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Barnard Marcus Ealing reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

219 reviews across 1 platform

55 The Mall, Ealing, W5 3TA, Ealing W5 3TA

Barnard Marcus's Ealing office at 55 The Mall is rated 4.5 out of 5 across 219 reviews on 1 platform, including 219 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

219

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

Our experience with Barnard Marcus Estate Agents Ealing was simply amazing! Imogen, Aysha, and Kelly make an unbeatable team. We just bought our first home, and these incredible ladies made it all happen in less than 2 months, truly impressive! Thank you team for your outstanding service! We love our new home and definitely plan to work with these pros again in the future.

Eriona Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

We have just sold a property with BM. Will Wigley was excellent. He went above and beyond to help get the sale through in the shortest possible time. Will was very responsive, diligent and patient! A great person to work with; very personable and professional when dealing with all parties! Would highly recommend Will and the BM team to anyone selling a property.

Mike Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review, recommendation and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Great team at Barnard Marcus, special thanks to Kelly and Imogen for making the whole selling process as smooth and trouble free as possible There were hiccups along the way but their professionalism shone through and we had a perfect outcome at the end of the process The legal team at Talbots were also great in making the process seamless Highly recommended

Neil Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

For me and my partner, English is the second language. In addition, we had no idea about the property market in the UK and how the purchase of real estate in this country looks like. Therefore, our priority was to find someone who would not only treat us as another client to earn money, but would have a professional, individualized approach to the client. Someone who takes into account our not entirely perfect knowledge of the language, but also our complete lack of knowledge in applying for a mortgage. We came to Priscilla by accident, with no recommendation. We just entered practically from the street. One of the best thing that could happened to us. Priscilla explained every detail step by step, without specialized vocabulary, which would probably be secret to us even in our native language (well, not everyone is a financier or an economist :-) ). What's more, we were applying for a mortgage in a hard lockdown time. It wasn't a good moment to easily get a mortgage, yet Priscilla done it!!! I recommend Priscilla with a clear conscience to anyone applying for a mortgage and I am sure that if I ever need anything related to finances, I will ask her for help. Thanks to Priscilla we can finally live hapilly in our new flat. Thank you one more time :-)))PositiveResponsiveness, Quality, Professionalism, Value

Aleksandra Β· 11 January 2022

Agent replied Β· 10 January 2025

Hello, thank you so much for taking the time to provide our Ealing team with a 5-star review! We are so happy to hear Priscilla and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

4/5

Google

Very helpful and very understanding. We had a few problems with the flat before being able to move in. However, George was very considerate and did his best to make things move along quickly and get the best result for us! Would highly recommend

Hannah Β· 23 September 2024

Agent replied Β· 23 October 2024

It’s really lovely to read another amazing review and recommendation Hannah. Many thanks, Lucy, Customer Relations.

5/5

Google

Kelly and James were outstanding in their support and dedication to completing the sale of our flats in Ealing. The process was a real up and downer because intending buyers pulled out (no fault of BM!), new buyers emerged only to drop out, and so it went on. But Kelly and James were a real source of strength and optimism throughout and never appeared discouraged even when we were. I cannot praise them highly enough for their hard work, judgement, professionalism and for keeping us going when we really needed their encouragement.PositiveResponsiveness, Quality, Professionalism, Value

Julie Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi, thank you so much for taking the time to provide our Ealing team with a 5-star review. We are so happy to hear Kelly and James and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

3/5

Google

As first time buyers we had a very challenging buying process due to seller land title issues that caused a major delay. It took us over a year from offer being accepted to completion. We were deeply unsatisfied with BM ex-sales progressors, who was a disastrous communicator. During one of the calls when we questioned about the delay and the lack of response from them, she said and I quote "the developer (seller) is our client not you so there is only so much I can push them and I don't want to offend them". That was shockingly rude, unprofessional and definitely unacceptable! Anyways, after she left, we were glad that Kelly took over. Kelly and Alex (BM mortgage service manager) have been amazing throughout the process. They always made sure that things were in place and we were updated with the progress. Despite our horrendous experience with one of their ex-staff, we would like to believe that it was only individual problem and we only have good words to say about Kelly, Alex and Manny. So we would still recommend others to buy through Barnard Marcus.

Sek Β· 24 October 2021

Agent replied Β· 23 October 2024

Hello, thank you for taking your time to provide feedback for our Ealing team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer. We are very pleased Kelly, Alex and Manny were helpful and if there are any other services you require from our team then we will be more than happy to help.

