Trusted Agent profile · Durham

YOUR MOVE Durham reviews

4.9

★★★★★ Excellent

235 reviews across 1 platform

89, Elvet Bridge, Durham, DH1 3AG

Part of Your Move Chris Stonock, see every office.

YOUR MOVE's office in Durham, at 89, is rated 4.9 out of 5 across 235 reviews on 1 platform, including 235 Google reviews rated 4.9. See how it compares with other estate agents in Durham.

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4.9 / 5

235

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Durham office, from every platform, shown as written. First names only.

5/5

Google

Huge thanks to, Nicky, Annaleigh, Ian and Joanne from RightMove in Durham for all of your help with our recent sale. A big plus from this company is that all queries are answered immediately - they have kind and courteous staff and offer an efficient and professional service. ⭐️⭐️⭐️⭐️⭐️

Julie · 24 July 2024

Agent replied · 23 August 2024

Thank you Julie for your kind review and we are really happy to hear that you have been happy with the service from Nicky and the team at Durham. We really do appreciate it. 😀 …

5/5

Google

Service from Dominic has been superb. Regular updates and catch ups. Friendly and professional throughout. Would highly recommend

Kim · 17 June 2023

Agent replied · 16 June 2024

Thanks for taking the time to leave your review Kim. We are so pleased to hear Dominic has provided such great service for you in the Durham branch. Best wishes from us all at Your Move.

5/5

Google

Every aspect of the service I received was excellent, from my initial contact with the branch, through the process of getting my house ready to market with Ian Taylor right through to viewings and dealing with offers. I must give special thanks to the branch director Nicola Hall and Annaleigh for their attention to detail.

David · 17 February 2024

Agent replied · 16 June 2024

Thank you so much for the lovely review David. We are delighted to hear you have had such excellent service from our Durham team. Best of luck for the future 😄 …

5/5

Google

Service second to none! I had trouble selling my property through two local estate agents but when i went to Your Move they managed to sell it within days! 11/10, would definitely recommend. I dealt with Mandy.

Michael · 17 June 2020

Agent replied · 16 June 2024

Fabulous thank you for your feedback Mr Turner!

5/5

Google

The team at Your Move are second to none. They have went above and beyond to find me a suitable tenant in a short space of time, from viewings to tenancy renewals, everything has been covered, a seamless process from start to finish. Will be using this company again in the future for any of my property needs! Thankyou for everything.

Amie · 21 March 2025

5/5

Google

I recently sold my house with Your Move Durham. It was the second time I sell with them, and they were very efficient, clear, professional, helpful, polite and especially friendly. They sold my house in a short period of time and have communicated superbly every step of the way. From valuation through to sales chasing, Ian, Nicky, Sam and Chera-Lise from Durham branch, and Sue from Sales Support, have offered an exceptional level of communication and service throughout. The effort and time they have put during the process was outstanding, and at all stages, they have done their utmost to give an insightful advice and constant update. My overall experience with them was superlative. I would highly recommend ‘Your Move’ to anyone requiring an estate agent in Durham and the Northeast. Thank you ever so much !

Dr · 17 June 2021

Agent replied · 16 June 2024

Hi Hadi and thank you for your kind words and great 5 star review! We are so pleased that we could have given you the exceptional service that you deserve and we hope that you choose Your Move again! Thanks again and all the best for the future from the Your Move Chris Stonock team

5/5

Google

Always a pleasure going into the Durham branch. Mandy was excellent help to us when we were asking for some advice on properties. I will go back to this branch again! Keep up the good work.

Siobhan · 17 June 2020

Agent replied · 16 June 2024

Thank you Siobhan

5/5

Google

I have used Chera-Lise at Yourmove for some time now and I am extremely happy with the Lettings service she provides. She is always very pleasant, efficient and very effective, using her expertise and judgement to obtain excellent tenants. I particularly like the fact that she keeps me informed and always takes and returns my calls. I can’t see myself using anyone else.

Phoebe · 17 June 2023

Agent replied · 16 June 2024

Thank you Phoebe for your review. We are so pleased to hear you continue to be delighted with the lettings service provided by Chera Lise. Best wishes from us all at Your Move.

5/5

Google

Service second to none! I had trouble selling my property through two local estate agents but when i went to Your Move they managed to sell it within days! 11/10, would definitely recommend. I dealt with Mandy.

Mike · 26 December 2019

Agent replied · 24 December 2024

Fabulous thank you for your feedback Mr Turner!

5/5

Google

I paid a visit to Your Move Durham today. The advice I received from Mandy,Daren and Zoe was helpful and informative all without being pushy. If you are thinking of selling pay them a visit you won't be disappointed.

Joan · 18 June 2018

Agent replied · 16 June 2024

Hi Joan, many thanks for your review. If we can help further please don't hesitate to get in touch.

