Trusted Agent profile · East Sussex
★★★★★
395 reviews across 1 platform
119-120 Western Road, Brighton, East Sussex, BN1 2AD
Leaders Sales's office in East Sussex, at 119-120 Western Road, is rated 4.2 out of 5 across 395 reviews on 1 platform, including 395 Google reviews rated 4.2.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleVery kind and thoughtful staff.
Dear Dannielle Holt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience renting with leaders, with Sophie as our property manager. We had no trouble with getting help when we needed it with maintenance, repairs etc. They are friendly as well as professional.PositiveResponsiveness, Professionalism
Hello Thomas Aitken Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleReally friendly staff and overall good experience at Leaders. Jamie in property management was very helpful and professional and went above and beyond which made the experience so much better for us. I would recommend this agent to anyone looking to rent
Hi Kayleigh , thank you so much for your positive comments about the Leaders team in Brighton. We're so pleased that Jamie and the team have been able to provide you with so much help during your dealings with them resulting in a positive experience. We really appreciate you taking the time to leave us this review. Kind Regards, Leaders
1/5
GoogleMy advice to anyone reading my words is not to deal with this company. It is one of the worst companies with dealing, manipulation and mistreatment. Stay away from this company as much as you can. (Write in colloquial language for translation. Google)
We're disappointed to read of the negative experience you have had with the team at Leaders Western Road Brighton. Sadly I am unable to establish accurately what your feedback is due to this being provided in Arabic, whilst there are facilities in place such as google translate where I could input this I am aware that these are often not entirely accurate so if you'd be willing to provide feedback, please reach out to myself at jgilliland@romans.co.uk. I am the customer manager for the Leaders Romans Group and upon receipt of your feedback this will allow us the opportunity to see if we can improve your experience. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleIt was really a great experience to search my property with Leaders. Team is extremely dedicated towards your requirement and will guide you to get the best property as per requirement. Paperworks and all were hassle free. So a big thumbs up for Leaders!!
Hi Rupak, many thanks for taking the time to leave a review. We will be sure to pass your kind words onto the team.
5/5
GoogleRebecca Eager continues great, fast, efficient service to me as a landlord. Thankyou Rebecca.
Dear Shaun Mcatamney Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePersonal service and quick to answer the phone. Well done.
Dear Ramiz Bahnam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJohn helped me loads throughout the process of finding a place to rent! Wouldn’t recommend enough :)
Dear Lauren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat customer service from Molly, she was very helpful and answered all my questions. Would definitely recommend!
Dear Tamzin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleTook time off work to see a place and no one showed up, no calls to warn it is not happening, no apology. Horrible ... def not professionals. do not recommend !!!
Dear Ms Gilca, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Western Road, Brighton office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344 753104, or email customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team
5/5
GoogleLeaders did an exceptional job in helping me buy my first property. They were really helpful in guiding through every step of the process, were really quick to respond on email or phone and are very friendly! Couldn't recommend them more.
Hi there Sam, many thanks for taking the time to leave a review for our Western Road branch, and we are delighted you have been happy with the service and would recommend us to others. We'll be sure to pass on your kind words. We hope you enjoy your new home!
5/5
GoogleExcellent service provided by Nick. He was professional from the start and helped us find suitable tenants for our property in good time. Would highly recommend the team at Western Road.PositiveProfessionalism
Hi Adam Cox, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Western Road branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleM. Kelley helped me a lot. Can't say less than excellent service from him.
Dear Daniel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSmooth experience so far! Extremely better than Brand Vaughn 🥳🙌 …
Dear Don Si Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful and efficient team,, amazing assistance from Oolie.
5/5
GoogleHighly recommend leaders Western road to all landlords looking to let their flats quickly at a competitive rate with no hassle. A very professional and caring team. Certainly won't be the last time that I'll be using their services.
Hi Nima, thank you so much for taking the time to leave a review. We are delighted you are happy with the service and would highly recommend our Western Road branch.
5/5
GoogleVery professional, good service - the lettings co-ordinator, Josh I think his name is? Is also very nice to look at so bonus points for pleasing my eyesPositiveProfessionalism
Hi Charley Thorpe, Thank you for the great review of our Leaders Estate Agents Western Road team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
Googlevery professional,big thanks for tom for his help and kindness
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLaura made the whole experience so easy, would definitely use leaders next time!
4/5
GoogleLeaders worked really hard to make sure that our house sale was completed. The most important part for us was the communication as well as availability of the agents in charge of our sale.
Hi Ricardo, many thanks for taking the time to share your feedback of working with our Western Road team. We'll be sure to pass on your comments.
5/5
GoogleLeaders sales have now successfully sold 2 properties for us recently and have give excellent service with regular feedback on progress, but best of all, the advice given by Max when difficulties arose was excellent, in one instance putting relevant pressure on the purchaser's solicitor and in another instance advising us to stay calm and patient. In both instances his advocacy led to a successful outcome.
5/5
GoogleFriendliest agency in Brighton, A* Service and really professional. All the members of the team have been really helpful, couldn't ask for a better service from Alex he has been fab.
Hi Molly, thanks for taking the time to leave a review about your recent experience with the Leaders team at Western Road in Brighton. We are so happy to read that you found Alex and the team to be so friendly and helpful throughout your dealings with them. We will ensure your comments are passed onto the team so they are aware of your kind words. Kind Regards, Leaders
5/5
GoogleLeaders been very helpful throughout the tenancy, and both Chris our property manager and Laura for finding a new property have been helpful throughout.
Hi Jack Siddall, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Western Road branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Western Road
5/5
GoogleHad a really good experience through leaders. From viewing the flat it took us 3 working days until move in day! Really quick and efficient and very friendly staff. Alex dealt with us and he was very professional and helpful all the way through. Saw seb originally who was also a great guy. Deena also helped the process go through quicker!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Sales's East Sussex office has 395 reviews across 1 platform: 395 on Google.
Leaders Sales East Sussex is rated 4.2 out of 5 across all 395 reviews, and 4.2 out of 5 on Google from 395 reviews.
Leaders Sales East Sussex, 119-120 Western Road, Brighton, East Sussex, BN1 2AD.
