Trusted Agent profile

Northfields (Ealing Broadway) reviews

β˜…β˜…β˜…β˜…β˜… Excellent

503 reviews across 2 platforms

20 New Broadway, Ealing W5 2XA

Northfields (Ealing Broadway)'s Ealing office at 20 New Broadway is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. The 2 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

501

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Northfields (Ealing Broadway) Ealing

Our award-winning sales and lettings experts have great industry and local knowledge and are available to talk to you on our Live Chat if you require any help whilst browsing our website, or searching for a property.

Awards

Trusted Agent 2026 results for Northfields (Ealing Broadway). Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

Nyle has been an absolute pleasure to work with. From the very beginning, he demonstrated professionalism, approachability, transparency, and a genuine commitment to supporting us. He never tried to oversell or give false hopes, but instead provided clear and realistic insights about the market. Beyond his role, Nyle was always willing to assist with additional documentation and offer advice that extended beyond the original scope.

Abdirahman Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Abdirahman Guure We greatly appreciate your 5-star review and the time you took to share your experience with Nyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I cannot recommend Leah and her team highly enough - they worked tirelessly to advertise our property widely, show suitably qualified potential purchasers round and then to make the wheels of the sale turn smoothly! I was lucky that Rohan in the team took on our property as a particular project; he really went the extra mile to smooth out all the ups and downs and make the whole process work. As an older person I have had a lot of experience with property sales and estate agents, and in my opinion Leah and her team stand out for genuinely taking a personal interest in getting the best for their clients.

Barbara Β· 18 November 2024

Agent replied Β· 9 December 2024

Dear Barbara DorΓ© Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are so grateful to have had David Orpin as our agent throughout the process of buying our first flat. It wasn’t the smoothest journey, but David was incredibly supportive and proactive the entire time. He let us know what to expect and helped us manage both sides to keep things moving smoothly. His guidance made the whole experience much easier. Thank you, David, for your hard work, we’re so glad it was you who helped us with our first home!

Rachel Β· 21 October 2024

Agent replied Β· 11 November 2024

Dear Rachel Nie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

David & Loubna were so helpful in our very particular search and immediately understood what we were after and showed us all brilliant properties that ticked our boxes. After buying a new build property off plan they ensured that all our requests with the developer were handled and actioned and acted as a buffer between the two parties to ensure everything went smoothly. Would highly recommend GG and will definitely use again in the future if possible.

Raad Β· 19 October 2024

Agent replied Β· 11 November 2024

Dear Raad Abbas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

David Orpin was extremely accommodating and supportive throughout the entire process. He was always approachable, knowledgeable, and willing to help whenever needed. I would highly recommend his services.

Rafaela Β· 30 March 2026

Agent replied Β· 13 April 2026

Hi Rafaela, Thank you for your review. We’re delighted to hear that David was so … More

5/5

Google

I had the pleasure of working with Maria from the real estate agency to find a rental home. Maria was incredibly professional, attentive, and dedicated throughout the entire process. She took the time to understand my needs and preferences, and she showed me several great options that matched what I was looking for. Her knowledge of the local market and her honest advice were invaluable. Thanks to Maria, I found the perfect home quickly and with minimal stress. I highly recommend her services to anyone in need of real estate assistance.

Bita Β· 26 July 2024

Agent replied Β· 26 August 2024

Dear Bita Nematollahi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Harry has been an absolute pleasure to work with. From the very beginning, he demonstrated professionalism, approachability, transparency, and a genuine commitment to supporting us. He never tried to oversell or give false hopes, but …

Peter Β· 13 December 2025

Agent replied Β· 13 April 2026

Dear Peter Janik We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Nyle from Gibbs was fantastic, he was very professional and had a lot of knowledge and answered any queries I had. Will highly recommend.

Santhusan Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Santhusan Satkuruparan We greatly appreciate your 5-star review and the time you took to share your experience with Nyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We sold our property with GG, Leah was the agent to provide great service along this sales. Even though the whole process took more than 6 months. There were so many things happened through out the whole process. Thanks so much Leah for all the hard work. This sales journey always reminding me that we are team. πŸ˜‰thanks again! I wish you all the best!

