YOUR MOVE Durham reviews

★★★★★ 5/5

Google

Your move durham have been amazing dealing with the sale of our property. Ian and all of the team have been brilliant, but i must give Nicky a special thank you for being absolutely amazing. Nothing has been too much trouble and she has gone above and beyond for us through the whole process. If i ever need to sell a property again then this is where i will go. Highly recommend.

Kat · 17 June 2023

★★★★★ 1/5

Google

Dealing with Your Move (Durham) was one of most needlessly upsetting and stressful experiences I’ve ever had… Our otherwise excellent Landlord/Tenant relationship was enormously strained due to Your Move’s miscommunication between parties, blame-shifting and overall pushiness. Your Move showed a total DISREGARD to personal arrangements made between our landlord and ourselves; we had agreed to continue living in the property (at the initial request of our landlord) until the property was sold. This arrangement would’ve also enabled us to move out gradually and discreetly. WE DID NOT CONSENT to interior photographers taking photos of our personal belongings during this transition period, however, due to Your Move putting pressure on our (elderly) landlord for the interior photographers to ‘go ahead’ - this meant we were forced to to move all our personal belongings elsewhere at VERY LITTLE NOTICE! Your Move’s online property listing also contained deceivingly-worded information alluding to the fact that we (the tenants) had been ‘living at the property for years’ and were now simply ‘moving on.’ As it stands, Your Move DID NOT SEEK OR OBTAIN OUR CONSENT to put this information on the listing! I had to ask (twice) for this information to be removed after the agent refused to do so. And since our reason for moving was ultimately due to long-term prolonged harassment, discrimination and theft via neighbours from three different households (with police involvement made necessary) - for Your Move (Durham) to use the ‘length of our stay’ as a selling point was, (I felt) unprofessional and dishonest. Based on these experiences, I WOULD NOT RECOMMEND USING YOUR MOVE (DURHAM) #RUSHmove #BADmove #WRONGmove

Anon · 17 June 2022

★★★★★ 5/5

Google

Working with Chera-Lise at the Durham branch has been such a great experience. She went way beyond what I thought was possible when helping me to resolve a critical situation with the tenant in the house. This was whilst not being signed up to any management service. She simply did this out of a desire to help me out of a really difficult situation. I’m now moving forward thanks to help from her and the Durham office. I cannot thank them enough.PositiveResponsiveness, Quality, Professionalism

Rajeev · 17 June 2022

★★★★★ 5/5

Google

Massive thank you to Your Move Durham for supporting us through what is a stressful process anyway but more so when you have small children and selling/buying and renting a property. I was able to pick up the phone and speak to Nicky who was amazing throughout the sale of our family home, and pulled out all the stops to get us sorted in time! Also to Chera-Lise for helping to secure a rental and taking on the stress of getting us in quickly. So very grateful to have chosen such an awesome team. Many thanks, highly recommend Your Move Durham.PositiveResponsiveness, Professionalism

Carolyn · 17 June 2022

★★★★★ 5/5

Google

I would like to thank all of the team at your move Durham in the sale of my fathers property. From the start of the process with Ian and the valuation guiding us through every stage to Nicky who was very helpful, cheery and always in contact with us. Nichol and Mike with the viewings and contact as was Chera-Lise. All the team were professional throughout the process and made a difficult time easier to deal with.I would not hesitate in using your move Durham in the sale of my next property.PositiveProfessionalism

Nigel · 17 June 2022

★★★★★ 5/5

Google

Many thanks to Nicky & Chera-lise for the seamless process, would highly recommend!

Joe · 18 January 2024

★★★★★ 5/5

Google

Huge thank you to Chera-lise, Ian, Nicky & all the team at Durham. Always very helpful and professional. I would 100% recommend contacting the team if you are selling or renting a property. 5*! Many thanks again, Lyndsey

L · 17 June 2021

★★★★★ 5/5

Google

Very professional from the beginning. In particular Annaleigh and Dominic. Very friendly and photos were amazing that dominic too. Great work!

Footie · 17 June 2023

★★★★★ 5/5

Google

It has been a pleasure to deal with Your Move as a tenant. Everything from viewings to paperwork has been a breeze, and I'm really grateful to the team (special mention to Chera-Lise) for making things so convenient for me. I recommend them highly!

