Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCubitt & West Shirley branch have been…
Cubitt & West Shirley branch have been fantastic throughout the sale of my property. A special thank you to Mia, Maddie and Caitlin for helping the sale goes as smooth as it could be. There were a few set backs on my part but they were always very helpful and understanding. There was always someone on the end of the phone to talk me through things and nothing was ever too much trouble. I would highly recommend Cubitt & West.
Doreen · 9 September 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience with us at Cubitt & West Shirley during the sale of your property. It's wonderful to know that our team provided helpful and understanding support, especially when facing setbacks. We always aim to be there for our clients, and we appreciate your high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotMy journey with Cubitt & West…
My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!
Melania · 24 August 2026
Agent replied · 25 September 2026
We are so happy to hear that our team at Cubitt & West provided such professional, responsive, and supportive assistance throughout your home sale. It is wonderful to know that our efforts made a significant difference during what can be a stressful process. We truly appreciate your kind words and high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotLost engagement ring !
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!
PEDRINA · 21 August 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience with our team member at Cubitt & West Horsham. It's wonderful to know that we were able to assist you promptly with both your shower and, especially, with the recovery of your engagement ring. We understand how distressing such a situation can be, and we are glad we could provide such excellent and swift support. Your kind words about our consistent service mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotJust wanted to say how pleased I was…
Just wanted to say how pleased I was with the team at the Patcham branch. Eloise and Veronica have been a pleasure to work with throughout and I have to make a special mention to Zak who came out late on a Friday August bank holiday weekend to help me get settled in. I would not hesitate in recommending them and look forward to working with them again in the future.
Neujuice · 1 September 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience with our team at Cubitt & West Patcham. It's wonderful to know that our colleagues were a pleasure to work with and that one of them went above and beyond to help you settle in, even on a bank holiday weekend. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCubitt were great from start to finish
Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.
Colin · 25 August 2026
Agent replied · 25 September 2026
We are so happy to hear about your positive experience with Cubitt & West! We appreciate you acknowledging the hard work of our team in making your moving process as smooth as possible. Your kind words mean a lot to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCubitt & West - Emily Superstar
Emily at Cubitt & West Portsmouth has been a Superstar. Emily has always been available to deal with any of our queries. Our tenants left and straight away Emily sprang into action with lots of viewings and several offers from tenants to move into our rental property. Emily has been fantastic keeping us updated. All the staff at Cubitt & West have been brilliant and we would recommend them.
Mick · 26 August 2026
Agent replied · 25 September 2026
We are absolutely delighted to hear about your wonderful experience with our team at Cubitt & West. It's fantastic to know that our colleague was so responsive and proactive in securing new tenants for your property, and that you felt well-informed throughout the process. Your recommendation means a great deal to us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotViewings with Lucia
Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.
Andreea · 29 August 2026
Agent replied · 25 September 2026
We are absolutely delighted to hear about your positive experience with us at Cubitt & West! It's wonderful to know that our team member was so helpful, accommodating, and knowledgeable during your viewings. We truly value your kind words and look forward to building a strong working relationship with you.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
GoogleI had an excellent experience with Max Moralee and Fred Thorne at Cubitt & West in Lewes. From the very beginning they were professional, proactive, and incredibly easy to communicate with. They kept me fully updated throughout the process and were always available to answer questions or offer helpful advice.
Most impressively, they managed to sell my house within a week, which exceeded my expectations. Their knowledge of the local market, clear communication, and organised approach made the entire process feel smooth and well managed.
Max and Fred were both friendly and professional throughout, and I always felt confident that my sale was in good hands. I wouldn’t hesitate to recommend them to anyone looking to buy or sell in Lewes.
Sophie · 15 March 2026
Agent replied · 16 April 2026
Hi Sophie,
Thank you for your feedback. We’re delighted that Max, Fred, and our estate agent team in Lewes could provide professional and proactive support, offering expert property guidance and clear communication throughout your sale. It’s wonderful to hear that their local property knowledge and organised approach helped make the moving process smooth and allowed your sale to complete so quickly.
Thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotWe had a great experience with Julie…
We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.
Brooke · 25 August 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience with Julie and our team at Cubitt & West during your house purchase. It's wonderful to know that our efforts to keep you updated and supported throughout the process were appreciated, especially during stressful times. We truly value your kind words and recommendation. Thank you for sharing your feedback; it means a lot to us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotThanks Cubitt & West
Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!
