Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant experience
My property was on sale through YOUR MOVE but I recently withdrew it from the market due to personal circumstances, but I was thoroughly impressed with the excellent service.
Thanks to YOUR MOVE for their supports and special thanks to Ian for his exceptional professionalism and to Dominic for keeping me well-informed and updated promptly throughout the process.
I would definitely use YOUR MOVE when needed again. I highly recommend them to anyone in search of outstanding service.
Lewis · 22 July 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave your review Lewis. We are delighted to hear that whilst on the market you were very pleased with the service you received from our Durham branch. We hope to see you again some day. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleWe recently moved to Scotland from Durham and used Your Move in Durham to sell our house in Belmont. The move was a tricky one with us moving to Scotland and having to use separate solicitors on either side of the border, but more so as our buyer was a Hong Kong national.
Needless to say things went a bit pear shaped at times with this scenario, and this is where Nikki and her team came into their own and essentially took over organising our buyer in the absence of any support from his online conveyancer
Needless to say we are very grateful to Nikki and her team for stepping up in this way as without doubt the chain would have collapsed had they not stepped in and helped our buyer.
Ultimately the move was successful thanks to Nikki and her team - not forgetting Sue in sales progression who was also instrumental in the process in working with Nikki, ourselves and our overseas buyer.
Thanks to all involved in getting the deal across the line and our house move complete.
Les · 17 June 2023
Agent replied · 16 June 2024
We are delighted to hear that our Durham team could provide you with such excellent support during this sale. We really appreciate the time you have taken to leave this review. Best of luck with your new home in Scotland from us all at Your Move.
★★★★★ 5/5
GoogleWe would like to thank Joanne, Annaleigh, and Nicky from YourMove for their invaluable help in finding our new home. Their efficiency and support throughout the process have been exceptional. Thanks to their professionalism and responsiveness, we found the perfect home in record time. Thank you, Joanne, Annaleigh, and Nicky, for your invaluable assistance!
Seb · 9 November 2024
Agent replied · 23 November 2024
Thank you so much for your review Seb. We are delighted to here that you have had such professional service from the team at Durham. Best of luck in your new home 🏠 …
★★★★★ 5/5
GoogleWonderful experience with you dear Annaleigh, Maddy, Joanne, Angela and Nathan. Thanks a lot for your great service, very positive and fast response in every communication as well.great job. Thanks again.
Menin · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your wonderful feedback! Annaleigh, Maddy, Joanne, Angela and Nathan will be delighted to hear that you appreciated their friendly service and prompt communication. It was a pleasure helping you, and we wish you all the very best!
★★★★★ 5/5
GoogleThank you for always getting back to us with an update throughout the application process and never making us feel like a nuisance. The whole team are great Joanne, Maddy, Annaleigh, Nathan, Angela Are a credit to the company :)
Patrick · 12 July 2026
Agent replied · 12 October 2026
Thank you for your lovely comments Patrick!
★★★★★ 4/5
GoogleFrom the initial very professional valuation by James and the ongoing support and communication from, Annaleigh, Maddy and Angela we eventually arrived at a sale. Any issues were outside their remit including an undervaluation by the oft quoted Google 2* e-surv and a belated 11th hour request by the buyer for a level 3 survey which delayed the process by around three weeks.
The sale was eventually completed albeit belatedly and at a reduced price due to the combined latter factors. My only criticism is that due to the external factors there was a lull in communications towards completion - but we got there in the end! Thank you.
Philip · 26 July 2025
Agent replied · 12 October 2026
Thank you for the review!
★★★★★ 5/5
GoogleFantastic customer service and reliability from everyone at Your Move Durham. Nicky Hall was always extremely friendly and helpful, keeping us up to date. Ian Taylor went above and beyond to ensure our move went to plan and Sue in Sales Progression made sure we were looked after in the lead up to completion day. Everyone at Your Move is proactive about ensuring things keep moving forward. Thank you.
Dan · 19 November 2023
Agent replied · 16 June 2024
Thank you Dan for your lovely review. It means the world to us that you were happy with the service from Nicky, Ian, Sue and the rest of the team and we really appreciate it. We wish you and Rachel all the best in your new home. 🏡 …
★★★★★ 5/5
GoogleNicky and her team handled the protracted negotiation of our property very efficiently with a first class level of service. Our purchase wasn’t straightforward and they had to work very hard behind the scenes with the vendor to get to get us to completion. We would most certainly recommend Your Move Durham to friends and family. A big thank you to Nicky, Annaleigh and Dominic for their professionalism and service.
