Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFresh Eyes
After 6 months with an alternative agent we switched to Cubitt & West in Waterlooville. Our initial meeting with Maddison was friendly yet professional and very informative. Nicola dealt with viewings and within a few weeks we had an offer which we accepted. Since then I have dealt with Julie (liaising with the buyer) and have been kept totally in the loop and felt very supported. Along with Emma the team have been amazing and I look forward to completing soon. Thank you ladies!
Stephanie · 4 January 2024
Agent replied · 10 June 2024
Hi Stephanie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your process with their professionalism and communication.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
Kirsty · 4 September 2026
Agent replied · 25 September 2026
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat job guys
we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.
Mr · 1 December 2023
Agent replied · 10 June 2024
Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI wanted to extend my thanks to Sharon…
I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.
Emma · 2 June 2024
Agent replied · 10 June 2024
Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel
★★★★★ 5/5
GoogleA big thank you to Chris & the team at Cubitt & West Lewes who helped navigate our house sale through difficult market conditions. We were very pleased with the frequent updates and the excellent level of communication. And also, the fast action and reassurance when one chain collapsed and new buyers were swiftly brought into the fold further down the chain on a property also being handled by Cubitt & West.
Richard · 10 May 2024
Agent replied · 9 June 2024
Hello Richard, Customer satisfaction is always of the utmost importance to us and so we're proud to receive such a kind review from you. We're delighted that you chose to sell your property through our estate agency. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotThank You Julie Bramble, We finally!!
We agreed to purchase our new venture through Cubbitt and west, North end branch. Staff have been amazing, starting off with Michael Sinnott, he was brilliant from first call to agreeing a price. Then we got introduced to this wonder lady call Julie Bramble, senior sales Progressor. She is one amazing person to begin with. Our sales got delayed due to requiring lease extension done. However that didn’t put us off from buying, Julie always made sure we were updated in every steps and always reassured that sales would go through. She has been absolutely brilliant from day one. There was multiple times when Solicitors from both side didn’t communicate adequately and things got delayed but Julie made sure those issues were resolved. We just can’t thank her enough. Overall Its been a great experience, I highly recommend Cubbit and west Portsmouth if you are buying or selling. They have some brilliant people like Julie Bramble to make sure your sales progress to completion without hassle. 10/10
Mujibur · 21 November 2023
Agent replied · 10 June 2024
Hi Mujibur,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how reassuring and informative they've been throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSo impressed with Cubitt and West…
So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.
P · 23 September 2026
Agent replied · 25 September 2026
We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotTop Quality Personal Service
This Review is for Leanne Fuller OGrady & her team at the Southwater Branch. I sadly had the responsibility of having to sell my fathers Park Home in Southwater for very sad & personal reasons. As I don’t live in England, I had to firstly strike up a good working relationship based upon trust, professionalism & understanding.I met with three different local agents to try to determine who could provide us with the best & most efficient service & Leanne was definitely the right choice without any hesitation. Selling or buying a property is a very personal experience for many reasons, our sale was particularly sad for us as a family but from day 1 I felt that we were absolutely in the right hands, Leanne was definitely the girl for us and if anyone could make our sale as stress free and speedy as possible it was her.Well Leanne you did us proud, I fully appreciate all of the remote contact with you always & Louise & Julie sometimes while dealing with telephone queries & minimal paperwork but I could not have wished for more professional support & care along the way. I didn’t have to worry about anything and actually felt like part of a bigger family. Nothing was ever too much trouble the sale was as quick & efficient as it could have been and you Mrs Leanne Fuller OGrady took complete care of the whole situation for us. It’s 100%+ from us & anyone reading this I would have no hesitation in recommending Leanne & her team in Southwater because you will get over & above of your expectations.Keep up the fantastic work Leanne @ Cubitt & West Southwater.
SUSAN · 13 November 2023
Agent replied · 10 June 2024
Hi Susan,Thank you for leaving a review! We're delighted to hear how Leanne and the team have supported you throughout this difficult journey and made the process as stress-free and quick as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotQuick and stress free sale
We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.