Owen · 4 September 2026
Agent replied · 11 June 2024
We are so pleased to hear that we were able to find a buyer for your property even in a challenging market. It's wonderful to know that our team at Cubitt & West Sutton were there to support you and personally intervene to keep things moving forward. Your kind words are greatly appreciated!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotHavant branch
I bought a property through the Havant branch. Wasn’t the smoothest of sales, due to myself hiring some solicitors that weren’t helpful. Julie Bramble was who I dealt with throughout the sale and she was nothing short of exceptional. Being a first time buyer, she was extremely helpful and understanding the whole way through.
Jorden · 7 September 2026
Agent replied · 25 September 2026
We're so happy to hear about your positive experience with our team in Cubitt & West Havant, especially as a first-time buyer. It's wonderful to know our team provided exceptional support throughout your property purchase. We appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFrom start to finish Cubitt and West…
From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .
Beverley · 20 August 2026
Agent replied · 25 September 2026
We are absolutely delighted to hear about your fantastic experience with our team at Cubitt & West. It's wonderful to know that we were readily available to assist with your queries and that your property sold so quickly thanks to our potential buyers list. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleWe have sold and purchased many houses over the years and dealt with many estate agents good and bad.
How refreshing it has been to deal with a total professional, Fred Thorne, of Cubitt&West, Lewes branch.
Fred has been our point of contact from initial listing to sale, always prompt with his responses, always keeping us fully updated, as well as providing very sound advice leading to a successful sale. Fred is a credit to the Cubitt&West team.
David Clarke
Lewes
David · 16 October 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for your review.
We're absolutely delighted to hear that Fred provided such a professional and reliable service.
It’s great to know that his prompt communication and sound advice made such a positive impression.
We will be sure to let Fred and the team know your feedback.
Best wishes
Cubitt & West - Lewes
Wishing you all the very best, and thank you again for your recommendation.
★★★★★ 5/5
GoogleFred and Max have done an absolutely outstanding job selling my uncle’s property. From the very beginning, their professionalism, knowledge of the Lewes market, and attention to detail were clear. They kept me informed every step of the way, explaining the process clearly and always being available to answer questions, which made the experience smooth and stress-free.
What really stood out was their excellent communication and the genuine care they showed throughout the sale. They went above and beyond to ensure everything ran seamlessly and achieved a fantastic result for us. I honestly couldn’t have asked for better agents, and I would wholeheartedly recommend Fred and Max to anyone considering selling their home in Lewes. They are a team you can truly trust to deliver.
Harriet · 16 September 2025
Agent replied · 16 April 2026
Good morning,
Thank you so much for your review.
We're absolutely thrilled to hear that Fred and Max provided such an exceptional service throughout the sale of your uncle’s property.
It’s fantastic to know that their clear communication and genuine care made the process smooth and stress-free for you.
Going above and beyond is what we strive for, and we’re delighted that it made such a impact.
Your recommendation means the world to us.
We’re proud to have Fred and Max on the team, and it’s lovely to hear they’ve earned your trust.
Wishing you and your family all the very best.
Cubitt & West Lewes
★★★★★ 5/5
TrustpilotHuge Thank you to Julie Bramble
We had a great experience purchasing our home and couldn't be happier with the service we received. Julie Bramble was fantastic throughout the whole process, always friendly, professional and quick to respond to any questions we had. She kept us updated and helped make what can be a stressful process feel much smoother. Thank you, Julie, for all your help in getting us into our new home. We would happily recommend you and the team to anyone looking to buy or sell a property!
Kayleigh · 5 June 2026
★★★★★ 5/5
TrustpilotFantastic level of customer service
My experience with cubitt and west has been fantastic from the get go. They have been very helpful and always there to answer questions if I had any. They reply super fast and if you phone them, they are more than happy to speak on the phone with you. A special mention for Julie who has been fantastic throughout my whole sale of my property. We had a few things go wrong in the chain and she has been fantastic guiding me through it!
Kirbie · 24 August 2026
Agent replied · 25 September 2026
We are so pleased to hear about your fantastic experience with us at Cubitt & West. It's wonderful to know that Julie and our team was helpful and responsive, always there to answer your questions. We truly appreciate your kind words, especially regarding the support provided during the complexities of your property sale.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 4/5
TrustpilotBranch good, staff great!