5/5

Google

Priscilla was a very professional mortgage advisor/broker, she was kind, patient and responsive. She was happy to explain every question we had through the whole process and guided us from the very beginning of the application to get the mortgage. We are happy we had her as our mortgage broker, highly recommended. Deejay was a professional estate agent as well, very positive and thoughtful. He wrote down our requirements and kept searching for our dream home. He was the most impressive one among all the agents we had contacted during the home hunting.PositiveResponsiveness, Quality, Professionalism

MinYuan Β· 24 October 2021

Agent replied Β· 23 October 2024

Hello, thank you so much for taking the time to provide our Ealing team with a 5-star review. We are so happy to hear Priscilla, Deejay and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Big thanks to Glodi at Barnard Marcus in Ealing for helping to secure a lovely rental property for myself and my partner. Glodi’s approach was professional, polite, helpful and responsive. He was also not pushy or overly β€˜sales-y’. He let the property do the talking and left us to make our own decision. Would recommend!

Tim Β· 27 January 2024

Agent replied Β· 23 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to express my deepest gratitude for the exceptional service I received during the process of purchasing my property in Acton. Thank you so much to Kelly and the entire Barnard Marcus team for making my property purchase a seamless and enjoyable experience. You are all truly amazing!

Jss Β· 26 April 2024

Agent replied Β· 23 October 2024

Jss Consultancy and Management ltd uk thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and I cannot thank Aaron enough for all his support in renting our flat. He was so helpful even after we were in the home. We truly appreciate his support on this journey πŸ™πŸΎ …

Di Β· 10 November 2024

Agent replied Β· 10 December 2024

Many thanks Di for the fantastic 5* review. I have passed your flattering comments onto our Ealing branch. Kind regards, Lucy, Customer Relations.

5/5

Google

Kelly was excellent, she handled a complex deal with real skill and got it over the line.

Mark Β· 9 June 2025

Agent replied Β· 24 June 2025

Thank you for taking the time to leave us this amazing 5* review Mark. Kind regards Lucy, Customer Feedback and Support Team.

1/5

Google

Worst experience with Alex cumin. Not capable of getting you an offer if your case needs an extra attention. There are thousands of mortgage advisors will do your work more professionally. Alex can only handle straight forward cases. Moreover he goes for long annual holidays where they do not even have a back up who can update on your case, so all you do is wait for him to return. He will be charging you the fees Β£150 and gives nothing in return. I had my personal mortgage advisor, doesn’t charge me any thing, he got me an offer in 20 days which Alex couldn’t do in months, and I lost the deal because of his useless efforts. He did try to get me the mortgage but that effort was not sufficient, I had an offer accepted through him but due to poor communication and delayed responses to the lender because of his long annual holidays, the lender cancelled the application and agent gave the deal to some other buyer. I did get an offer in 20 days afterwards from my advisor but by the time I lost the deal. Shame on his response…wasted my months on chasing him and get nothing. Paid his fees, solicitor fees and twice for the valuation. All gone wasted. Please find someone better. Thanks

Aryan Β· 1 November 2024

Agent replied Β· 8 November 2024

Hello Aryan, Thank you for sharing your feedback. I'm sorry to hear about your experience and the inconvenience it caused. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Kelly and Imogen were great in helping me sell my late father’s property. Everything went seamlessly and the communication from them was fantastic. I was never left wondering what was happening. Would recommend Barnard Marcus if you are thinking of selling your property.

Roger Β· 26 April 2024

Agent replied Β· 23 October 2024

Roger Sear thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I had the pleasure of working with Priscilla Mohanarajah on my property purchase, and I cannot recommend her enough. Throughout the entire process, she remained accessible and proactive, even in the face of numerous setbacks. Her commitment to securing the best possible deal for me was unwavering, and she consistently went above and beyond, whether it was chasing the lender or navigating unexpected challenges. Priscilla’s flexibility and dedication truly set her apart, and I would highly recommend both her and Barnard Marcus Agents in Ealing to anyone looking for a top-notch mortgage broker.

Latif Β· 25 October 2024

Agent replied Β· 8 November 2024

Hi Latif, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Priscilla Mohanarajah. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Imogen was great throughout our house purchase journey. She was always true to her word and responsive all the time. She made it possible for us to buy our first home! She also helped us expediting the process. We can't recommend working with her enough. Thanks Imogen and the team!

Pelin Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

A special thank you to Will Wigley who was absolutely fantastic in making sure our experience in buying our first home was smooth and enjoyable. He was available at anytime of the day and went over and beyond to assist us. Thank you Will, you truly are the best!