Marian · 11 November 2023
Agent replied · 10 June 2024
Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThe sale of my property has been a true…
The sale of my property has been a true up hill journey. Cubitt&West first had the property on their books back in 2019. they all worked very hard to get a sale, but due to a ground rent clause, potential buyers could not get a mortgage. I then purchased at quite an expense, a lease extension, so mortgage companies would now at least offer mortgages. Again I put the property with Cubitt &West Caterham where Lucy Prior and her team started marketing the apartment, this was in mid 2023 with the gov and banks making the property market very difficult.But Lucy persevered and managed to get a good few viewing. lucky for me one of those viewing became a buyer, and Lucy took it to completion. Thanks Lucy.Lucy has all the way through the process, that has not been an easy one, kept me informed. Has been totally honest and always on the end of a phone if I had questions.I can only with the highest regard recommend Lucy Prior and her team in Cubitt & West Caterham. Allan Anderson.Living in Spain while this all took place
Allan · 9 November 2023
Agent replied · 10 June 2024
Dear AllanThank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout this long and difficult journey.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExecellent service at the redhill…
Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.
Wes · 20 January 2026
★★★★★ 5/5
GoogleI have just purchased a house in Lewes from Cubitt & West. Chris, the Senior Sales Manager couldn’t have been more helpful & supportive. It’s not easy buying a house alone but Chris explained what was happening every step of the way & regularly emailed or called with updates. He allowed me to view the house as many times as was necessary, ensuring that the vendors were comfortable with this. As Exchange & then Completion grew nearer it was very reassuring to be able to call & check in on progress. If Chris was out on a viewing Gareth & Dave, the Manager, were equally helpful. When I collected the keys on Completion I was presented with a lovely box of new home goodies. A great team. Thank you Chris
Hilary · 31 October 2023
Agent replied · 26 August 2024
Hi Helena,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Chris, has been and how he's supported you throughout your process by being there to explain every step and provide constant updates.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotTony Dicker from West Worthing branch…
Tony Dicker from West Worthing branch conducted a valuation for our family today. Tony called to introduce himself prior to visit and to explain the process. This was very helpful and reassuring. Tony was friendly, efficient and supportive. I would be happy to recommend him as I found him to be helpful and informative with no pressure at any time.
Mrs · 7 November 2024
Agent replied · 26 December 2024
Good Morning,Thank you for your kind review - we will pass this on to the team! We're delighted to hear that Tony made the valuation process smooth and reassuring for you. It's great to know you found him so friendly and supportive. We appreciate your recommendation and are here for you every step of the way.Kind regards, Cubitt & West
★★★★★ 5/5
TrustpilotGood Service
To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.
I · 17 September 2026
Agent replied · 25 September 2026
We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat Service
Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.
David · 16 April 2026
★★★★★ 5/5
TrustpilotCubitt and West Reigate
Even though I had already moved out of my property, into a different county, C&W in Reigate were really helpful, positive and accommodating. Katarina in particular was a real star, in my opinion going above and beyond to make the best of my property and make the sale as easy and quick as possible. I had been tempted to go with a local estate agent, but C&W obviously have a broader client base and the Reigate branch is well established and had equal local knowledge and contacts. Good luck with your sale!
Mrs · 20 October 2023
Agent replied · 10 June 2024
Dear Mrs FrostThank you for leaving a review! It's great to hear how positive your experience with our agents has been and how Katrina in particular has gone above and beyond to make the sale of your property as quick and easy as possible.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleI have just purchased a house in Lewes from Cubitt & West. Chris, the Senior Sales Manager couldn’t have been more helpful & supportive. It’s not easy buying a house alone but Chris explained what was happening every step of the way & regularly emailed or called with updates. He allowed me to view the house as many times as was necessary, ensuring that the vendors were comfortable with this. As Exchange & then Completion grew nearer it was very reassuring to be able to call & check in on progress. If Chris was out on a viewing Gareth & Dave, the Manager, were equally helpful. When I collected the keys on Completion I was presented with a lovely box of new home goodies. A great team. Thank you Chris
Helena · 13 October 2023
Agent replied · 11 June 2024
Hi Helena,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Chris, has been and how he's supported you throughout your process by being there to explain every step and provide constant updates.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotSeemlish from start to soon to be…
Seemlish from start to soon to be finish. The team are very responsive and have provided amazing recommendations in terms of mortgage advisors and solicitors. Thank you Kevin and the team at the Pulborough branch for all your help.
