Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been working with Northfields (who has since become Gibbes Gillespie) for roughly 4 months on a purchase of our first home. The entire process - from booking a viewing, attending the viewing, having follow up questions, attending a 2nd viewing (and a 3rd) and going through the conveyancing has been excellent. The team has been nothing but professional, cordial, and extremely helpful and Leah in particular was key in assuring that we complete on time (which we did). Rohan and Luke have also been great. I wholly recommend this agency for your sales and lettings!
Lucia · 1 April 2023
Agent replied · 30 July 2023
Dear Lucia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNorthfields was very quick to respond to my Inquiries.David Orpin was very helpful on answering my questions on finding a new home. He gave me loads of information and had me referred to a mortgage advisor.
Nico · 2 November 2022
Agent replied · 30 July 2023
Hi Nico,
Thank you for your kind review! Im glad we could help.
★★★★★ 5/5
GoogleAlejandro and the team at Northfields have been exceptional from start to finish. Really appreciate the hard work you have put in to help me secure the property I wanted. The process went smoothly and Alejandro was always on hand to give me an update or answer any questions I had.
Janis · 1 November 2019
Agent replied
Thank-you Janis. Alejandro is only too pleased to help and is very happy that you're happy. Thanks again.
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Northfields for helping us buy our very first home!
Edyta was the first person we met at Northfields and showed us the property during our initial viewing. She was absolutely lovely, welcoming, enthusiastic and instantly made us feel comfortable and left us with a very positive impression of the company. She was extremely prompt when following up with us and helped us secure our offer.
Our estate agent, Amir, has been absolutely outstanding from the very beginning. He personally saw the process through until the very end despite the fact that his job role had changed. He was extremely positive and professional and went out of his way to help both us and the seller of the property. Amir spent a huge amount of time and took a great deal of care trying to ensure the sale went smoothly, often working late and giving us much needed reassurance, expertise, support and laughs along the way. Our transaction was not as straightforward as we expected, and I can safely say we would not have been able to complete without him! Amir is an absolute asset to Northfields and I hope he is recognised for all his efforts. We will definitely be using Northfields again!
Vishal · 21 October 2020
★★★★★ 5/5
GoogleIndiana Jhuti has been so helpful in helping my husband and I find our home. We are so grateful for her time and effort put into arranging viewings for us and answering all of our questions!
Megan · 3 September 2022
Agent replied · 30 July 2023
Dear Megan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI have worked with Northfields in various capacities over the last few years and they have been excellent. Honest, well informed advise is difficult to come by in the property world but Northfields have always been consistent in this regard. I can highly recommend Alejandro in the Ealing Broadway office!
Fraser · 22 September 2019
Agent replied
Thanks very much for your review Fraser. We really appreciate your recommendation.
★★★★★ 5/5
GoogleAmy Butler is probably the best estate agent I’ve come across, she helped me move into my first flat and I had no idea what I was doing, she was so patient with me god love her and so so helpful, even after helping me move she still helped me out with things. Very professional woman who knows what she’s doing :) and I also love my new place so definitely happy with my service from Northfields estate agency.
Katie · 11 September 2020
★★★★★ 5/5
GoogleI would like to say how professional and accommodating the staff at Northfields Estate Agents were throughout the process of buying our property at Belgravia House, Dickens Yard. In particular, George, who accompanied us at the viewing and kept in touch with updates as and when necessary. He was very courteous and knowledgeable and looked after us very well. HIs manager, Alejandro was also welcoming and professional. 5 star treatment.....Delighted with the service given. Would use Northfields again.PositiveQuality, Professionalism
Kay · 26 August 2020
★★★★★ 5/5
GoogleI would highly recommend Gabriele Brancato (Lettings Consultant) and Nicole Blair (Property Manager). Both are truly amazing professionals and are always there to help with any matters in the fastest possible way.
Dmitry · 1 January 2023
Agent replied · 30 July 2023
Dear Dmitry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery professional to deal with especially Leah she worked long hours to get our purchase across the line and if the day comes that I am selling my house I will use Northfields and Leah again
John · 30 July 2022
Agent replied · 30 July 2023
Thanks John for taking the time to leave a review for Leah and for awarding 5 stars. We're always happy to help.
Beth for Northfields
★★★★★ 5/5
GoogleVictoria Chmura was really friendly and helpful in sorting out my end of tenancy deposit. Big thanks to her and team.
Devaraju · 28 October 2023
Agent replied · 25 November 2023
Dear Devaraju Venkatesh Raju
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRohan has been excellent in helping us throughout our property search over last four months. He has been very patient and responsive to all our queries and highly professional throughout. Best agent I have come across during our property search. Highly recommended.
