Trusted Agent profile · Ealing

Northfields (Ealing Broadway) Ealing reviews

★★★★★ Excellent

503 reviews across 2 platforms

20 New Broadway, Ealing, W5 2XA

Northfields (Ealing Broadway)'s office in Ealing, at 20 New Broadway, is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

501

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Northfields (Ealing Broadway) Ealing

Our award-winning sales and lettings experts have great industry and local knowledge and are available to talk to you on our Live Chat if you require any help whilst browsing our website, or searching for a property.

Awards

The Trusted Agent 2026 results for Northfields (Ealing Broadway), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

Stellar experience working with the agency. I had a pleasure to work with Ealing Broadway brach, particularly with Leah and Rohan and they were extremely helpful and responsive to all the enquiries! They also helped to speed up the process and ensure we reach the timeline. Even after the completion they were super helpful to clarify extra questions, which is really useful for the stress-less experience! Highly recommend!

Olha · 10 April 2025

5/5

Google

We received an excellent service. Molly from the team was really helpful, on hand to answer any questions and clear with all communication to help us get our move sorted.

Nathan · 2 December 2022

Agent replied · 30 July 2023

Hi Nathan, Glad to hear you had a good service, thank you for your review. Kind regards,

5/5

Google

Rohan Berry was very polite, professional and helpful when I phoned in for comparable evidence. Whilst not active in my area, I would definitely consider if they were!

Salvatore · 31 January 2023

Agent replied · 30 July 2023

Dear Salvatore Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were very happy with the professionalism and excellent service of Northfields. We live abroad and had limited time to look at properties - over several visits, your agents quickly understood our needs and were very helpful with arranging visits and sending details even after we had returned home. Kieron was great! Once we’d identified a property, he was so helpful getting us from the offer though the closing. He shared helpful contacts (surveyor, solicitors, etc) and was very flexible in allowing these and other service providers in to the flat, which made the process very smooth despite the distance. Would highly recommend.

Bettina · 22 October 2018

5/5

Google

I recently purchased my first property through Northfields and am happy it went through quickly. Kieron was professional and lovely to deal with. My favourite thing about him was his responsiveness, which I really appreciated as I was new to this and unsurprisingly my solicitor was less than helpful throughout. I sometimes felt I received too many calls and check-ins throughout the purchasing process but at the same time Northfields was supportive when I needed them. Overall my experience was very positive and a thanks for that goes to Kieron.

Francesca · 22 October 2018

5/5

Google

I have used Northfields Estate agents on several occasions as my preferred agents, dealing with both property sales and renting. I have to mention Noura Mehdinejad who has been marketing my rental properties for the last few years. She is professional, considerate, knowledgeable about the rental market, responds quickly to email enquiries and is client focused. Additionally, both herself and Northfields are very supportive when things have gone wrong including dealing with difficult tenants. This is a firm that doesn't let their customers down, supports them through the whole process and actually goes beyond what other estate agents would do - Noura is an excellent example of this, as are many other members of the team. There is a large backroom staff, who provide excellent advice and support for clients. I have recommended friends to them both for property transactions and rental. Noura has again supported me and my wife with advice and documents to facilitate our latest buy-to-let mortgage process - many thanks Noura, we really value the excellent service you continue to provide!!!

Robert · 22 October 2018

5/5

Google

Nice service, very quick response, thanks Victoria Chmura for assisting us to find the new home in London.

Keith · 4 November 2023

Agent replied · 25 November 2023

Dear Keith Li Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Liam did a great job. The letting process was clearly explained and the swiftly executed. Many thanks for the support and service! Happy to recommend Liam to landlords and tenants alike.

Alister · 3 October 2022

Agent replied · 30 July 2023

Dear Alister, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Spoke to Rohan today from the sales team at Northfields and he was very professional. He advised me on the recent Stamp Duty extension with a wealth of knowledge and confidence. Would recommend Rohan and the Northfields team in the future.

Arthikan · 16 March 2021

Agent replied

Thank you Arthikan, Lovely words which I will pass on the Rohan, he will be delighted. All the best with your property search. Jane for Northfields

5/5

Google

Recently I had to support my family selling a property in Ealing. I worked closely with Leah Verasammy, from the Ealing Broadway office. I can only say great things about our collaboration: - She was very proactive and transparent keeping us up to date - She always went the extra mile to close the deal and unblock pending stuff. She was frequently in touch will all parties and our solicitors to ensure the sale was in track. - She knows very well the market, the industry and how to move things forward. I would definitely recommend working with them!

Gonzalo · 30 July 2022

Agent replied · 30 July 2023

Dear Gonzalo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am having a fantastic time working with Rohan Berry. He is understanding of my needs and I am enjoying considering various options on offer for me to find my dream home. He is charismatic, clearly very knowledgeable, efficient and reliable. I have every faith that he will help me to find the one. If you are looking for a property in Ealing, look no further.