Aaron · 18 June 2019

★★★★★ 5/5

Google

Both Nicky and Nichol at Durham were fab! They answered all of my questions, and also gave me all the information I would need. Super friendly too made me feel at ease at my appointment 🙂PositiveResponsiveness, Professionalism

Rhian · 17 June 2021

★★★★★ 5/5

Google

Huge thanks to, Nicky, Annaleigh, Ian and Joanne from RightMove in Durham for all of your help with our recent sale. A big plus from this company is that all queries are answered immediately - they have kind and courteous staff and offer an efficient and professional service. ⭐️⭐️⭐️⭐️⭐️

Julie · 24 July 2024

★★★★★ 5/5

Google

Service from Dominic has been superb. Regular updates and catch ups. Friendly and professional throughout. Would highly recommend

Kim · 17 June 2023

★★★★★ 5/5

Google

Every aspect of the service I received was excellent, from my initial contact with the branch, through the process of getting my house ready to market with Ian Taylor right through to viewings and dealing with offers. I must give special thanks to the branch director Nicola Hall and Annaleigh for their attention to detail.

David · 17 February 2024

★★★★★ 5/5

Google

Service second to none! I had trouble selling my property through two local estate agents but when i went to Your Move they managed to sell it within days! 11/10, would definitely recommend. I dealt with Mandy.

Michael · 17 June 2020

★★★★★ 5/5

Google

The team at Your Move are second to none. They have went above and beyond to find me a suitable tenant in a short space of time, from viewings to tenancy renewals, everything has been covered, a seamless process from start to finish. Will be using this company again in the future for any of my property needs! Thankyou for everything.

Amie · 21 March 2025

★★★★★ 5/5

Google

I recently sold my house with Your Move Durham. It was the second time I sell with them, and they were very efficient, clear, professional, helpful, polite and especially friendly. They sold my house in a short period of time and have communicated superbly every step of the way. From valuation through to sales chasing, Ian, Nicky, Sam and Chera-Lise from Durham branch, and Sue from Sales Support, have offered an exceptional level of communication and service throughout. The effort and time they have put during the process was outstanding, and at all stages, they have done their utmost to give an insightful advice and constant update. My overall experience with them was superlative. I would highly recommend ‘Your Move’ to anyone requiring an estate agent in Durham and the Northeast. Thank you ever so much !

Dr · 17 June 2021

★★★★★ 5/5

Google

Always a pleasure going into the Durham branch. Mandy was excellent help to us when we were asking for some advice on properties. I will go back to this branch again! Keep up the good work.

Siobhan · 17 June 2020

★★★★★ 5/5

Google

I have used Chera-Lise at Yourmove for some time now and I am extremely happy with the Lettings service she provides. She is always very pleasant, efficient and very effective, using her expertise and judgement to obtain excellent tenants. I particularly like the fact that she keeps me informed and always takes and returns my calls. I can’t see myself using anyone else.

Phoebe · 17 June 2023

★★★★★ 5/5

Google

Service second to none! I had trouble selling my property through two local estate agents but when i went to Your Move they managed to sell it within days! 11/10, would definitely recommend. I dealt with Mandy.

Mike · 26 December 2019

★★★★★ 5/5

Google

I paid a visit to Your Move Durham today. The advice I received from Mandy,Daren and Zoe was helpful and informative all without being pushy. If you are thinking of selling pay them a visit you won't be disappointed.

Joan · 18 June 2018

★★★★★ 5/5

Google

Can’t fault a thing that your move Durham have done to help us in buying our first home. Nothing has been too much, Chloe has answered any questions we had and been more than helpful with anything we needed. Will be recommending them to everyone! Thank you

Beth · 26 May 2024

★★★★★ 5/5

Google

Nicky & her friendly team were very professional in the way they handled the letting of my home. From my first contact with Chera-lise, the arrangement of viewings by Annaleigh & Dominic & the overall management of the process by Nicky I felt supported & this led to a very positive experience & outcome.

Stephen · 19 December 2023

★★★★★ 5/5

Google

Absolutely brilliant service! Ian is very professional but also very personable!!! Definitely recommend.

Moira · 17 June 2023

★★★★★ 5/5

Google

This is how a successful estate agent should operate! - regular communication at every stage of the sale process and professional staff to assist along the way- special thanks to Dominic in branch and Sue in the sales progression team- highly recommended!

I · 21 August 2023