Shuffle · 10 July 2021
Agent replied
Hello Hiran,
Thank you so much for your really kind words about your property search Rohan in our Ealing Broadway office. He'll be over the moon with the No. 1 rating! Amazing.
All the best in your new home,
Jane for Northfields
★★★★★ 5/5
GoogleRohan has been a great help in handling our viewings. All people we have dealt with here are super nice and always follow up on things. Overall a great experience to deal with them.
Iris · 3 September 2022
Agent replied · 30 July 2023
Dear Iris,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRohan was very helpful in my search of a flat, quick to get back to me and good at explaining the market, definitely recommend getting in touch with him when looking to buy.
Maria · 3 October 2022
Agent replied · 30 July 2023
Dear Maria
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLorenzo Tuccari is a very competent and very friendly agent who took his time to show me the property, answer all my questions and gave me a lot of useful information and advices. Thank you very much! I therefore highly recommend Northfields to everyone looking for a property.
Ivan · 22 September 2019
Agent replied
Thank-you Ivan. We're pleased that you felt so well supported by Lorenzo. Thanks again for your review.
★★★★★ 5/5
GoogleOur house sale went very smoothly with the help of Abraham and all the team at the Northfields Avenue branch of Northfields.To begin with, Abraham took plenty of time to evaluate the house and advise on a realistic asking price. Communication was great throughout - the whole team were in regular contact to arrange viewings and provide feedback afterwards, and were quick to respond to our questions. The whole procedure went more quickly and was less stressful than we had anticipated.
Jackie · 2 November 2022
Agent replied · 30 July 2023
Dear Jackie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Noura from the Ealing Broadway office was a pleasure and reassuring that there are genuine agents out there unless she is one of a kind. I visited Noura three times in her office to ask for her advise and despite having no initial business to offer her this did not change her efforts in time she invested with me to help me out. Definitely will use her in the future when the time is right to rent my property. Thank you Noura
Alex · 9 July 2019
★★★★★ 5/5
GoogleGreat service helpful and knowledgeable many thanks to Rohan Berry
Don · 21 May 2024
Agent replied · 20 June 2024
Dear Don Mitchell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI want to thank Indiana and Amir for their help in making the rental process as easy and quick as possible given the short time window I had available from signature of the lease to the move in. My experience with another agency wasn't a good one and despaired at the greediness and condescension of their agent until I dealt with the Northfields Estate Ealing team. Keep up the good work and stay friendly!
Cherry · 8 May 2021
★★★★★ 5/5
GoogleI would like to thank Kieron for all his help in helping my father and us find our new homes. Kieron was fantastic in managing our relationship remembering our specific requirements and only engaging us when the right property was found. Thank you for all your help.
Priya · 10 November 2019
Agent replied
Thank-you Priya. Kieron was very happy to help. Thank-you very much for taking the time to give us your feedback.
★★★★★ 5/5
GoogleExcellent team, in particular Leah! Throughout the process she has been extremely knowledgeable, professional and honest whilst maintaining great communication throughout. Would highly recommend.
Priya · 2 July 2023
Agent replied · 30 July 2023
Dear Priya Khoda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely FANTASTIC. Everyone at the branch is very helpful. Leah the manager is EXCEPTIONALLY wonderful. ALWAYS going out of her way to help. I’ve known her since her early times as a property consultant at Northfields in Pitshanger Lane. Fast forward and now she is the manager at GIBS GILLESPIE., Ealing Broadway. All these years I’ve known here NEVER has she shied away ASSISTING or giving HONEST and HELPFUL advice.
Noaman · 24 August 2023
Agent replied · 29 October 2023
Dear Noaman Saeed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLooking for your first house isn't an easy task and daunting at times. Alejandro was incredibly helpful in my search and even though I didn't end up buying in Ealing, his assistance was priceless and I wouldn't hesitate to recommend him to anybody looking in the area....10/10
Leroy · 15 October 2019
Agent replied
Thanks very much for your review Leroy. Alejandro was pleased to help.
★★★★★ 5/5
GoogleGood agency with very friendly staff. Thomas Richardson was great, taking the time to talk us through options and really understand our requests, checking up on us often and doing his best to help us find a nice home. We ended up finding a place through another agency but we had a very nice experience with Northfields, nonetheless. Will definitely go back to them next time we need a home again.PositiveResponsiveness, Quality, Professionalism
Ren · 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
