Trusted Agent profile · Durham

YOUR MOVE Durham reviews

4.9

★★★★★ Excellent

197 reviews across 1 platform

89, Elvet Bridge, Durham, DH1 3AG

Part of Your Move Chris Stonock, see every office.

YOUR MOVE's office in Durham, at 89, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9. See how it compares with other estate agents in Durham.

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4.9 / 5

197

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Durham office, from every platform, shown as written. First names only.

5/5

Google

Your Move Durham have marketed and sold a property for me and have been very helpful and efficient throughout. They kept me informed about viewings and offers and the property sold very quickly. The sales team of Annaleigh, Ian, Nikki, Dominic and Chera-lise work well together to make selling as stress free as possible Thank you for your invaluable assistance.

Christine · 17 June 2023

Agent replied · 16 June 2024

Thanks so much for leaving a review of your experience. We are delighted that you felt well supported throughout the whole process. Wishing you all the best from everyone at Your Move

5/5

Google

Great experience with Your Move (Chris Stonock) team! I have been guided by 'Joanne' through out my application process. She is very professional, helpful and made the contract process easy & smooth. Highly recommend it!

Omar · 2 November 2024

Agent replied · 9 November 2024

Thank you Omar for your Kind review. We are delighted to hear that you have had such professional service from Joanne. Best of luck in your New Home 🏠 …

5/5

Google

I sold my property through Your Move, I found the service really good from start to finish with a lot of viewings arranged and sold reasonably quickly for the asking price of the property. Angela from progression team kept me updated throughout and I found her very helpful when any issues arose

Deborah · 11 May 2025

5/5

Google

A big thank you to Mandy Dixon at your Durham branch for finding a rental property for our very large family in our desired location. Excellent customer service all round, would definitely recommend.

Shirley · 18 June 2019

Agent replied · 16 June 2024

Congratulations on your new home Shirley and thank you for your review. Very best wishes from all at Your Move.

5/5

Google

We've just received a superb service from the team at Your Move in Durham. We purchased a repossession which had a lot of time pressures involved. Mandy, the manager and the rest of the team worked tirelessly to keep us and all the parties informed. They responded really well, promptly and efficiently, to requests for assistance, or just to move things along. This could not have been a better service. We would definitely recommend Your Move in Durham and go to them in the future for both buying and selling.

Anita · 18 June 2019

Agent replied · 16 June 2024

Thank you

5/5

Google

Great service from Your Move. Many thanks to Phil who has been a great help arranging our viewings.

C · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave a review for us

5/5

Google

Extremely happy with the standard of service from Your Move Chris Stonock. All the team, Ian, Nicky, Dominic, Annaleigh and Chera-lise, worked efficiently together to provide a personalised experience; from the first contact I felt valued, they took time to understand my needs, I was kept informed throughout and the photos were fantastic. Thank you.

Alex · 17 June 2023

Agent replied · 16 June 2024

Hello Alex, thank you so much for your review. We are delighted to hear how pleased you are with the service from the team. All the best from everyone at Your Move

5/5

Google

Just wanted to share some positive feedback on the Durham Branch, each and every staff member who picks up the phone are honest and caring. They go the extra mile and absolutely keep you updated on the ongoing situation with buying/selling. They are all massively professionally, we are incredibly grateful for all their help.

Rachel · 17 June 2023

Agent replied · 16 June 2024

Thanks so much for leaving a review of your experience Rachel. We are delighted that you felt well supported throughout the whole process. From everyone at Your Move we wish you all the best.

1/5

Google

Don't bother going with these. They are happy to let my landlady Rob me after she informed the council that I moved out when I didn't which messed my benefits claim up they are also happy to represent her even after I informed them that me and my kids were going without heating because I couldn't afford to use them with them being electric

Shireene · 17 June 2022

Agent replied · 16 June 2024

Hello Shireene, if you would like to register a formal complaint you can find all the details on how to do so on our website www.your-move.co.uk

5/5

Google

First class service from Ian and team. A pleasure to work with. Many thanks.

DAVID · 17 June 2022

Agent replied · 16 June 2024

Thank you Mr Cullen. Very best wishes from all at Your Move.

5/5

Google

I was delighted with the service that Your Move Durham gave me when I sold my home. Nicky, Annaleigh and the whole team were excellent. Would highly recommend them.

Maria · 3 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind review Maria. We are delighted that you have had such excellent service from the team at Durham. Wishing you the best of luck for the future.

5/5

Google

Many thanks to Mandy, Zoe and the team at Your Move Durham during the sale of our property. Would be happy to use their services again.

