Trusted Agent profile · Ealing
★★★★★
426 reviews across 2 platforms
54 The Mall, Ealing, London, W5 3NE, W5 3NE
Foxtons's office in Ealing, at 54 The Mall, is rated 3.9 out of 5 across 426 reviews on two platforms, including 243 Google reviews rated 4.4.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleDealt with Jessica Fox from the Ealing Foxtons branch on the hunt for a flat. Jess was professional, friendly and incredibly knowledgeable. She made what is often a stressful experience, thoroughly enjoyable. Highly recommend Jess and her team at Ealing Foxtons for all things related to lettings!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVictoria has been brilliant right from the beginning. She is professional yet also very genuine. Always quick to respond to questions and really encouraging for what could have been a daunting process. I am sure others here are also brilliant and I would recommend Foxtons to anyone. Having had a less pleasant experience before elsewhere , this has restored our faith!
5/5
GoogleThe Foxtons team at Ealing were great. Jas and Andy helped close out a sale that I had open for 5 months.. and they did it very capably and effectively. I was very happy with the professionalism as well as the attention to detail and levels of contact and communication they maintained throughout the process. Thank you very much!!
5/5
GoogleKind, courteous and smooth. Some of the words I would use to describe the service from foxtons Ealing but more specifically the service received from Natalia. This was my first time letting a property and I can honestly say that with Natalia's help I don't think it could have gone any better. Thank you foxtons, Ealing and thank you Natalia.
1/5
GoogleAbsolutely not professional... Several contacts with no answers. Contradictory messages. Absolutely, the worst experience I har from estate agents especially when giving contradictory decisions throughout the process. The agency should absolutely check the qualifications of their employees
We are very sorry to hear that your experience with Foxtons Ealing Estate Agents has not been positive, Zahran Dabbagh. Please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
GoogleThanks to Chris Cooper from Foxton, you were very attentive and helpful, despite the fact that we are not an ordinary client. Very pleased with your work.
1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
3/5
TrustpilotIgnoring The Problem
Our agent Tom who found us the new apartment was great.
5/5
GoogleRooheen was very professional, going out of his way to help us find our next new home. He understood our needs and found us a place that accommodated them, giving great customer service. We would definitely recommend.
5/5
GoogleI received excellent service from Andy Hoad. He chased lawyers at both ends to get my transaction completed on time. He is a first class professional and I have no hesitation in recommending him. Andy will work hard for you whoever you are, he will go the extra mile to get things done! Many thanks Andy!
1/5
GoogleHorrible, despicable service. Foxtons lied to me to get a longer term for the tenancy, and about a number of other things, Melina Karagianni in particular. Never work with these people.
1/5
TrustpilotSt John’s Wood Foxtons estate agent.
5/5
GoogleWe sold our 2 bed flat with the help of Foxtons Ealing. In fact we only have exchanged contracts today. The whole thing was handled extremely professionally by Foxtons. They secured the sale amongst multi bids. They also handled the sales process very professionally. A special thanks has to go to Bianca! Thanks
5/5
GoogleThank you so much to Andy and the Ealing Sales Team at Foxtons (Paul, Neale and Jas) for helping us to get our beautiful home! I really appreciated how all four of them were fully knowledgeable about the situation every step of the way and they were always there to answer my call. Thanks!
5/5
GoogleWe recently closed on a Freehold home and was very pleased with Miriame, our real estate agent. She was professional and efficient, which was beneficial to our complicated situation as we reside overseas. Thank you.
Thank you Jan Christopher for your review. Sophie, Get it done with London’s number 1!
1/5
TrustpilotUnprofessional office
Unprofessional office, dont bother.
3/5
TrustpilotFoxtons were eager to get the property…
Foxtons were eager to get the property up for sale. After that communication and feedback were poor
1/5
GooglePushy company.I told them I would not use them Spring 23,they rang me again today. When I told their agent I was using someone else & that they were pushy I thought his response was unprofessional.
We aim to deliver a level of service which delivers the best outcomes for our customers. We’re very sorry to hear you feel our service has fallen short. If we have not met your expectations, please let us know at social@foxtons.co.uk as we are always striving to improve our service. Kind Regards, Rupert
5/5
GoogleDuring desperate times in our search to move, I got in touch with Hoeda Sharif at Foxtons who had some great recommendations on properties for me to view. She had great ability to understand the motivations and requirements regarding my search just over a couple of phone calls. We’ve placed our offer and have our fingers crossed… Although highly unlikely due to market conditions and the overwhelming interest in the properties we’ve viewed. Still hoping for the best. Thanks once again for your help Hoeda!
5/5
GoogleBrilliant service from start to finish, we were looking to move quickly within only four weeks but were surprised to find that we didn't have to compromise at any stage. Alexi was particularly helpful and attentive, quick to respond to any queries and always met with a smile and positive attitude.
5/5
GoogleI am quite happy that I commissioned Foxton Ealing branch to sell my five bedroom freehold property. Miriame’s professional advice made it possible for my property to o be sold in a rather short time.
5/5
GoogleI had the chance to discuss some properties with Bianca Prozsa from the sales team in a very difficult real estate market trend situation (Q3 2023) behind any expectations around the UK. She has been very professional, calm, patience and intelligent. I've rarely met young talented people with this attitude and values in many years of entrepreneurship, that will definitely only bring great future career development.
3/5
TrustpilotFoxtons has a good platform
Foxtons has a good platform, an efficient process, and great property listings, in those aspects, I was quite impressed.
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