Trusted Agent profile · Durham
Verified
★★★★★
883 reviews across 3 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 883 reviews on three platforms, including 666 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleI was very impressed with their service, they kept me informed every step of the way.
Dear Charmaine, I’m delighted you have been very impressed with the service you have received and many thanks for taking the time to provide a 5* review. The transaction will now be handles by our after sales team through to completion
1/5
GoogleThe worst Estate Agents in Durham, they are lazy and they never communicate with their tenants
At JW Wood we pride ourselves on delivering a high level of service as can be seen from many excellent genuine reviews. I’m sure you can therefore understand both my surprise and disappointment to receive such comments in your review. It is … More
5/5
GoogleThe agency staffs are very friendly and supportive. I would recommend buyers to use their service.
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleGreat service from start to finish highly recommend, nothing you ask is ever a problem.
Dear Alex, many thanks for providing a 5* review. I’m delighted you have received great service and that you would recommend J W Wood
5/5
GoogleThank you very much for Gill. She is very professional and nice. It's a really smooth after-sale to completion day period. She is always quick to follow up and very helpful throughout the process!
Thank you for your review. Ann and her colleagues appreciate your kind comments. We hope all goes well and you will soon enjoy living in your new home. Stay safe.
5/5
GoogleFabulous communication and a speedy sale - thank you! I would highly recommend JWW.
Dear Stu Homes, many thanks for your 5* review. Your comments are appreciated
1/5
GoogleThe most backstabbing, shady and rude estate agents in the entire county of Durham.
Dear Dylan Owen, at J W Wood we pride ourselves on delivering a high level of service as can be seen from many excellent genuine reviews. I’m sure you can therefore understand both my surprise and disappointment to receive such comments … More
5/5
GoogleExcellent service from JW Wood whilst buying my property. Louise MacDonald was very helpful & kept me up to date at every stage. The whole process has been smooth from start to finish.
Thank you Fiona for your review. Louise and her colleagues appreciate it when a client takes the time to contact us with kind comments. Many thanks and stay safe.
5/5
GoogleIt has been a pleasure to work with JW Wood over the past 4 months in relation to our property sale. From start to finish they have been excellent across the board. …
Selling a home is certainly not an overnight job and it takes time, effort and teamwork. All of our team are very pleased that you were happy with our service.
5/5
GoogleThe service provided by the JW Wood team was excellent, in particular without the help provided by the After Sales Manager, Gillian Anderson I do not think we would have completed. Thank you.
Dear Karen after sales is a very important and integral part of our business. So many people think our job is done when a sale is agreed but as you’ve experienced this is not the case. Delighted we delivered an excellent service for you.
5/5
GoogleFriendly professional staff, answered all our queries promptly. My property sold very quickly.
Dear Ed - many thanks indeed for providing a 5* review. Your comments are much appreciated
5/5
GoogleFriendly and professional throughout. Kept me informed about progress. Would recommend without hesitation
Dear Don, thank you for taking the time to provide a 5* review. I’m delighted you were happy with the service provided and that you would recommend us.
5/5
GoogleExcellent service and great comms always keep me up to date. Highly recommended!!
Dear Paul, many thanks for your 5* review, your comments are much appreciated
5/5
GoogleHave been very impressed by the staff at J W Wood and their efforts to sell our property; helpful, courteous and very responsive throughout, a pleasure to deal with. Would highly recommend.
Thank you for your review, we are delighted that our team in Durham have impressed you . They try to offer a quality service and it is very encouraging when a client takes the trouble to write a good review. We thank you in advance for any recommendation and in the meanwhile please stay safe.
5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
5/5
GoogleExcellent service from the whole team. We were informed of any updates and any questions we had were dealt with promptly. Wouldn't hesitate to recommend to anyone.
5/5
GoogleKeep very well informed and everything was handled very professionally. Thank you
Dear Jade, many thanks for providing a 5* review. Your comments are very much appreciated
5/5
GoogleGreat service from the start. Excellent communication throughout the process and very helpful. We are selling and buying with them and have been really pleased with every aspect of their service.
Hello Michael. Thank you for your review. We have a very experienced team in Durham who care about the quality of service and it is very encouraging when a client takes the time to write. We hope your move goes well and you are happy in your new home and please stay safe. Once again many thanks.
5/5
GoogleVery pleased with JW Wood team, both Jonathan and Ann have been a pleasure to deal with and most helpful in the process of selling our property. Adrian and Karen Parnaby
Hello Adrian, thank you for your review and we are delighted that Jonathan and Ann have helped you in your recent sale. They are both highly experienced and committed estate agents but it is very encouraging when a client takes the trouble to write. Once again many thanks and stay safe.
5/5
GoogleWe have been using JW Wood now for a number of years and as a busy investor JW Wood certainly take the stress out of the whole sales process . …
Claire thank you for your review. We appreciate your continuing support and Helen and her colleagues will be encouraged by your kind comments. We love it when clients come back to us. Many thanks and stay safe.
5/5
GoogleMatthew Hill at JWWood in County Durham has delivered first class service - a breath of fresh air. Worked hard on my behalf and kept me updated with all necessary …
We are delighted you had a great experience with our Durham team, we know they will love reading your comments.
5/5
GoogleAmazing team at JW Wood. So helpful with their knowledge when it came to purchasing our first home. Always keep us up to date to regular contact - cannot fault them
Hi Holly, thank you for taking the time to leave a great review which our staff will have great pleasure in reading.
5/5
GoogleDuring very difficult times we received nothing but helpful advice and service. Absolutely brilliant- especially Ann Stobbart. Thank you!
5/5
GoogleAnn Stobbart has been extremely helpful throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.
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