Karen · 18 June 2019

Agent replied · 16 June 2024

Hi Karen and thank you for the kind review. We are so happy to have been able to sell your house for you, and we hope that you use Your Move again in the near future. All the best from the Your Move Chris Stonock team

5/5

Google

I had a really good selling experience with Your Move and would thoroughly recommend this Estate Agency to others. A very professional and friendly service was provided by all from the start, from the valuation carried out by Ian, to the viewings conducted by Mike and Dominic and the support given by Nicky, Annaleigh and Chera-Lise. The communication was excellent and Dominic, who accompanied me for most of the viewings, was very reassuring and helpful throughout. Selling a house is a very stressful undertaking but the stress and anxiety have been much alleviated by the staff at Your Move Durham. Thank you.

Hermitage · 21 August 2023

5/5

Google

We recently went through Your Move Durham to look for a property. The majority of our contact was with Nicola and from the initial stage of arranging viewings, then through all the processes to offer and arrange the paperwork, it was really easy and they were very helpful.

Alex · 17 June 2023

Agent replied · 16 June 2024

We are so pleased to hear you were very pleased with the service you received from our Durham branch. Thanks for taking the time to leave a review Alex.

5/5

Google

It’s been a pleasure dealing with the Your Move Durham team. From booking viewings, to sales negotiations, it was all done with a smile and a friendly voice to help us out when we required it. I would like to thank personal Ashley & Chera-lise for being on hand. Thanks for the great service we will be back when we need you again.

Liam · 17 June 2021

Agent replied · 16 June 2024

Thank you Liam

5/5

Google

Fantastic service provided by Joanne, Annaleigh and Nicky! The team in the Durham office are a pleasure to work with.

David · 2 November 2024

Agent replied · 9 November 2024

Thank you for your kind review David for the team at Durham. Best of luck with your tenant and look forward to helping you in the future

5/5

Google

Thank you to Sharon @ Your Move Durham for all your help in finding our dream property

Ian · 17 June 2020

Agent replied · 16 June 2024

Hi Ian and thank you for your review. I will be sure to pass on your praise to Sharon and the rest of Durham team. Thanks again and all the best from Your Move Chris Stonock

5/5

Google

Great customer service from Zoe and the team. Always informed and updated of progress and possible matches. Friendly and approachable.

Clare · 18 June 2018

Agent replied · 16 June 2024

Thank you very much for your review Clare.

5/5

Google

I have spoken to and dealt with the Durham branch now a number of times. Every time the team are more than helpful and give me their professional opinions in an excellent manner. Nicki, Dom, Annaleigh, Ian and Chera-lise are a fantastic team!

Katie · 17 June 2023

Agent replied · 16 June 2024

Thanks for taking the time to leave your review Katie. We are so pleased to hear that you continue to be delighted with the professional approach and service from our Durham branch. Best wishes from us all at Your Move.

5/5

Google

Mandy was extremely helpful with my recent purchase as well as professional and polite. I would highly recommend.

Benjamin · 18 June 2019

Agent replied · 16 June 2024

Thank you for the review, Benjamin. We are glad that we could help you to purchase the property you were looking for. We hope you decide to deal with Your Move Chris Stonock again in the near future. Best wishes from all of the team!

5/5

Google

Sharon was a great help in securing a new property. I couldn’t recommend her enough

Phil · 17 June 2020

Agent replied · 16 June 2024

Thank you Phil

5/5

Google

Great service. Darren was brilliant but I have to say all of the staff were very helpful.

Carole · 18 June 2019

Agent replied · 16 June 2024

Hi Carole and thank you for the great review. I will be sure to pass on your praise to Darren and the staff at Durham. We hope that you choose Your Move again in the future! All the best from the Your Move Chris Stonock team

5/5

Google

I have engaged in multiple conversations with the Durham branch, mostly with a fantastic woman called annaleigh, and can say I was presented with amazing communication, professional mannerisms and a desire to help me with anything I needed! An amazing team

Brandon · 17 June 2023

Agent replied · 16 June 2024

Thank you Brandon for the review. We are delighted to hear you have received excellent service from Annaleigh in our Durham branch.

5/5

Google

Many thanks to Sharon at Your Move for all your help best estate agents in Durham

Carlo · 18 June 2019

Agent replied · 16 June 2024

Hi Carlo and thanks for your kind words. We are so pleased by your feedback and hope that you choose Your Move again in the future. Thanks again and all the best from the Your Move Chris Stonock team

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