Trusted Agent profile · Durham
Verified
★★★★★
883 reviews across 3 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 883 reviews on three platforms, including 666 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleSuch a pleasure dealing with Ann Stobbart at JW Wood - always quick to call back and very helpful throughout the process.
We are very pleased that Ann was able to provide you with a 5 star service and we are all very grateful for the review.
1/5
GoogleThe most disinterested, unhelpful estate agents I've ever come across. Appreciate they work for the vendor but I would expect them to actually TRY and sell the property. Terrible customer service.
Good morning Mr Smith, I am sorry to read that you have not been happy with the service JW Wood have … More
5/5
Googleit was the 1st time selling a property, but Ann advised and helped me from start to finish. Excellent service.
Selling can be a stressful time so its great to hear you have received excellent service from Ann during the process
5/5
GoogleI am purchasing a flat via JW Wood and I have found Ashley Barnes to be extremely efficient and helpful.
On behalf of Ashley and the team many thanks for taking the time to leave a review - much appreciated!
5/5
GoogleVery professional service and kept informed at all times by Ashley Barnes
Dear Valerie - your 5* review is most welcome along with your comment about Ashley. Many thanks
5/5
GoogleHighly recommend. All queries dealt with quickly and professional. Good honest service.
Dear Lisa, many thanks for your 5* review it is much appreciated
5/5
GoogleAbsolutely fantastic at there job everyone who help me ,very polite
Dear Melanie, it’s great to see you have received fantastic service from our sales team. We will continue to monitor the sale through to completion
5/5
GoogleFirst time dealing with J w wood and they have been very friendly and helpful , thank you
Dear Paul, thanks you for taking the time to provide a review. It is much appreciated
5/5
GoogleProfessional, great communication and a personal service. Would highly recommend.
Dear Kate, communication is a key part of our business and its great to see you also received personal service from us
5/5
GoogleCannot fault, realistic valuation which achieved a quick sale and followed though to ensure a relatively completion.
Sounds like a great success story. Many thanks for leaving the review and we have passed back to our Durham team who we know will be delighted to hear that you are happy with their service.
5/5
GoogleVery good service from JW Wood, which has been managing most of the properties we have been interested in. Good and efficient work from Ann, Elaine and Liam, who helped us eventually secure the property on which we made an offer.
5/5
GoogleWonderful experience with this company, easy and straight forward
Dear Andrew, its really encouraging to hear you have had a wonderful experience with our Durham sales team. The transaction will now be handled by our after sales team through to completion. Many thanks for your 5* review
5/5
GoogleI have been very happy with the speed and efficiency of JW Wood, with the help of Kate who has been a great help, in which I'm extremely grateful.
5/5
GoogleEasily contactable, professional, very engaged throughout process. Happy with solicitors they engaged on our behalf, too.
Dear Angelo, many thanks for your review. Our aftersales team will now assist in seeing the sale through to exchange and completion.
5/5
GoogleBrilliant service really friendly and reliable highly recommended
Dear Craig, thank you for your 5* review. I’m delighted that you have received brilliant service
5/5
GoogleQuick and efficient very good service so far
Dear Paula, many thanks for your 5* review. The transaction will continue to be monitored through to completion. I’m delighted you have been happy with our service so far.
5/5
YellLandlord letting
Very clear and great service provided.
5/5
GoogleElaine Anderson at JW Wood has been very helpful and has provided a professional service.
On behalf of Elaine thank you for the 5 star review.
5/5
GoogleFrom the first phone call to the Durham branch I was given 1st class service from valuation to sale I was provided with up dates for the short time it was marketed by the office (The house sold within four weeks ) I found then very …
5/5
GoogleExcellent service Ann thank you for professionalism
Dear Sue. Many thanks for your review. Ann has many years experience and prides herself on delivering excellent service
5/5
GoogleVery helpful and friendly at every stage.
Dear Michael, many thanks for your 5* review, your comments are welcome. The transaction will now be transferred to our after sales team who will deal with it through to completion
4/5
GoogleExcellent service throughout. Staff kept us well informed and were invariably helpful and pleasant.
Hi Joan, thanks for taking the time to leave a review. Communication is a key area which we focus on and our staff are encouraged to go above and beyond our customer expectations.
5/5
GoogleAnn great to deal with, quick with all questions and answers very professional
Dear Mark, we are delighted to hear we were responsive and professional to all your queries
1/5
GoogleIncompetent through and through. Exceptionally rude staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.
Send JW Wood Durham (Lettings) a message.