B · 6 May 2026
★★★★★ 4/5
TrustpilotWe had a good experience with Cubitt and West
We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!
Edo · 6 April 2026
★★★★★ 5/5
Trustpilot100% Recommend
I would 100% recommend to use Peacehaven branch Sussex Cubbit and West to sell your Property.I found them all to be very professional, supportive, knowledgeable, and helpful during the whole process to the degree in my opinion, they even carried out a lot of the work for the buyer of my property to help it go through as it was not being done by her estate agent so she was really going on Cubitt and West all the timeI can’t thank all the staff enough, Karen Sayde David as well as all that were involved in working on my property and especially Gary, who, for over four months was overseeing the sale of the property that wasn’t smooth running, but managed through Hardwork and knowledge, and as said earlier by supporting our buyer as well to achieve the goal of selling our property
Jacqueline · 9 October 2023
Agent replied · 10 June 2024
Hi Jacqueline,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported both yourself and your buyer throughout the process of selling your property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThe team at Patcham have been amazing
The team at Patcham have been amazing, I couldn’t have wished for a better team to help with the whole process of moving. I highly recommend them to anyone wanting a personal, professional and dedicated service. Eloise the manager is really experienced, and great at explaining the finer details of what’s going on in the market, and how to market your house. Alice and Zak were always there to help and give advice, and they worked so hard, as did the rest of the team, Barbara, Margaret and Andrea. Alice kindly spent time with me helping with the online conveyancing process and masses of paperwork, which was new to me, and this helped reduce the stress of it all a lot. It’s been quite a tough year to sell generally, and they kept a positive and encouraging attitude throughout. Actually, they all really deserve a medal!
Julie · 3 October 2023
Agent replied · 10 June 2024
Hi Julie,Thank you for leaving a review! It's great to hear how amazing your experience with our agents in Patcham has been. It's especially great to hear how they've been able to reduce a lot of the stress for you by explaining all the finer details and encouraging you throughout the journey.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleI can't explain how much Chris and Garry have done to help with the sale of my god fathers property. As I live over 500 miles away from Lewes, and this was my first experience with Selling a property using a deputyship. Chris made the whole …
Donna · 16 April 2025
Agent replied · 26 August 2024
Hello Donna,
Thank you for taking the time to leave such a detailed review. It's great to hear how fantastic our team has been throughout your experience. We'll be sure to … More
★★★★★ 5/5
TrustpilotAmazing Letting Agents
I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!
Luna · 4 September 2026
Agent replied · 25 September 2026
We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFantastic Service at East Grinstead…
Fantastic Service at East Grinstead Branch.They have been brilliant in supporting me through my sale and helped me through this very difficult period for us when my new purchase pulled out and almost lost our buyer, and helping progress with my new purchase.Cannot thank them enough, they have always been available to talk to me to help me through the problems, kind, give advice, and help progress the sale which has now exchanged, and help with my new ongoing purchase which is going ahead and will be tight to complete in time before vacating my property, they everybody at East Grinstead Branch has been so supportive and helpful.Special thanks go to :Clair Mansell.Cailean BurnsRebecca Combly Tamsin BillinghamBrendan SimmonsDC Law ( Esme and Harry ) handling legal side.Everybody at Cubitt & West are just so helpful and Kind to deal with, and I cannot thank you all enough.Thank you so much.Tom
Thomas · 24 September 2023
Agent replied · 10 June 2024
Hi Thomas,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how brilliantly they've supported you throughout your sale.Best wishes,Cubitt & West.
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