Karen · 20 October 2023
Agent replied · 16 June 2024
Thank you so much Karen for your lovely review for our Durham team. It means the world to us that you were happy with the service from Nicky, Annaleigh and Dominic and we really appreciate your recommendations. Best of luck in your new home 😄 …
★★★★★ 5/5
GoogleI would like to thank the team from YourMove Durham for such a fantastic experience. Joanne, Maddy, Annaleigh, and Angela handled the entire letting process very professionally and were extremely supportive throughout. It is the second home I am letting from the YourMove branch in Durham - I can only recommend them. By far the best estate agents in Durham! Thank you very much.
Christian · 11 November 2025
Agent replied · 12 October 2026
Thank you for the lovely review. We are so pleased to have helped you and hope to continue in the future!
★★★★★ 5/5
GoogleI would just like to thank Nicky, Ian, Chera-lise and Nichol for helping me sell my home, I moved to london, had a baby, got married and sold our house all withing 3 months, possibly the most stressful time of my life but they always went above and beyond to help, be on end of phone and where so attentive at emails, phonecalls and doing the leg work for me, on top of that they are a group of the loveliest down to earth genuine people too. I would have been lost without them, the service was second to none and honestly nothing was too big of an ask or small! I hope you all have a fantastic christmas and some well deserved time off. If you are looking to sell your home in durham...these are the best most reputable company to go with by far!!!PositiveResponsiveness, Quality, Professionalism, Value
Natalie · 24 August 2022
Agent replied · 16 June 2024
Hello Natalie, thank you so much for your kind words. It was our pleasure to help you. Wishing you and your family all the best for 2022 and you know where we are if you ever move back to Durham! Merry Christmas from all at Your Move
★★★★★ 5/5
GoogleFrom the first call we made to enquire about a property, the service we received from Sales Manager Nicola Hall was excellent. Extremely efficient and friendly, so much so that after our viewing, we asked to use the same office to obtain a valuation of our property. Ian Taylor called out to advise us and again the same efficient friendly service resulted in our house being photographed within a couple of days, and online shortly after. Within a couple more days, we had an offer, which we accepted, and consequently because we were “proceed-able”, our offer on the property we fell in love with was accepted. I cannot fault the service we received from both Nicola and Ian, and would have no hesitation in recommending Your Move.
John · 17 June 2022
Agent replied · 16 June 2024
Hello Mr Thirlwall, thank you for taking the time to leave a review for us. We really appreciate the feedback and are delighted to hear that you were able to secure the property you loved. Good luck with the rest of the process. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleIt was our first time renting in Durham and we looked at renting through a number of agents. YourMove was by far the best and we really enjoyed working with Joanne!
Vivian · 12 July 2026
Agent replied · 12 October 2026
Thank you Vivian!
★★★★★ 5/5
GoogleNicky and her team were just so helpful from start to finish. Nicky showed me round the flat and explained the buying process so I knew exactly what I needed to do. Annaleigh was brilliant in getting the offer accepted and Chloe kept everything progressing. They actually care about their clients and are lovely people as well.
Jennifer · 18 March 2024
Agent replied · 16 June 2024
Thank you Jennifer for your kind review and we are really happy to hear that you have been happy with the service from Nicky and the team at Durham. We really do appreciate it. 😀 …
★★★★★ 5/5
GoogleFirst time using Your Move - excellent service from Joanne, Nathan, Maddy, Annaleigh, and Angela. I would highly recommend.
Shaun · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your review Shaun.
★★★★★ 5/5
GoogleExtremely happy with the service provided by the team (Joanne, Nathan, Maddy, Annaleigh and Angela) at Your Move. Always helpful and professional. Can’t recommend them enough. Thank you!
Beliz · 12 July 2026
Agent replied · 12 October 2026
Thank you Beliz!
★★★★★ 5/5
GoogleAnnaleigh, Maddy, Joanne, Angela and Nathan have all been amazing - thank you so much !