5/5

Google

Can’t fault a thing that your move Durham have done to help us in buying our first home. Nothing has been too much, Chloe has answered any questions we had and been more than helpful with anything we needed. Will be recommending them to everyone! Thank you

Beth · 26 May 2024

Agent replied · 16 June 2024

Thank you for your lovely review Beth. We are delighted to hear you have had such great service from Chloe and the team at Durham., it is much appreciated. 😀 …

5/5

Google

Nicky & her friendly team were very professional in the way they handled the letting of my home. From my first contact with Chera-lise, the arrangement of viewings by Annaleigh & Dominic & the overall management of the process by Nicky I felt supported & this led to a very positive experience & outcome.

Stephen · 19 December 2023

Agent replied · 16 June 2024

Thank you so much Stephen for your lovely review for the team at Durham. We are so pleased that you have been happy with the service that Nicky, Chera-lise, Annaleigh & Dominic provided you with. Best of luck with your tenants and we look forward to helping you in the future. 😄 …

5/5

Google

Absolutely brilliant service! Ian is very professional but also very personable!!! Definitely recommend.

Moira · 17 June 2023

Agent replied · 16 June 2024

We are so delighted to hear you were pleased with the service Ian provided. Thank you for taking the time to leave a review. Best wishes from us all at Your Move.

5/5

Google

This is how a successful estate agent should operate! - regular communication at every stage of the sale process and professional staff to assist along the way- special thanks to Dominic in branch and Sue in the sales progression team- highly recommended!

I · 21 August 2023

5/5

Google

Your Move Durham have marketed and sold a property for me and have been very helpful and efficient throughout. They kept me informed about viewings and offers and the property sold very quickly. The sales team of Annaleigh, Ian, Nikki, Dominic and Chera-lise work well together to make selling as stress free as possible Thank you for your invaluable assistance.

Christine · 17 June 2023

Agent replied · 16 June 2024

Thanks so much for leaving a review of your experience. We are delighted that you felt well supported throughout the whole process. Wishing you all the best from everyone at Your Move

5/5

Google

Great experience with Your Move (Chris Stonock) team! I have been guided by 'Joanne' through out my application process. She is very professional, helpful and made the contract process easy & smooth. Highly recommend it!

Omar · 2 November 2024

Agent replied · 9 November 2024

Thank you Omar for your Kind review. We are delighted to hear that you have had such professional service from Joanne. Best of luck in your New Home 🏠 …

5/5

Google

I sold my property through Your Move, I found the service really good from start to finish with a lot of viewings arranged and sold reasonably quickly for the asking price of the property. Angela from progression team kept me updated throughout and I found her very helpful when any issues arose

Deborah · 11 May 2025

5/5

Google

A big thank you to Mandy Dixon at your Durham branch for finding a rental property for our very large family in our desired location. Excellent customer service all round, would definitely recommend.

Shirley · 18 June 2019

Agent replied · 16 June 2024

Congratulations on your new home Shirley and thank you for your review. Very best wishes from all at Your Move.

5/5

Google

We've just received a superb service from the team at Your Move in Durham. We purchased a repossession which had a lot of time pressures involved. Mandy, the manager and the rest of the team worked tirelessly to keep us and all the parties informed. They responded really well, promptly and efficiently, to requests for assistance, or just to move things along. This could not have been a better service. We would definitely recommend Your Move in Durham and go to them in the future for both buying and selling.

Anita · 18 June 2019

Agent replied · 16 June 2024

Thank you

5/5

Google

Great service from Your Move. Many thanks to Phil who has been a great help arranging our viewings.

C · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave a review for us

5/5

Google

Extremely happy with the standard of service from Your Move Chris Stonock. All the team, Ian, Nicky, Dominic, Annaleigh and Chera-lise, worked efficiently together to provide a personalised experience; from the first contact I felt valued, they took time to understand my needs, I was kept informed throughout and the photos were fantastic. Thank you.

Alex · 17 June 2023

Agent replied · 16 June 2024

Hello Alex, thank you so much for your review. We are delighted to hear how pleased you are with the service from the team. All the best from everyone at Your Move

5/5

Google

Just wanted to share some positive feedback on the Durham Branch, each and every staff member who picks up the phone are honest and caring. They go the extra mile and absolutely keep you updated on the ongoing situation with buying/selling. They are all massively professionally, we are incredibly grateful for all their help.

Rachel · 17 June 2023

Agent replied · 16 June 2024

Thanks so much for leaving a review of your experience Rachel. We are delighted that you felt well supported throughout the whole process. From everyone at Your Move we wish you all the best.

1/5

Google

Don't bother going with these. They are happy to let my landlady Rob me after she informed the council that I moved out when I didn't which messed my benefits claim up they are also happy to represent her even after I informed them that me and my kids were going without heating because I couldn't afford to use them with them being electric

Shireene · 17 June 2022

Agent replied · 16 June 2024

Hello Shireene, if you would like to register a formal complaint you can find all the details on how to do so on our website www.your-move.co.uk

5/5

Google

I was delighted with the service that Your Move Durham gave me when I sold my home. Nicky, Annaleigh and the whole team were excellent. Would highly recommend them.

Maria · 3 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind review Maria. We are delighted that you have had such excellent service from the team at Durham. Wishing you the best of luck for the future.

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