Trusted Agent profile · Durham
Verified
★★★★★
883 reviews across 3 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 883 reviews on three platforms, including 666 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleOur total experience with the team at JWWoods has been very professional and the staff are extremely friendly and efficient. They successfully sold our house(subject to contract) within 4 weeks of putting it onto the market. …
Dear Christopher, thanks for your excellent review. Our after sales team will now manage the sale through to completion
5/5
GoogleThe team at JW Wood is great and have helped me through my house search during the last year. I finally had an offer on a house accepted and I am really looking forward to completing! …
Dear S J, many thanks indeed for your kind words regarding the excellent service you have received from our Durham sales team. We hope you are happy in your new home
5/5
GoogleSuch a nice viewing with the women she was so friendly and very helpful.. also my new purchase is smooth and relaxed with Ann :)
Thanks for the 5* review, we’re very grateful.
5/5
GoogleVIEWING AND OFFER WITHIN 3 DAYS. From the initial valuation through to ‘sold subject to contract, the whole process was very professional, efficient, friendly and speedy. Everyone, I.e. Elaine, Geoff, and Jonathan. Would definitely recommend them.
Dear Karen, great to hear you have received excellent service from our Durham team and thanks for taking the time to provide a 5* review. Your kind comments are very much appreciated. The sale will now be monitored through to completion by our after sales department.
5/5
GoogleAll the staff at Woods have been extremely helpful and friendly and Ann has gone above and beyond to help me and make the house buying process as easy as possible. Thanks to all at Woods!
Dear Rosa, many thanks for taking the time to provide an excellent 5* review. Ann is an experienced member of our sales team and will be greatly encouraged by your comments. The transaction will now be handled by our after sales team through to completion
4/5
GoogleThe team is lovely and very prompt at getting things done. I had all my questions answered and doubts cleared in a timely manner.
Dear Cinderella S, it’s great to hear our sales team performed to your expectations. Many thanks for taking the time to write a review.
5/5
GoogleRecently sold a house through JW Wood. Although the sale took a long time - all through external problems - the advice and support I received was crucial towards the eventual successful sale. They managed the situation very well, and I was …
Hello John, we are pleased to hear that our team in Durham were able to help you achieve a sale. Ann is one of our most senior and experienced negotiators bringing a vast knowledge to the sales process. She and her colleagues will be encouraged by your kind comments Once again many thanks and stay safe.
5/5
GoogleHave used this estate agent ( Durham branch) over the years for selling & purchasing. They have always been professional, helpful & do everything in a timely manner. Most importantly, they give you regular updates. A big thanks goes to Ann & Jonathon.
Many thank for the review and we always welcome customers back and it's lovely to be able to help again.
5/5
GoogleAshley Barnes from JW Wood has been very professional, responsive and quick to negotiate a purchase, she has kindly sent me all the required information to proceed with my solicitor. I would definitely recommend them.
Dear Sharon - many thanks for your 5* review. Ashley will be encouraged by your kind comments
5/5
GoogleExcellent communication. All documentation processed quickly
Dear Sian, thanks for taking the time to provide your 5* review, it is appreciated
5/5
GoogleI can’t praise Gill Anderson enough. She was extremely helpful and professional throughout the whole process of buying a house. She responded to my emails no matter what day or time it was and put me at ease. Thank you so much
Hello Sophie, thank you for your review. Our sales co ordination team provides a vital service to our clients during the difficult period between an offer being accepted and exchange of contracts. Gill is a vital member of that team with … More
5/5
GoogleWe sold out house through JW Wood having been on the market with another agent with no success. Once the house with with JW Wood the difference was night and day, regular updates, honest communication, massive increase in the number of …
What a fabulous review thank you! We are delighted that our whole Durham team were able to contribute and get you the right result.
5/5
GoogleIt has been has been a pleasure to work with everyone at JW Wood in Durham City. The whole team is well co-ordinated, efficient, pro-active and well organised. They have also been kind and understanding, gently reminding me when action was …
Hello Margaret, thank you for your kind comments. We have a great team at Durham and we know they enjoyed working with you to achieve a sale and it is very encouraging when a client gives us feedback. Once again, many thanks and stay safe.
5/5
GoogleGillian at J.W wood was absolutely amazing. She was approachable at all times. It’s was always reassuring to know you had some so knowledgeable at the end of the phone. She gave us regular updates and always responded in the timeframe …
Rebecca, thank you for your review. Buying is a complex business these days so we are delighted that Gill was able to assist to make it as painless as possible. We appreciate your kind remarks and please stay safe.
5/5
GoogleBrilliant from start to finish! Can't recommend enough - 110%. The whole J W Woods team were outstanding in the recent sale of my property. From Adrian who came to do the valuation, to Chloe and the sales team at the …
Kay, thank you for your review and your full and detailed comments. Our team in Chester le street appreciates the trouble you have taken and are greatly encouraged by your remarks. Once again many thanks and stay save.
5/5
GoogleThe initial response from J W Wood was very swift and professional, and they marketed our property really well - achieving a sale in under a fortnight. Helen and the selling team then handed our transaction over to Gill Anderson, who …
Thank you for such a wonderful review and we are very pleased that you were impressed with both our responsiveness and service. Keep safe.
5/5
GoogleFrom beginning to end Woods staff were extremely professional, and helpful. I would highly recommend them to anyone considering house sale, and given the market conditions currently it was a smooth process. Thank you.
Dear Derek, many thanks for your excellent 5* review, your kind comments are very much appreciated
5/5
GoogleRecently used JW Woods Estate Agents in Durham to sell my property. Their service was absolutely first class. Kate Strange looked after my sale and I couldn't have asked for a better service …
Dear Alan - many thanks for a great 5* review. Kate only joined us in February but she us doing a great job
5/5
GoogleHelen at JW Wood provided excellent service. I am moving on following 35 years in my present home and was nervous about the whole process of selling. Helen guided me through what to expect, organised viewings efficiently and followed up …
Kate, many thanks for your review. Helen and her colleagues are encouraged by your kind comments. We hope your sale proceeds to completion. Many thanks and keep safe.
5/5
GoogleJW Wood have acted for us on the sales and rental side for 8 years. They have always provided good advice and been diligent and accurate in their execution. I have no hesitation in recommending them a professional and good value.
Thank you for a great review. 8 years is a long time and its always a pleasure to work with you again.
5/5
GoogleJW Wood we’re extremely helpful and responsive in helping us with finding our first home. We dealt a lot with Ashley Barnes who was always really friendly, professional and made us feel instantly at ease when progressing with our house …
Dear Tom, buying your first home is an exciting if not daunting time. It’s great to see you have received excellent service from Ashley. The sale is now in the hands of our after sales team who will equally look after you. Take care.
5/5
GoogleExcellent service, friendly and informative from day one. We would always recommend jwwoods to anyone who is thinking about buying or selling property as we have just done both with ease and very little stress. Thank you all so very much.
It was a pleasure to work with you Dawn and thank you so much for the great review.
5/5
GoogleExcellent service for the sale of my property through their Durham office. Very efficient, communication was great throughout the process and they also provided lots of useful advice. I'd highly recommend JW Wood.
Dear Henry, delighted to see that as a returning client you have received a 5* service from our Durham sales team
5/5
GoogleJonathan and Ann managed the entire transaction from end-to-end on the recent sale of our home. The initial interface, photographs and associated literature were excellent. The professionalism, politeness and communication from both …
Dear Christopher, many thanks for providing an excellent 5* review. Your comments are very much appreciated. Our after sales team will now assist in the sale through to completion
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.
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