Marco · 15 October 2023

Agent replied · 29 October 2023

Dear Marco Grossi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Noura Mehdinejad and her team from Northfields Ealing Broadway, are a pleasure to work with. From start to finish Noura and her team were amazing; they negotiated a good deal for me, found the ideal tenants, not to mention their attentiveness to my issues as a landlord. They really went beyond the call of duty to ensure I got my place rented out within two days of putting it on the market. I highly recommend them and will definitely continue to work with them.

Lucy · 22 October 2017

5/5

Google

Noura Mehdinejad from the Ealing Broadway Lettings Branch went above and beyond for me as a landlord. Having previously dealt with other agents in the area, and quite frankly, being fed up, Noura gave me honest and reliable feedback about the current market. After dealing with Noura I cannot see myself dealing with any other agent but herself. Noura did not only gave me an achievable and realistic valuation (far better than the other agents who over priced the property just for my business), but also achieved the asking price rent for me in a short amount of time which helped me avoid a rental void period. I will definitely be recommending Noura and Northfields Lettings Agents to anyone looking for a reliable agent in the area!!

Matthew · 22 October 2017

5/5

Google

I had a real pleasure to work with Rohan. His Professionalism was excellent and ended up making my time working with him not only profitable for me but also enjoyable.

Ahmed · 3 October 2022

Agent replied · 30 July 2023

Dear Ahmed, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

When I first was looking for apartments, I contacted Northfields and a lovely lady called “Indiana” replied back to me. She was so so helpful beyond measures! She video called me (as I couldn’t make it to multiple properties) and she went to the property requested within 48 hours. She was thorough in all her information and made myself and husband feel at ease in the search of a property. Until now and going through a process of securing our property, she is still going above and beyond. She is always available to contact and even on her days off she makes an effort with her clients. So glad we came across her in our hunt for an apartment in London. If you go go via northfields letting agents, please find Indiana! She’s the one to go to!PositiveResponsiveness, Professionalism, Value

Sandy · 21 June 2022

Agent replied · 20 June 2024

Thank you Sandy for such a lovely review. Indiana will always try everything she can to assist and it is kind of you to recognise her in this way. Beth for Northfields

5/5

Google

Indiana was great! She was super helpful not only with the process for an expat trying to find a flat in London, but also super knowledgable about things around the city.

Megan · 30 July 2022

Agent replied · 30 July 2023

Thanks for the review Megan. Indiana really loves to help people and I am glad that she was able to share some of her London insights with you! Beth for Northfields

5/5

Google

Indiana went above and beyond in helping me find a new home. She is what every estate / letting agent should aspire to be. Give this person a pay rise immediately!

Jack · 30 July 2022

Agent replied · 30 July 2023

Dear Jack, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A fantastic agency with very friendly staff. Jason Nawka was an absolute pleasure to deal with when searching for a place to rent in Ealing, answering any questions I had and making the whole process an absolute breeze. Likewise, the lettings manager Noura Mehdinejad was immensely helpful and always prompt with email communication that helped solve any issues I had. I’d absolutely recommend Northfields and the wonderful staff there, and would defnitely use them again in the future.

Aleks · 22 October 2018

5/5

Google

I work for a surveying firm and contacted Northfields for assistance in completing our work - Rohan Berry was extremely helpful and polite in assisting me. Thank you Rohan.

Liam · 3 October 2022

Agent replied · 30 July 2023

Dear Liam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We sold our home with Northfields Ealing Broadway and the service from the sales team Leah, Rohan, Tegan was excellent! A very friendly and professional team, and highly recommended.

Gary · 3 September 2022

Agent replied · 30 July 2023

Dear Gary, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had an outstanding experience working with Mariya to help me find a rental property. She was extremely helpful from start to finish, explaining the process thoroughly and giving me lots of different options. She has great knowledge and expertise in her field and would 100% recommend speaking with her!

Liam · 26 July 2024

Agent replied · 26 August 2024

Dear Liam Garlinge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Indiana was great and very helpful throughout! She always made time to answer my questions and help out however she could. I was also impressed by how organised and secure all the transactions were through Northfields.PositiveQuality, Professionalism

Lina · 21 June 2021

Agent replied · 20 June 2024

Thank you Lina for you kind words about Indiana and we are delighted you felt safe with the way our transactions are handled, that's really important to us. Best wishes, Jane for Northfields.

4/5

Google

Alejandro and the team at Northfields Ealing Broadway were very professional and attentive throughout the whole process of the sale of our property. They also helped with negotiation tips for our onward purchase and provided advice when needed. I would definitely recommend them!

Jen · 22 September 2019

Agent replied

Thank-you Jen. That's really good to hear.

5/5

Google

The people were very kind understanding very quick at getting things sorted really would recommend to get there help was a pleasure will miss the little phone calls Thank you to Indiana for all your support really meant

Aaliyah · 13 February 2021

Agent replied

Thanks Aaliyah, we shall miss the little phone calls too! All the best, Jane for Northfields.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northfields (Ealing Broadway) Ealing

Has Northfields (Ealing Broadway) won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.

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