Barnard Marcus Ealing reviews

★★★★★ 1/5

Google

Made an enquiry to sell my property. Unfortunately they didn't respond in time which wasn't an issue. Since then however have continued to call me, contact me about sales, despite asking over 5 times on separate occasions to take me off their lists. I had to send a long detailed email explaining how many times they had contacted me, that it was bordering on harassment and was definitely breaking GDPR rules and yet another call today!!! I appreciate estate agents have to be persistent but this is an awful turn off and they have called me so many times I felt it necessary to write a review as they are relentless! Would not recommend. *Just to add to the response from Barnard Marcus, they said they have it logged they called me 6 times. Each and every time they called me on these 6 times I specifically asked for them to take me off all call lists and they did not....they continued to hound me as noted. Surely it is illegal to continue holding data after I have requested both verbally and in writing not to contact me again. Awful.

Holly · 24 October 2023

★★★★★ 5/5

Google

Kelly at Barnard Marcus in Ealing was very professional and great in chasing up conveyance to secure our first home. Many thanks from Marta and Stefan!

Stefan · 26 February 2024

★★★★★ 5/5

Google

We purchased our new house through Barnard with the help of Imogen and Kelly They were friendly, informative and understood our needs, so didn't message us with irrelevant properties. Towards the business end they were very supportive and communicative which really helped us to progress. I viewed a lot of house and I'm glad I could by a Barnard one. They're superior to the other agents we viewed with

Joe · 26 May 2024

★★★★★ 5/5

Google

Many thanks to Callum Gerrard! He is very professional and providing prompt and thorough assistance. His expertise and guidance have been invaluable throughout this process.

Yi · 26 February 2024

★★★★★ 5/5

Google

Priscilla Mohanarajah has been helping us a lot with our mortgage. We are first time buyers and she was really supportive. She is a true professional, and you can see and feel that she always wants to help. We looked at several houses with different schemes including help to buy and shared ownership. She was always ready to help throughout our house hunting period. We are really happy that we chose her, and we did not have any problem regarding the mortgage. She always responds in a timely manner. Buying a house is indeed a stressful process, but we are lucky to have a professional like her. I would highly recommend her.PositiveResponsiveness, Quality, Professionalism

Poe · 24 October 2021

★★★★★ 5/5

Google

Thank you to Barnard Marcus for all your help in my search for a property. I would like to say a special thank you to Shaquille, a true professional and very knowledgeable in his field, his guidance was much appreciated and reduced any frustrations along the way. Also thank you to Anthony for your advice, and not forgetting all the staff I talked to during the process. A very pleasant experience.

Paul · 11 December 2022

★★★★★ 5/5

Google

I purchased a flat from Barnard Marcus Ealing branch. Imogen Beadon was the senior sale negotiator in charge with the sale. Although she was working for the sellers, my experience in dealing with her was very positive. She was always polite, helpful in keeping in touch with the vendors and the solicitors, clear in all communication. Overall she played an important part in ensuring that we had a smooth transaction.

Pierpaolo · 24 October 2022

★★★★★ 5/5

Google

I just wanted to say thank you to Shaquille Campbell for his kindness and help to find the most suitable home that meets our needs. I would strongly recommend him for any one who’s looking to move out from their home to a better place. He is the man, make sure you go and ask for him.

Wesam · 24 October 2023

★★★★★ 1/5

Google

We made a huge effort to arrive for a viewing, that was confirmed via sms and email. No one was there, the office was not answering, we just waited for them in the rain until we realized no one was coming and went away. absolutely unacceptable behaviour. stay away

Nathan · 6 December 2024

★★★★★ 5/5

Google

The team is very dedicated to client's project, work hard and efficiently, we really appreciate for the great services received - from the professional team for our property selling-buying case, had to say they are trustworthy, efficient, responsive and proactive!

Yijing · 26 March 2025

★★★★★ 5/5

Google

We worked with Will from Barnard Marcus Ealing office in search for our next property to purchase. Although, we didn’t make an offer with the agency, Will always went above and beyond to schedule viewings for us and get us in the best shape possible so we could move quickly if needed. Would recommend.

Nora · 24 October 2023

★★★★★ 5/5

Google

Great experience with Barnard Marcus. Exemplary service from Anthony, Shaquille and Harj in particular. A difficult situation with a tenant/rental and the advice from Anthony was salient, timely, helpful and above all honest. Which I appreciated. This is my second year using them as agents for my rental flat (1st year I dealt with Harj). I would highly recommend them - professional and supportive. Thanks guys!

A · 24 October 2022

★★★★★ 5/5

Google

Kelly and all the team in this branch was very supportive from the viewing until the completion of the purchase. We were provided with all the necessary information and given full guidance. The sale was completed very quickly also thanks to Sutha who works in the same branch as a mortgage adviser. We are more than happy to recommend this team to all first time buyers who don't have a lot of knowledge of the property market and processes connected with the sale. Thanks again

Petra · 12 January 2020

★★★★★ 5/5

Google

Received extremely friendly and professional service from Ms Tamesha Bryan when looking for a new flat. Tamesha Bryan went out of her way to find the perfect new home for me and my child, she was thoughtful, patient and diligent. We are very grateful to have had Tamesha Bryan's support during our move.