The Cubitt & West branch we used were absolutely fantastic. Always there when we needed them and always the most helpful, especially when we had any questions or issues. My only personal issue with the company would be their use of a certain solicitors. I was deeply unhappy with their recommendation of solicitors who they recommended. You may say that I could have got my own but at that moment, being a first time buyer, I felt very much pushed into that choice. Things were great with the company themselves though. We were assigned Julie to help us and she's been absolutely spectacular. The amount of calls I've made to her to moan is frankly ridiculous but shes always been there to help, to explain what's going on and why, and to be that voice of reason when we needed it most. Very happy to have worked with her and if the review was just for her, it would have been an easy 5*!
B · 28 April 2026
★★★★★ 5/5
TrustpilotExcellent Service!
We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.
Natalie · 9 September 2026
Agent replied · 11 June 2024
We are incredibly grateful for your wonderful feedback and so happy to hear about your positive experience during such an important time. It's truly rewarding to know that our team's dedication, professionalism, and personal approach made a significant difference in helping you settle into your new home. Your kind words are a great encouragement to us all, and we sincerely appreciate you recommending our services at Cubitt & West Sutton. Thank you for choosing us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotI want to thank Luke and Alice
I want to thank Luke and Alice, from the Worthing branch, for all their support and help that I received when I was looking for a property. They been amazing.
Juampa · 22 August 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience and the excellent support you received from our team at Cubitt & West Worthing. We truly appreciate your kind words Juan.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAbbey Kitchener made every process easy…
Abbey Kitchener made every process easy for me, thank you cubist and west thank you Abbey for your nice and easy customer service assistant
Adebayo · 7 September 2026
Agent replied · 25 September 2026
We are so glad to hear that our Abbie and our team at Cubitt & West Crawley made your experience easy and provided excellent service. We truly appreciate you sharing your positive feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotLEATHERHEAD BRANCH IS AMAZING
Alia and Jemma were absolutely amazing, they went above and beyond the service required, they were a calming influence when things got stressful for me, they were always at the end of the phone to answer my queries. When Alia and Jemma were not around Marion was also there to help. Not forgetting Jo Leaver who helped me start the whole process of selling my home and making me feel at ease.
Mrs · 10 May 2026
★★★★★ 5/5
GoogleHaving been with another local agent for over 5 months, who did not come up with there expectations.
We then switched to Cubitt and West amazing service, professional, kept us in the loop all of the time.
Danny was amazing from the start then Fred and Karina took over, they were incredible very knowledgeable efficient friendly and DOWN TO EARTH. Sold within 10 days awesome can’t thank Karina and Fred enough.
Peter · 22 July 2025
Agent replied · 16 April 2026
Hello Peter,
Thank you for taking the time to leave a review! We appreciate the kind words and are glad we could provide you with a positive experience!
Thanks again,
Cubitt and West
★★★★★ 4/5
TrustpilotThank you Leatherhead branch
We brought a house through Cubitt & West dealing with the Leatherhead office. While our assigned sales progressor (who wasn't based at the branch) was a bit non-existent at times, the local team completely made up for it. We are so glad we had Alia and Jo leading the way, they were brilliant, professional, and kept everything on track. Huge thanks to them for getting us across the finish line!
Maz · 31 August 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience with our local team at Cubitt & West. It's wonderful that our colleagues were able to provide such brilliant and professional support, keeping everything on track for you. We truly appreciate your recognition of their hard work in getting you across the finish line. We also acknowledge your feedback regarding the sales progressor role and the contactability issues you encountered. We are always looking for ways to improve our services and your comments are invaluable in this process. Thank you for sharing your detailed feedback.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
GoogleProfessional. Responsive. Efficient. Know their stuff. But more importantly, they have a sense of humour and they are HUMAN! Very relatable. I worked closely with Gareth at the outset and then Chris. Both were incredibly personable and easy to work with. Always good humoured despite the turbulent nature and twist and turns of house selling. Chris has gone above and beyond the brief by being willing to share his extensive knowledge and experience of the housing market in support of my property search. Thank you, you made the 'journey' much easier knowing you were on my team!
Ellen · 1 April 2025
Agent replied · 1 May 2025
Hello Ellen,
Thank you for taking the time to share your feedback! We're grateful for your kind words and are thrilled to hear about your positive experience with our team.
Kind regards,
Cubitt & West
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