Trusted Agent profile · Durham
Verified
★★★★★
883 reviews across 3 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 883 reviews on three platforms, including 666 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleThanks to all at J W Woods Durham for an excellent service in helping us to sell our house and my father's flat. All the staff in sales and after sales have been excellent throughout the whole process, from first enquiry right through to …
Dear Julie, it’s great to hear you have received excellent service in the sale of the two properties. We hope both you and your father will be happy in your new homes
5/5
GoogleVery helpful, easy to talk to , would recommend to anyone buying or selling a property
Dear Nick, many thanks for providing a 5* review, your comments are much appreciated and I’m delighted that you will recommend us
5/5
GoogleEverything has run smoothly since day one of arranging the sale of our property through J.W.Woods
Dear Brian, I’m delighted that everything has gone smoothly with the sale. Your comments are much appreciated and thanks for taking the time to write your review
5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
Short and concise. Thank you for the review.
5/5
TrustpilotVery helpful
Really helpful from the point of contact Very responsive to questions and queries
We are very grateful for your 5 star review. We are pleased you were happy with our service.
5/5
GoogleI have used JW Wood for numerous property transactions over many years and have always enjoyed the experience. The professionalism and efficiency of all the team is exemplary, led from the front by Ann Stobbart. I never have any hesitation in recommending JW Wood to any of my family, friends and colleagues.
We love that you are both happy to use us again and again but also confident enough to recommend us to others. We really appreciate the positive review thank you.
5/5
GoogleJW Wood handled the marketing and sale of my late mother’s flat and throughout the process were helpful and professional.Special thanks go to Gill Anderson who kept us up to date with regular phone calls and was always on hand to help,she was really professional and friendly.I would certainly recommend JW Wood.
Your recommendation is highly appreciated thank you and we are very pleased you were happy with our support during the sale of your mothers flat.
5/5
GoogleFantastic service from start to finish with Woods and in particular with Tracey (chester le street office) when the house was up for sale, then with Amanda (durham office) after it sold. I was kept up to date weekly with the progress and …
Thanks for your comments Ash. Both Tracy and Amanda were really pleased to help you through the process. Good luck in your brand new home!
5/5
GoogleBrilliant service from JW Wood and I could not fault them. Amanda Killops dealt with me from start to finish and she was always very pleasant and approachable. I have never sold a property before and she was always there to answer any …
Dear Carol, many thanks for taking the time to provide a 5* review. Aftersales is an important part of our business and Amanda plays a key role in that department. She will be most encouraged by your kind words
5/5
GoogleI have had a great experience with Ann from JW Wood, she understood my positioning, timelines, flexibility for me as the buyer to which I believe helped secured the property. She has been very transparent with communication and updated me throughout. Great efficient service.
Dear Ross, many thanks for providing an excellent 5* review. Your comments are much appreciated. Ann is an experienced member of our Durham sales team and does take pride in providing excellent levels of service. The transaction will now be handled by our after sales team through to completion
5/5
GoogleHad a great experience selling our house through JW Woods. Interior pictures were of high quality and showed the fixtures and period features of the house at their best. They found a buyer quickly and the the whole process was handled smoothly from beginning to end achieving a good sale price
Our valuers take great pride in presenting our clients properties and to have this recognised is really fantastic and a great testimonial to the extra care and attention our team take. Thank you very much for taking the time to leave a review - much appreciated.
5/5
GoogleAnn Stobbart of JW Wood Durham Office offers me a superb and professional guidance throughout. I am lucky to be guided by her to purchase my favorite house so soon. Patient and efficient! This is particularly useful for someone new to the country and the conveyancing process like myself. Highly recommended!
It sounds like you have found a great property and we hope you will be very happy there. Many thanks for the review.
5/5
GoogleWhat an amazing sales team, Helen, Ann and Elaine are so professional and knowledgeable. Helen has a wealth of experience which shines through and her support and guidance at each stage has been invaluable. Rarely do you encounter such an expert service, their dedication and efficiency has been outstanding, thank you!
Helen is one of our more experienced property consultants but she still enjoys positive feedback like this as she did when she started. Many thanks for the time and effort taking to leave a kind review.
5/5
GoogleI highly recommend the team at JW Wood after successfully finding our new property. All my calls and enquiries were dealt with swiftly, in detail and great care was taken to ensure that viewings could take place and on time which was …
Dear Zoe - it is encouraging that you have had excellent service from our Durham sales team in particular Ann. Our after sales team will now take over and progress the sale to a satisfactory completion
5/5
GoogleI can strongly recommend J W Wood who have provided an excellent service throughout the sale of our house. As we have been away from the property during the process it was particularly important to select an agency who could manage things …
Dear Jackie, many thanks for such a fantastic review. We often hear the words “all estate agents are the same” but your kind comments and experience show otherwise. Your words are extremely refreshing
5/5
GoogleJ W Wood Estate Agents Durham - have a great team, from my initial encounters with Geoff and Jonathan, through to the sale being handled by Ann and Liam. The team are highly experienced, very organised and provide you with honest answers …
Dear David, many thanks for providing an excellent review, your kind comments are much appreciated. As a client who experienced trying to sell through another agent and then transferring to J W Wood you are well placed to comment that all agents are not the same.
5/5
GoogleKate S was very helpful with our sale offer and was keen to aid in any way possible. She arranged multiple viewings for us before and after the offer was accepted.
Dear Shaz, many thanks for your 5* review and kind comments. Kate is doing an excellent job and it’s great that you have recognised this. The transaction will now be handled by our after sales team through to completion
1/5
GoogleWe bought our first home via JW Wood. The whole experience left a lot to be desired. We viewed the house initially, they had booked back to back appointments and …
Dear C, at J W Wood we pride ourselves on delivering a high level of service as can be seen from many excellent genuine reviews. I’m sure you can therefore understand both my surprise and disappointment to receive such comments in your … More
5/5
GoogleFantastic service at all times: before, throughout & after I purchased the property. They really have been fantastic in helping us move into our perfect forever home! I would highly recommend!
Thank-you for your 5* review, its very much appreciated.
1/5
GoogleVery competent handling of affairs by Douglas Tarn (since left). Letting Manager Ashley Mitchell - no comment
5/5
GoogleJ W Wood have given an excellent service at what is for many a difficult and challenging time. All staff were helpful and efficient but I would like to mention Jonathan and Amanda in particular for their professionalism and helpfulness in …
Dear Sheila- thank you so much for taking the time to send an excellent review. Ann and Jonathan are both very experienced members of our Durham team and will be extremely encouraged by your kind comments
5/5
GoogleFrom our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.
Dear Kathryn, many thanks for your 5* review and kind comments. Sound professional advise is essential when we have a situation where we receive multiple offers. We have a very experienced team so I’m delighted to hear you have had excellent service
5/5
GoogleCan’t thank the Team at JWWoods enough from Liam to Anne they have been patient and professional throughout this new experience myself and my brother have had to deal with because of a bereavement within our family. We have been kept …
Dear David, its great to hear you have had excellent service form our sales team especially at such a difficult time. We will now continue to monitor progress with solicitors until completion
5/5
GoogleThe valuer arrived on time and he had already prepared a comprehensive dossier on the housing market in our locality. We discussed the proposed sale in a friendly and open manner and came to a valuation which was both realistic and …
Dear Graham, wow this is a fantastic really detailed 5* review. I am extremely grateful for your kind comments and of course delighted you have received excellent service from our Durham sales team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.
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