Foxtons Ealing reviews

★★★★★ 1/5

Trustpilot

Very disappointing experience

Very disappointing experience with Foxtons due to the handling of our tenancy application.

Tam · 30 April 2026

★★★★★ 5/5

Google

I had a very positive experience of property search because I was lucky with the agent. If you want to have a prompt, attentive and result-oriented customer care service -ask specifically for Angat Kamboh. He helped me to find a property to rent in one day in 2017 and he also helped me now. His approach to customers is consistent and efficient. He listens and understands the needs and really into his work. He has exceptionally good people interaction skills and makes the process of property search less stressful. He is also proactive and does his best to find solutions when, for instance, the landlords are not very flexible or you are tight with deadlines. I would highly recommend to ask for his assistance if you are looking to rent in Ealing area in particular.

Aygun · 24 October 2019

★★★★★ 5/5

Google

The agent that assisted me in my search Was Rooheen. Rooheen put a lot of effort in helping my case as it was complicated and highly time sensitive. his communication was great and he did really put a lot of work into helping me. He is the go-to-person for me!

Eugenio · 27 November 2023

★★★★★ 1/5

Trustpilot

If I could give them zero stars I…

If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.

Bear · 12 March 2026

★★★★★ 2/5

Trustpilot

We keep receiving unsolicited post…

We keep receiving unsolicited post despite the request for it to be stopped.

Simon · 17 April 2026

★★★★★ 4/5

Trustpilot

Philip from Foxtons

Philip from Foxtons has been very helpful and consistent with helping find a suitable property for me Thank you

SARAH · 28 February 2026

★★★★★ 1/5

Trustpilot

More than £600 "stolen" in unjustified deposit deductions.

DO NOT RENT through Foxtons. More than £600 "stolen" in unjustified deposit deductions. Really shady practices.

Aymeric · 20 March 2026

★★★★★ 5/5

Google

Good agency, brilliant staff. Particularly, I was really impressed with Luke. He was so helpful with my property search and knew exactly what I was looking for. He's so kind and polite, he can really turn your day around and you'll leave feeling happy. Thank you Luke and everyone at Foxtons!PositiveResponsiveness, Quality, Professionalism, Value

Google · 23 October 2021

★★★★★ 5/5

Google

Foxton is a top estate specialist which help me and my family in finding unit. Rooheen is very helpful and show us number of unit in west london and provide useful advice for our information. I highly appreciate his effort in helping us finding our unit

Hei · 23 October 2022

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Foxtons. The service was professional and efficient throughout the process.

Maksym · 5 March 2026

★★★★★ 1/5

Trustpilot

Cannot believe that they held our money…

Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!

Na · 18 October 2025

★★★★★ 5/5

Google

I have just completed my searching for a rental apartment in the Ealing area. As a newbie to this country, I was blessed to have Mr. Juliano DeConto of Foxtons who patiently guide me through all the procedures of the rental process, and found me properties to view according to my needs and likes. He never rush me to make decisions and always helpful with any questions arise during the process. Always response to my emails, phone calls or text messages promptly. I have no hesitation in recommending him to anyone who is looking for a reliable agent in the real estate market.

Michelle · 23 October 2023

★★★★★ 1/5

Google

My family member has been left in a property that has been covered in mould for over a year now. This is a property that is managed by foxtons and they've been more than useless. Communication is non existent, only when they need rent payments. The landlord is an obvious insurance fraud, even the insurance assessor thought so. After a year they decided to finally carry out work and after 4 weeks they've handed me the property back without flooring and only painted. See attached pictures of before and after. Can you spot the difference besides the paint job? Will raise complaint with ealing council and ombudsman