Reem Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Great experience selling with Kelly and her team. They were excellent at communicating about all aspects of the transaction and helping us chase all the necessary parties. Thanks.

Ettie Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you for leaving us your superb 5* review Ettie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks Priscilla for sorting my mortgage this is now the second time I've come for mortgage services, I am always happy with the result and getting the best rates

Arno Β· 26 October 2024

Agent replied Β· 25 December 2024

Hi Arnaud, Thank you for your wonderful 5* review! We're delighted to hear that Priscilla could assist you again with your mortgage needs and secure the best rates for you. Best regards, Lucy, Customer Relations Team

5/5

Google

Thanks Priscilla for sorting my mortgage this is now the second time I've come for mortgage services, I am always happy with the result and getting the best rates

Arnaud Β· 25 October 2024

Agent replied Β· 8 November 2024

Hi Arnaud, Thank you for your wonderful 5* review! We're delighted to hear that Priscilla could assist you again with your mortgage needs and secure the best rates for you. Best regards, Lucy, Customer Relations Team

5/5

Google

We recently completed our first house purchase and have spoken with a number of mortgage advisors in the process, but finally trusted Aysha Ahmad to assist us and this was the best decision ever. As stressful as the whole process is, Aysha took care of the mortgage aspect in a way that we practically didn’t even have to think about it. Everything was taken care of and the only thing we had to do is sign the mortgage agreement. The best thing about working with Aysha, and I cannot stress this enough, is RESPONSIVENESS. If you have ever gone through this process you will understand the importance of that and if you are only just starting this is the part you should pay most attention to. Aysha was always available for us whenever we, or the solicitors needed to discuss something and this is key to a stress free process. If you are lucky enough to have the opportunity to be able to work with Aysha on your mortgage application, you should jump on it immediately. - Artur P.

Atruk91 Β· 24 October 2023

5/5

Google

Tamesha is absolutely wonderful to work with. It’s like having a friend on the β€œinside” that is working for you. We've rented a flat in Iron Bridge house with her help. She really care about her clients. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She was honest and forthright- no games. After dealing with several other brokers in the (RN) area and being disappointed, we felt lucky to find. I would say you can blindly trust Tamesha for her hard work.

Rabab Β· 24 October 2023

5/5

Google

For the attention of Imogen Beadon and Kelly Gill and Lee Markell and Will We would like to express our great gratitude to the team of Barnard Marcus led by Kelly Gill Without doubt Orlando and I were so impressed by the multitude of viewings they made within hours of instructing the team and the many offers they we had. After instructing previous Agents Barnard Marcus performance was outstanding. During the transaction we were always kept informed and felt the team had our interest at all times. Kelly as Manager of the Branch showed her potential by guiding and appropriately advising prior exchange and completion. Thank you Barnard Marcus and your Team at Ealing and also thank you Lee Markell giving professional advise as Assistant Manager. I would be most grateful to Imogen who entered a small message through our letter box wondering whether we were interested in inviting Barnard Marcus for a valuation. Of course we accepted and we were extremely impressed by Imogen's presentation Thank you Marina and Orlando

Will Β· 24 October 2023

5/5

Google

Will has been the most amazing estate agent that I could have ever asked for. But I would be lying if I said that that is all he has been. Will has been a chauffeur for many a house viewings, a designer helping me envision the property for myself but most of all a friend through the ups and downs of the house buying process. We worked together for a year before I purchased my dream first home and it’s all thanks to Will. He was there when my first purchase fell through and gave it his all for my second one. He worked harder than anyone on the team and I can truly say is the best estate agent out there. And I would know, I came across 20 of them! I know that I will be making all future purchases and sales through Will and if he ever leaves the world of real estate, through Barnard Marcus because they surely know how to pick them. A massive thank you to everyone who made my dream come true including Lee and Kelly. I look forward to working together again one day!

Sangam Β· 24 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Ealing

How many reviews does Barnard Marcus Ealing have?

Barnard Marcus's Ealing office has 219 reviews across 1 platform: 219 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barnard Marcus Ealing's rating?

Barnard Marcus Ealing is rated 4.5 out of 5 across all 219 reviews, and 4.5 out of 5 on Google from 219 reviews, checked 9 October 2026.

Where is Barnard Marcus's Ealing office?

Barnard Marcus Ealing, 55 The Mall, Ealing, W5 3TA, Ealing W5 3TA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.