Trusted Agent profile
★★★★★
503 reviews across 2 platforms
20 New Broadway, Ealing W5 2XA
Northfields (Ealing Broadway)'s Ealing office at 20 New Broadway is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. The 2 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.
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Trusted Agent 2026 results for Northfields (Ealing Broadway). Each award is assessed separately from the review sites.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleThey were great in assisting while looking for a flat to buy. Special thanks to Rohan Berry which is a pleasure to work with!
Dear Nadia Koch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI want to take the time to say that I have had a very pleasant experience with Northfields, Ealing branch. Thomas Richardson has been of great help in finding a house. Efficient, straight-forward and honest. He helped me and my friends get settled in 4 days into our new home and has been very understanding of our situation. I would recommend Northfields to my friends, and especially, Thomas Richardson. He knows what he's doing.
Thank-you Eduard. We will pass on your kind comments to Tom. He was really pleased to be able to help.
5/5
GoogleThe experience of doing viewings with Rohan Berry was easily the most pleasant and most professional I've experienced. His honesty and advice was refreshing throughout.
Dear Gregory Tidanian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent in every way.... We are delighted to have just completed on the sale of our property in Ealing W5. It was a delight to work with Leah Verasammy and her exceptional team of Luke Malik and Rohan Berry of their Ealing Broadway office. They all went above and beyond. My wife and I would have no hesitation in recommending them to anyone else thinking of selling their property in Ealing. So glad to have instructed them.
Dear Nigel Turner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would highly recommend David Orpin if you are looking for your new house/flat. I found him very professional and responsive to all my questions. He is not an agent who will push you to buy something just to make a sale; he will listen to your requirements; review your options with you and guide you to take the best decision… for you.
Thank you Kerry for taking the time out to leave a review for David. We hope that you are very happy in your new home. Beth for Northfields
5/5
GoogleWe sold our property recently with Northfields and Leah was pivotal in the sale and also the purchase of our house! We were in the middle of the chain which was quite stressful at times, but Leah was great at chasing all the relevant parties to ensure the sales were progressing. Couldn't recommend them anymore!PositiveResponsiveness, Professionalism
Thank you Pamela for your 5 star review and recommendation. This means a lot to Leah and the team and we were really happy to help. Beth for Northfields
5/5
GoogleWe recently sold our property with the help of GG , Ealing Broadway and i can’t recommend them highly enough. If you’re looking to sell your property in Ealing, the team at GG should be your go to. We asked 3 local estate agents around to provide a valuation etc. and so that we could understand a bit more about the service on offer. Leah, sat down with us to understand our priorities, timeframes etc and then followed up with a valuation. The process wasnt rushed - compared to other estate agents who spent 5 mins in the property before providing a quick valuation and throwing paperwork at us. GG felt far more professional. Within a couple of weeks of instructing, GG had pulled together the brochure, taken the photos (In my opinion using a superior provider for the photos compared to other agents), and had started to arrange viewings from the existing client base. We received plenty of notice for viewings, and really appreciated the detailed feedback from each one from both Rohan and Luke. Offer to exchange, was managed excellently by all of the above and Irene - despite some holdups, outside of GG’s control, we were kept in the loop at all time. Many thanks all.
Dear Tom Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a very smooth experience right from viewing the property till handing over the keys! The agents (Ealing Broadway branch) are very polite and helpful. The entire process was handled online on a UX friendly platform. Special thank you to Liam, Molly and Waleed for helping me out sincerely and patiently everytime!
Hi Avanika Thank you for your kind review, it was a pleasure helping you find your property and hope you're settling in well. Many thanks, Liam, Waleed and Molly.
5/5
GoogleRohan Berry was excellent and provided a great service. I was impressed with his knowledge of the market and his amazing interpersonal skills. He is a great asset!
Dear Marcin Dygi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOur agent Mariya is really professional, patient and helpful, her responses to our enquiries usually within hours sometimes minutes, you can always count on her to get back to you quickly with any updates or information. I would recommend Mariya without hesitation to anyone looking for an estate agent!
Thank you very much for your review, I'm glad i could help you with your move and hope you're settling in well! Kind Regards, Mariya
5/5
GoogleI have found the people at the office very friendly and honest. I’ve mainly dealt with Jo who is lovely and knows the Pitshanger area very well.