Ming Β· 2 December 2024

Agent replied Β· 9 December 2024

Dear Ming Li Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a great experience working with Leah and her team when buying our flat in Ealing. She has been very professional and an excellent communicator throughout the entire process. She has never pressured us and always tried to come up with good solutions to overcome all the obstacles that inevitably come in the property buying process! We also really enjoyed her positive and upbeat attitude! Would recommend to anyone thinking about property around Eiling (which is a really lovely part of London!)

Jakub Β· 26 May 2025

5/5

Google

Quick and smooth move in to my studio. Mariya was very helpful and always available for call or text message.

Monika Β· 13 December 2025

Agent replied Β· 13 April 2026

Dear Monika Kramarz We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Thank you so much to Adam Cherfa from lettings, he went above and beyond to help me secure my property

Matty Β· 13 December 2025

Agent replied Β· 13 April 2026

Dear Matty We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Great viewing today - Adam was very friendly, knowledgable and patient. Really appreciated the clear answers and honest guidance!

Zara Β· 13 December 2025

Agent replied Β· 13 April 2026

Dear Zara H We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I bought a property through the Ealing Broadway branch and Leah, Rohan and Luke were great throughout. I was overseas when I first saw the property for sale and Luke kindly took a video of the property for me. Once my offer was accepted Rohan was very accommodating with several visits I wanted to make, whilst Leah was a star in keeping the sales process moving. She kept lines of communication clear and frequent which really helped alleviate the stress of the purchase. Got there in the end! Great team, would definitely recommend.

Nicky Β· 1 April 2023

Agent replied Β· 30 July 2023

Dear Nicky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I rarely write reviews unless it is for an outstanding service, and this is what I received from David Orpin. I have dealt with many property professionals over the last year, but I have never come across a high-level professional like David. The process of assisting us to find a property to buy has been much easier than I anticipated. David has provided us with all the information we need to help us make our decision. His guidance and property market knowledge made everything much easier. Instead of pushing for a sale, David was very transparent and honest. I highly recommend David and Northfields.

Luiggi Β· 31 January 2023

Agent replied Β· 30 July 2023

Dear Luiggi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had many estate agents over to our property for valuations. As soon as we met Leah, we knew we would be in brilliant hands. Leah guided us through the sale of our property and the purchase of our next with incredible patience and commitment. She was always available to help us and nothing was too much trouble. Leah’s calm nature and supportive was appreciated close to the exchange date and we felt reassured that she was doing everything in her power to get our deal completed in advance of our impending baby due date! Rohan and Luke were also very helpful and did many of the viewings on our property. We particularly liked Rohan’s professional yet personal approach and he always seemed genuinely invested in our situation and out to get the best for us. Would 100% recommend Leah and the tram and would happily choose them again in the future.

Rich Β· 1 January 2023

Agent replied Β· 30 July 2023

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

I rented my flat through Northfields. The person that showed me the flat was kind and helpful. He mentioned that the few issues the flat had would be fixed by the time I moved in. The flat was not registered correctly with the Council and as a result my credit score went downhill. I couldn't put my address down in any websites for deliveries or sign ups as it wasn't available due to the above. Instead of the landlord/agent doing something about it I had to chase around the responsibles for about 2 months so the address would be valid after 3 months from when I moved in. Since there was no address, no broadband company would setup any kind of broadband and I had to use my mobile data. There was no infrastructure for TV or doorbell to the flat. They had some fake placeholders and they kept telling me they would install those for the whole duration of my tenancy. They never did. I couldn't access the electricity meters to my own flat due to the way they installed those and I wasn't allowed to move them inside the flat. They lied and they ignored emails throughout the tenancy. Finally when I left (break clause ftw) they ignored my emails and the TDS's emails, so I had to pay to validate forms to allow the TDS to forcefully return the deposit to me, after 3 months! Cherry on top, they emailed me a month after my deposit was returned saying my contract would now go on a month to month basis. I had left the premises 4 months ago. Very professional bunch of people. Try to avoid if you can!

Spyros Β· 2 December 2022

Agent replied Β· 30 July 2023

Dear Spyros Mintzas, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Thanks to Abraham Oommen, Sales Manager at Northfields Letting & Estate Agents, my wife and I were able to navigate the living Hell that it is to purchase a home (post- Covid.) Abraham made the journey easier; and he managed our expectations, and championed our case to ensure that everything was in order. Most impressively, he/Northfields were very communicative, and kept us in the loop every step of the way. I highly recommend his team if you are selling or buying your home.

