaders (specifically Laura Gelister) and would highly recommend them. Laura was responsive, supportive & incredibly friendly throughout the entire process and made moving to Brighton a far less stressful experience than it quite easily could've been. Thanks Leaders! :)PositiveResponsiveness, Quality, Professionalism, Value

Zoe · 25 August 2021

★★★★★ 5/5

Google

Credit where credit is due. Luke was very patient and didn't force us into finding our property. This build trust and will hopefully use in future as long as service remains so good.Thanks

Manni · 21 June 2023