Dear Panna Chauhan We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleMoving home, as I’ve done quite a few times can be such a challenging time. Occasionally (sadly rarely) you come across someone who makes it all much much easier; Amy Butler at Northfields is one such a talented individual. Always there to help, nothing too much trouble and always with a smile (you can hear it on the phone!) despite Covid challenges. Thank you Amy! Jules
Thanks very much for your review. That's really great to hear. Amy is always pleased to help!
5/5
GoogleProperty purchase is never an easy job. Lucky that Gibbs people at Ealing Broadway is really helpful and especially Leah. She was sitting on top of everything and made sure the whole transaction going smoothly. Many thanks to you guys.
5/5
GoogleWe appointed Northfields after a couple months of unsuccessful marketing with another local agent. Their approach was refreshing and succeeded in getting the property under offer in a short time frame. Leah managed the sales process excellently, constantly chasing up all parties to ensure the sale reached exchange. Thank you Leah !
Dear William Mckenna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeah from Northfields Pitshanger was an absolute pleasure to work with. She was very responsive throughout our sales process and maintained a good dialogue between the sellers and buyers on what has been a a very difficult sale/purchase. I would strongly recommend Leah (& Northfields) for anyone looking to sell their housePositiveQuality, Professionalism, Value
Thank you so much for leaving Leah and the team a five star review. we're really pleased that we could help and appreciate your recommendation. Beth for Northfields
5/5
GoogleCouldn’t have asked for better support from Nyle! He was so professional and friendly throughout the whole process, amazing customer service☺️
Dear Waqar Hezb We greatly appreciate your 5-star review and the time you took to share your experience with Nyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleOur agent Rohan Berry has been very helpful so far. Supportive and actively giving us advice. Ahluwalia Dalip also did a nice job showing us the flat.
Dear Louie Wong Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRohan and Leah were both very supportive in my property search and really spent time understanding my criteria and what was most important to me. Sharing a breath of relevant properties and getting feedback as we went along. A big thank you to you both
Dear Alex Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GoogleRented from them in 2013-2014. Good experience and very professional until I was leaving. We had a last minute request to view which wasn’t possible for us and turned a little strange. Manager threatened to personally deliver letter around everyday to give required 24hrs notice to view whether someone was coming or not. Complaint was dealt with well by central office but uncomfortable experience.
Thank-you for leaving a review. We're very sorry to hear that you had an uncomfortable experience in the past. Our aim is to always give every customer the best possible experience and are pleased to hear that your complaint was handled well.
5/5
GoogleVery good service throughout the entire procedure. David helped us a lot and was very accommodating with our schedule.
Dear Alex Chuck We greatly appreciate your 5-star review and the time you took to share your experience with David. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleFantastic service from Harry and the team in Ealing Broadway. Would highly recommend for any of your property needs.
Dear Suzanne Harvey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNorthfields, and in particular Indiana and Billy, were really wonderful in our search for a rental property. They really listened so that the properties we viewed met our requirements perfectly and they kept us regularly updated. Their personal approach was a breath of fresh air and they were a real pleasure to work with.PositiveResponsiveness, Quality, Professionalism
Dear Rebecca, Thank you for your lovely write-up about the service you received from Northfields during your search for a rental property. I shall pass on your kind words to Indiana & Billy, they will be delighted. All the best in your new home, Jane for Northfields
4/5
GoogleRohan was fantastic throughout the entire process! He was professional, attentive, and always quick to answer any questions.
Dear Sara Safaei, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWaleed is very professional, friendly and helpful. First time knowing and meeting Waleed was already more than a month ago. When he knew me I am still looking for a place to rent, he called me immediately to arrange viewing. Waleed is definitely a great staff in Northfields
Thank you Winnie, We appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northfields (Ealing Broadway)'s Ealing office has 503 reviews across two platforms: 501 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Northfields (Ealing Broadway) is rated 4.8 out of 5 across all 503 reviews, and 4.8 out of 5 on Google from 501 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.
Northfields (Ealing Broadway), 20 New Broadway, Ealing W5 2XA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
