1/5
Useless
From my experience, borderline incompetent.
Trusted Agent profile
★★★★★
386 reviews across 2 platforms
54 The Mall, Ealing, London, W5 3NE, Ealing W5 3NE
Foxtons's Ealing office at 54 The Mall is rated 3.8 out of 5 across 386 reviews on two platforms, including 243 Google reviews rated 4.4. The 143 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
1/5
Useless
From my experience, borderline incompetent.
3/5
Ignoring The Problem
Our agent Tom who found us the new apartment was great.
5/5
Rooheen was very professional, going out of his way to help us find our next new home. He understood our needs and found us a place that accommodated them, giving great customer service. We would definitely recommend.
5/5
I received excellent service from Andy Hoad. He chased lawyers at both ends to get my transaction completed on time. He is a first class professional and I have no hesitation in recommending him. Andy will work hard for you whoever you are, he will go the extra mile to get things done! Many thanks Andy!
1/5
Horrible, despicable service. Foxtons lied to me to get a longer term for the tenancy, and about a number of other things, Melina Karagianni in particular. Never work with these people.
1/5
St John’s Wood Foxtons estate agent.
5/5
We sold our 2 bed flat with the help of Foxtons Ealing. In fact we only have exchanged contracts today. The whole thing was handled extremely professionally by Foxtons. They secured the sale amongst multi bids. They also handled the sales process very professionally. A special thanks has to go to Bianca! Thanks
5/5
Thank you so much to Andy and the Ealing Sales Team at Foxtons (Paul, Neale and Jas) for helping us to get our beautiful home! I really appreciated how all four of them were fully knowledgeable about the situation every step of the way and they were always there to answer my call. Thanks!
5/5
We recently closed on a Freehold home and was very pleased with Miriame, our real estate agent. She was professional and efficient, which was beneficial to our complicated situation as we reside overseas. Thank you.
Thank you Jan Christopher for your review. Sophie, Get it done with London’s number 1!
1/5
Unprofessional office
Unprofessional office, dont bother.
3/5
Foxtons were eager to get the property…
Foxtons were eager to get the property up for sale. After that communication and feedback were poor
1/5
Pushy company.I told them I would not use them Spring 23,they rang me again today. When I told their agent I was using someone else & that they were pushy I thought his response was unprofessional.
We aim to deliver a level of service which delivers the best outcomes for our customers. We’re very sorry to hear you feel our service has fallen short. If we have not met your expectations, please let us know at social@foxtons.co.uk as we are always striving to improve our service. Kind Regards, Rupert
5/5
During desperate times in our search to move, I got in touch with Hoeda Sharif at Foxtons who had some great recommendations on properties for me to view. She had great ability to understand the motivations and requirements regarding my search just over a couple of phone calls. We’ve placed our offer and have our fingers crossed… Although highly unlikely due to market conditions and the overwhelming interest in the properties we’ve viewed. Still hoping for the best. Thanks once again for your help Hoeda!
5/5
Brilliant service from start to finish, we were looking to move quickly within only four weeks but were surprised to find that we didn't have to compromise at any stage. Alexi was particularly helpful and attentive, quick to respond to any queries and always met with a smile and positive attitude.
5/5
I am quite happy that I commissioned Foxton Ealing branch to sell my five bedroom freehold property. Miriame’s professional advice made it possible for my property to o be sold in a rather short time.
3/5
Foxtons has a good platform
Foxtons has a good platform, an efficient process, and great property listings, in those aspects, I was quite impressed.
5/5
I had the chance to discuss some properties with Bianca Prozsa from the sales team in a very difficult real estate market trend situation (Q3 2023) behind any expectations around the UK. She has been very professional, calm, patience and intelligent. I've rarely met young talented people with this attitude and values in many years of entrepreneurship, that will definitely only bring great future career development.
5/5
Paul Axon has been extremely pleasant to deal with. His listening abilities added to a close follow up ( after visits) made the whole experience of House Buying very positive. If I were to sell my property in the Future, I would have no hesitation in asking Paul's help.
5/5
We were well looked after by the team at Ealing, but especially by Andy who helped us find the right property and guided us through the purchase as first time buyers. Andy was very easy to deal with and kept us informed every step of the way.
5/5
Rooheen Ebrahimi is super helpful and professional, he is definitely your go to guy for apartment hunting.
5/5
As a relocation agent we work with many estate agents, I must say the level of support and flexibilty we were shown by Juliano was fantastic! thoroughly recomend Foxtons.
4/5
I bought my flat through Foxtons with Paul Axon and found the experience to be very positive. I spent close to 6 months looking for a property that worked for me, and viewed dozens of them. Paul was very responsive, and supported me right through the process.
4/5
Very useful for me and my girlfriend to be able to view about 7 places to rent in just a few hours since we had to come down from Manchester, saves having to come on multiple days. We had some miscommunication with attempting to change move in dates but all solved by Ollie for a fairly smooth move in.
Thank you for taking the time to share your review Joe. We're pleased to know that Ollie helped to make your moving process as smooth as possible. Best wishes to you in your new home!
4/5
Although we didn’t end up buying through Foxtons, we’ve received great service during our long search. Tatiana was always showing nice properties and being patient with our busy calendar and our little girl messing around. Very professional state agent that I would definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Ealing office has 386 reviews across two platforms: 243 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Foxtons Ealing is rated 3.8 out of 5 across all 386 reviews, and 4.4 out of 5 on Google from 243 reviews, checked 9 October 2026.
Foxtons Ealing, 54 The Mall, Ealing, London, W5 3NE, Ealing W5 3NE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.