Laura · 28 September 2026
Agent replied · 12 October 2026
Thank you so much Laura
★★★★★ 5/5
GoogleYour-Move Durham were outstanding throughout the process. They are courteous, friendly, efficient, knowledgeable, and above all, gave me fantastic advice that proved very helpful. Everyone involved was brilliant, but I must single out Ian Taylor. His dedication to his work, his genuine concern for clients, and his friendly and supportive approach were all quite exemplary. And the fee is so reasonable given how hard they all work for you. I regard going with Your-Move Durham to sell my property as one of the best decisions I ever made. I simply cannot praise them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Alpha · 17 June 2021
Agent replied · 16 June 2024
Thank you so much for taking the time to leave a review for us, we really appreciate your feedback and know that Ian will be delighted to read your comments. Wishing you all the very best, Your Move Chris Stonock Durham.
★★★★★ 5/5
GoogleFantastic service from Your Move Durham, Nicky, Annaleigh and Angela were brilliant from the beginning of our sale and purchase right to the end when we completed on move in day. Great communication and they went the extra mile!
Mark · 10 October 2024
Agent replied · 24 October 2024
Thank you for your kind review Mark . We are delighted that the team at Durham have been brilliant. Wishing you both the very best in your New Home 🏠 …
★★★★★ 5/5
GoogleNicky Hall was absolutely tremendous in helping us find and secure a new rental property, she was very kind, listened well to our needs and supported us through the whole journey. Couldn’t recommend Your Move Chris Stonock enough! Thank you Nicky and team, you’ve all been amazing.
Craig · 17 May 2024
Agent replied · 16 June 2024
Thank you so much for your lovely review Craig. We are delighted to hear you have had such great service from Nicky and the team at Durham. Best of luck in your New Home 🏡 …
★★★★★ 5/5
GoogleI cannot speak too highly of Nikki and her team at Your Move Chris Stonock, Durham. Throughout the process of selling our house they could not have been more professional, helpful and friendly. I can highly recommend them. Special thanks go to Sue, Donna, John and Peter of the Sales Progression team, who throughout the whole process have been absolutely brilliant.
Caroline · 17 June 2023
Agent replied · 16 June 2024
Thanks so much for leaving a review of your experience. We are all delighted that you felt well supported throughout the whole process. From everyone at Your Move we wish you all the best.
★★★★★ 5/5
GoogleI have sold a number of properties over a 2 year period through the team at Your-Move Durham . I have to congratulate them all for their persistence and professionalism, and overcoming every obstacle that the buying process could possibly throw at them. Many thanks to Nicky, Ian, Sue, Dominic, Annaleigh & Chera-lise . Well Done & thanks.
Ian · 17 June 2023
Agent replied · 16 June 2024
We are glad we could be of service Ian. We are delighted to hear our Durham team provided a continually great service to you. Thanks for taking the time to leave your review and we hope to see you again.
★★★★★ 5/5
GoogleAfter spending nearly 10 months with another agent we didnt get many veiwings so we decided to change agents and it was the best decision we made. Our experience of Your Move was entirely positive. Everyone we dealt with was knowledgeable and professional but also very personable which made the whole process of selling our home as stress free as that can be. And in ten weeks numerous viewings we accepted an offer on our property. We would not hesitate to recommend Your Move Durham. Money well spent. Thanks to Mandy and her team xx
Ashley · 18 June 2019
Agent replied · 16 June 2024
Hi Ashley and thank you for the kind review. We are so happy that we could have given you a better experience with selling your home. I will be sure to pass on your praise to Mandy and the rest of the team at Durham. We hope that you choose Your Move again in the future! All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleGreat service from Annaleigh, Nathan, Joanne, Angela and Maddy at your move Durham. Thanks to all of them, very professional and friendly.
Gemma · 12 June 2026
Agent replied · 12 October 2026
Thank you so much Gemma!
★★★★★ 5/5
GoogleA big thank you to Nicola Hall and the team at Your Move Durham. They went above and beyond to make the sale happen. Nothing was too much trouble even when I requested a second and third reviewing. They were always on top of things, keeping me updated via phone and email. Great service. Thanks again.
Stephen · 17 June 2023
Agent replied · 16 June 2024
Hi Stephen, thanks for taking the time to leave us a review. We are so glad to hear about your positive experience using our Durham branch. From all at Your Move we wish you the best in your new home.
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