Joe Β· 2 November 2022

Agent replied Β· 30 July 2023

Hi Joe, Thank you for your very kind review, we are always very pleased to hear from happy customers!

5/5

Google

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

TaΓ­s Β· 26 July 2024

Agent replied Β· 26 August 2024

Dear TaΓ­s Rowell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

If you're selling a property in London, Leah and the Ealing Broadway Northfields team is the team you want to work with! I recently sold a shared ownership flat through Northfields and could not have received better service, they were incredible throughout, exceeding all my expectations. There were quite a few parties involved in the sale, making it slightly complicated, but the consistent communication and project management from Northfields kept all parties aligned. Leah specifically went above and beyond for me, showing real professionalism and empathy throughout. I honestly don't think the sale would have gone through without her keeping everything on track. They really are the best team and I can't recommend them more highly. Thank you Ealing team!

Laura Β· 3 October 2022

Agent replied Β· 30 July 2023

Dear Laura, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It is very difficult to rent a pet friendly property. I am very lucky to have professional support from Mr. Gabriele Brancato(Lettings Negotiator) and Natalia helping me find a lovely property to live with my 17 years old sausage dog. They are very helpful , considerate and hardworking. Although I am not familiar with rental procedure in UK and bother them so many times, Gabriele is still very patience to help me solve the problems. Natalia is always kind and sincere. Their warm hearted attitude and professional service are precious blessings to people who just arrived UK and finding not only a place to stay but a HOME to live. Highly recommend!

Sam Β· 3 September 2022

Agent replied Β· 30 July 2023

Dear Sam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I sold my flat with Northfields Estate Agents, using the Ealing branch. From the very beginning, communication was great. And in my case, this great communication was key. I dealt with a particularly difficult buyer's solicitor. Leah and Rohan were very efficient at getting things done, seeking the information where needed and keeping everyone up to date. The process was quite frustrating in my case and Leah and Rohan managed to keep me in full trust with their hard work and dedication for the sale to happen in everyone's interest. It was my 6th time dealing with estate agents to either sell or buy a property and I can say I had never been so impressed by their professionalism and personal approach. Everyone at Northfields was efficient and properly briefed when Leah was not available. I would, and I have recommended Northfields estate agents to anyone, in particular the Ealing branch. I, personally, praise and thank Leah Verasammy and Rohan Berry for handling my sale with brio.

Nathalie Β· 30 July 2022

Agent replied Β· 30 July 2023

Dear Nathalie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The experience this agency offers is second to none. We had been looking for a few months, and had seen many estate agents. Indiana not only didn't give up but took the time to understand what we wanted and why, measured by showing us a property that was so new that there wasn't a proper file for it - which turned out to be the 'one'. Billy was also of great help, they were both brilliant to speak to and deal with, taking a huge amount of stress away from moving home. We're still just as happy after 7 months of living here as we were when we viewed the place. Would reccomend Northfields to anyone looking for a place to rent for sure!

Katrina Β· 30 July 2022

Agent replied Β· 30 July 2023

Dear Katrina, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It was my first time on the property ladder but Leah and the Northfields Ealing Broadway team made it so easy for me. From the viewings - which were promptly arranged - to the whole conveyancing process, Leah and the team were always responsive to my queries and worked with both parties to move past any obstacles. I'm surprised they haven't blocked my number - that's how often I was able to get in touch for peace of mind. Whichever side of the market you're on, I'd recommend them - I certainly hope the team is still together if I need to sell in the future.

Teck Β· 30 July 2022

Agent replied Β· 30 July 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northfields (Ealing Broadway)

How many reviews does Northfields (Ealing Broadway) have?

Northfields (Ealing Broadway)'s Ealing office has 503 reviews across two platforms: 501 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northfields (Ealing Broadway)'s rating?

Northfields (Ealing Broadway) is rated 4.8 out of 5 across all 503 reviews, and 4.8 out of 5 on Google from 501 reviews, checked 9 October 2026.

Has Northfields (Ealing Broadway) won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.

Where is Northfields (Ealing Broadway)'s Ealing office?

Northfields (Ealing Broadway), 20 New Broadway, Ealing W5 2XA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.