Wande · 24 October 2023

★★★★★ 5/5

Google

The team here really work for their business. They are active, dedicated and really push to get things done for you. I went with a multiple agency deal, and it was night and day between Barnard Marcus and the others - the other agent may as well have not been there! Would absolutely use again, in fact they are the only ones in the area I would use again.

Aran · 24 October 2023

★★★★★ 1/5

Google

the low score reflects my awfully poor experience with Barnard Marcus having used both their sales and lettings. I first instructed Barnard Marcus in April 2018 for the sale of my property, and decided to rent through them whilst waiting out the slow market pace. What was offered to me during the 6 months before de-instructing them, was utter chaos. I was constantly given the typical high street estate agent empty promises by the guy that got me to sign up in the first place. half way through the process, I found out that he no longer worked at the firm. In shear panic, I tried following this up with the branch manager who did not have an overview! rather bizarre as I did not expect this to be the case. Moreover, the branch manager came across as dismissive and uninterested. On top of all, my property was marketed at a wrong price for a period of time before I was informed and had to contact the estate agent and ask for correction. Empathy is not something I experienced even when I emphasised on the time lost. I was not offered truce or some measures to rectify the issue, when I first expressed my intentions to de-instruct them and instead was met with a shrug! what I experienced was misalignment and lack of coordination that spanned the entire structure, embedded at the core. In dealing with Barnard Marcus, I suffered a great deal of stress whilst not a single viewing was booked in. My biggest mistake was to ever sign up with them.

Shahrooz · 12 December 2019

★★★★★ 1/5

Google

Horrendous experience. Was shown the property by a Trainee who was inexperienced, happy to give the benefit of the doubt as just a Trainee. Her manager however, William English was extremely rude, arrogant and inept. His behaviour was reprehensible even putting the phone down on my partner and bringing her close to tears with his condescending and aggressive tone. Issue escalated to Barnard Marcus Head Office and received a call from a William Christopher (Area Manager) who was polite and efficient though by this time the damage had been done. The branch's incompetence and appalling service caused the negotiation to fail. Whilst he was rude with me his behaviour towards my partners was markedly worse and I can only imagine this was motivated by her being female or because she is not English. I intend to raise my grievance with the Property Ombudsman.

Francisco · 25 October 2018

★★★★★ 5/5

Google

Aysha Ahmad was amazing helped me sell my house and buy a new one very professional polite patient and so helpful and went out of her way to find me a beautiful house and guided me all the way through with survey, solicitors, insurance policies etc…. etc…. Thank you Aysha!!

Farooq · 24 October 2023

★★★★★ 5/5

Google

The overall experience has been very good. Especially the service by Aysha, our mortgage advisor has been really good. She was in touch with us from the start and been in touch for several months until we found the right property. I would definitely recommend Aysha as a mortgage advisor.

Sangeetha · 24 October 2023

★★★★★ 5/5

Google

Priscilla Mohanarajah has been absolutely fantastic at sorting out my mortgage for my first ever flat purchase. Nothing was too much hassle, she has been extremely patient and thorough in the work she has done and is always at the end of the phone line to answer any questions. I would definitely recommend her to anyone in the need of mortgage services. Thank you Priscilla and the team!PositiveResponsiveness, Professionalism

Ellie · 24 October 2021

★★★★★ 5/5

Google

Aysha Ahmad made the process of applying for a mortgage a relatively enjoyable, calm, and organised experience. She took care to explain and ins and outs of mortgages and their applications thoroughly. During the mortgage application process she remained available and easy to contact, and offered timely updates throughout.

Callum · 24 October 2023

★★★★★ 5/5

Google

Just want to say thanks to Tamesha Bryan @ Barnard Marcus Estate Agents for assisting us in our search and set up for an apartment. Really great and fast replies while making sure we move in only days after the viewing. Thanks you for your friendly and efficient service!

LJ · 24 October 2023

★★★★★ 5/5

Google

Aysha Ahmad has been fantastic throughout the mortgage process. She offered us invaluable advice and has made herself available and easy to contact. We couldn’t have asked for a better guide to take us through not only the mortgage but the whole house buying process. Would highly recommend 10/10.

Michela · 24 October 2023

★★★★★ 5/5

Google

Kelly and her team did a great job for me during a challenging period in the property market. They are prepared to work hard and kept me informed of good and bad news throughout the marketing and completion processes. I feel they are prepared to listen to you as a client but also provide insight and challenge. I would recommend them and also I would use them again as a buyer or seller.PositiveResponsiveness

Dominic · 24 October 2020