M · 23 October 2023

★★★★★ 1/5

Google

Foxtons has the worst customer service once you agreed on anything. I would strongly advice any renter not to work with Foxtons, as they are a nightmare. Their sales team is alright, polite and everything, but once you agreed on a property, their support team is just the worst and caused me a lot of trouble: 1) They have made numerous mistakes in the contract, I have to check the terms and typos many times. Once they fixed one thing, another thing is wrong, as simple as the correct spelling of the tenants' and landlords' names are only correct in version 8 of the contract. 2) They are heavily leaning on the landlord's side and not helping the tenants. They tried to include law-violating one-direction break clause in the contract for the landlord and only changed it after I have showed them it is against the law. 3) Upon the renewal of the contract, they mistakenly went and informed the council that we moved out and have not informed us that they did such thing, causing our council tax direct debit to be cancelled, and thus resulting in owing the council tax for months and bailiff showed up at our door. Caused months of headaches and huge sum of monies upfront for the bailiff to solves this issue with the council. Foxtons is fully aware that we are still in the property as they obviously did not return our deposit. But they are just this unprofessional to make such low-level mistakes. 4) As mentioned, they are heavily biased towards the landlord. On the dispute with the landlord regarding the deposit, they have not given us a single reply over a whole month after the tenancy ended. But they have continuously communicated with the landlords. My advice is to go with smaller agencies, as they are usually more professional and dedicated.

Ed · 23 October 2023

★★★★★ 5/5

Google

I was so impressed with Foxtons' service! I had to find a flat quickly to move asap and I managed to do so thanks to the help of Chris Cooper. He was so nice and understanding. He showed me the perfect flat for me before it was even online because he knew I was in such a rush. Once I put the offer, he made everything possible so that the landlord would accept me with my small dog, even though he wasn't accepting pets. I moved in two weeks after viewing the flat! I am super grateful to Chris for his caring attitude and prompt help :)

Karina · 23 October 2023

★★★★★ 5/5

Trustpilot

I had the pleasure of working with Asim…

I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.

Raluca · 17 September 2025

★★★★★ 1/5

Trustpilot

Extremly stressful

I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.

Cristy · 9 November 2025

★★★★★ 5/5

Google

Dealt with Jessica Fox from the Ealing Foxtons branch on the hunt for a flat. Jess was professional, friendly and incredibly knowledgeable. She made what is often a stressful experience, thoroughly enjoyable. Highly recommend Jess and her team at Ealing Foxtons for all things related to lettings!PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 23 October 2021

★★★★★ 5/5

Google

Victoria has been brilliant right from the beginning. She is professional yet also very genuine. Always quick to respond to questions and really encouraging for what could have been a daunting process. I am sure others here are also brilliant and I would recommend Foxtons to anyone. Having had a less pleasant experience before elsewhere , this has restored our faith!

Meghann · 24 October 2016

★★★★★ 5/5

Google

The Foxtons team at Ealing were great. Jas and Andy helped close out a sale that I had open for 5 months.. and they did it very capably and effectively. I was very happy with the professionalism as well as the attention to detail and levels of contact and communication they maintained throughout the process. Thank you very much!!

M · 24 October 2018

★★★★★ 5/5

Google

Kind, courteous and smooth. Some of the words I would use to describe the service from foxtons Ealing but more specifically the service received from Natalia. This was my first time letting a property and I can honestly say that with Natalia's help I don't think it could have gone any better. Thank you foxtons, Ealing and thank you Natalia.

Neil · 24 October 2016

★★★★★ 1/5

Google

Absolutely not professional... Several contacts with no answers. Contradictory messages. Absolutely, the worst experience I har from estate agents especially when giving contradictory decisions throughout the process. The agency should absolutely check the qualifications of their employees

Zahran · 26 March 2024

★★★★★ 5/5

Google

Thanks to Chris Cooper from Foxton, you were very attentive and helpful, despite the fact that we are not an ordinary client. Very pleased with your work.

Igor · 23 October 2023

★★★★★ 1/5

Trustpilot

Moved in on 10 September and by 13…

Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.

Cliente · 15 November 2025