Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA huge thank you all at JW Wood
A huge thank you all at JW Wood, Durham for selling my house. I definitely recommend JW Woods as an Estate Agent for selling property. They kept me informed and up to date at every stage. Thanks so much for all your help!
Tracy · 19 August 2024
Agent replied · 24 August 2024
Thank you so much for your kind words and for recommending JW Wood! We're delighted to hear that you had a positive experience with our team in Durham. Keeping our clients informed and up to date at every stage is a top priority for us, and we're glad to know we could assist you effectively throughout the selling process.
If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Thanks again for choosing JW Wood!
★★★★★ 5/5
GoogleFabulous team. They provided me with an outstandingly brilliant service. From meeting with Jonathan to value the house and give a realistic view of the current market the whole process to sell took 6 days to accept offers and get …
E · 16 September 2024
Agent replied · 28 August 2024
Dear E Sheldon - Thompson
I too will use the word WOW for providing such a wonderful review and for your … More
★★★★★ 5/5
GoogleI couldn’t recommend enough, the team more at JW Wood. From valuation to the sale of my property they have been extremely professional, accommodating and friendly. Having bought and sold with them in the past, I have only had fantastic experiences.
Patrick · 16 September 2024
Agent replied · 28 August 2024
Dear Patrick, thank you so much for providing an excellent 5* review and for your kind comments. Repeat business is very important to us and I am delighted to see we have once again provided excellent service for you
★★★★★ 5/5
GoogleFantastic experience dealing with JW Wood. My contacts Sarah and Vicky have been very swift, polite, accommodating and above all professional in dealing with the sale of properties' that I am in the process of purchasing. Keep up the good …
Tina · 16 September 2024
Agent replied · 28 August 2024
Dear Tina, I am delighted that you have had a fantastic experience dealing with Sarah and Vicky. The transaction will now be handled by our after sales team through to completion.
★★★★★ 5/5
GoogleI would certainly use JW Wood Estate Agents again and would definitely recommend them to anyone, Ann Stobbart (Senior Property Consultant ) has made the whole process so simple and easy to follow, Always there to give advice and keep …
Andy · 16 September 2024
Agent replied · 28 August 2024
Thank you for your great review!
★★★★★ 5/5
TrustpilotGreat Experience
Fantastic experience with JW Wood as my letting agents so far! Great and prompt communication and Paul, Gill, Charlotte and the team are always friendly and professional. As a landlord, it's been a pleasure letting my properties with them. A*
~ André
André · 11 October 2023
★★★★★ 5/5
GoogleAnn and the team at JWW were helpful and professional
Natalie · 9 October 2023
Agent replied · 9 October 2026
Dear Natalie, many thanks for providing a 5* review, it is much appreciated
★★★★★ 5/5
GoogleThe staff at JW Woods were excellent. Very helpful and extremely knowledgeable. They made everything run smoothly and constantly updated me with sale progress.
I would heartily recommend them
Carol · 9 October 2021
Agent replied · 9 October 2026
Dear Carol, my sales team will be very encouraged by your kind comments on the service you have received. Knowledge and communication are a vital part of our business so I am delighted to hear we have delivered this for you
★★★★★ 4/5
YellNew rental property.
Good communication from Andrew, any problems were dealt with in a professional manner.
HelenG-838 · 11 June 2026
★★★★★ 5/5
GoogleExcellent communication and service throughout from Sarah and Jonathan. Thank you both.
Dwayne · 16 September 2025
Agent replied · 16 September 2026
Thank you for a great review.
★★★★★ 5/5
Googlefrom start to finish they have been spot on
thanks to jwwoods
Derek · 16 September 2025
Agent replied · 16 September 2026
Thank you Mr Cossey for taking the time to leave us a 5 star review.
★★★★★ 5/5
TrustpilotGreat service
Great service , Sarah Perrin . From Durham branch was great and made the whole process of letting my property stress free .
Consumer · 15 May 2025
Agent replied · 4 October 2026
Thank you for your wonderful feedback! We're so pleased to hear that Sarah Perrin from our Durham branch provided you with great service and made the process of letting your property stress-free.
★★★★★ 5/5
GoogleI highly recommend the team at JW Wood, especially Ann who has been professional, helpful and responsive throughout the sale process.
Judith · 9 October 2022
Agent replied · 9 October 2026
Dear Judith, many thanks for taking the time to provide a 5* review. Ann is a senior member of our Durham sales team and will be encouraged by your kind comments
★★★★★ 5/5
GoogleHighly recommend JW Woods. Initially during the valuation process appreciated the Market research booklet and also the discussion of strategy for selling the house. This helped and was more than what we got from other estate agents when we …
Michael · 16 September 2024
Agent replied · 28 August 2024
Dear Michael, many thanks for providing a 5* review, your kind comments are very much appreciated. It just goes to show that all estate agents are not the same and we go that extra mile to ensure a deliver a start to finish service. The transaction will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleJWWood have been excellent throughout the process of selling our current house and purchasing our new house with them. Ann and Julie in particular were both a pleasure to work with. Thank you to the excellent staff at JW Wood!
Roisin · 16 September 2024
Agent replied · 28 August 2024
Dear Roisin, many thanks for taking the time in providing an excellent 5* review. Your kind comments are much appreciated. The transaction will now be handled by our after sales team through to completion.
★★★★★ 5/5
GoogleVery friendly, prompt and professional service. Thank you Julie!
Daniel · 9 October 2023
Agent replied · 9 October 2026
Dear Daniel, many thanks for providing a 5* review. Julie has only recently joined our team and is doing a great job. The slae will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleCommunication with Ann has been excellent and because it's a long time since we sold a house she has been very patient in explaining the process. Thank you.
Dawn · 9 October 2021
Agent replied · 9 October 2026
Hello Dawn, thank you for your kind review. Ann is one of our longest serving negotiators with a wealth of experience but is always encouraged by a clients comments. We hope your sale goes through to completion and Ann and her colleagues … More
★★★★★ 4/5
GoogleGeoff provided realistic, accurate and attractive information about the house. JW Wood attracted suitable purchasers.
Helen kept us informed of visits to the house and feedback afterwards. …
Joyce · 9 October 2021
Agent replied · 28 August 2024
Many thanks for your review, Helen and Elaine appreciate your comments, stay safe.
★★★★★ 5/5
GoogleThe team at Durham were fantastic from the start. Organising and meeting potential buyers to keeping us informed by phone and email. I would highly recommend their services.
Marjorie · 9 October 2021
Agent replied · 28 August 2024
Marjorie, many thanks for your review. Our team in Durham appreciate your kind comments. We hope all goes well with your sale. Please keep safe.
★★★★★ 5/5
GoogleGood agency, great experience both with Jonathan who evaluated my current property and Julie who dealt with the house I'm buying.
Elena · 31 May 2025
Agent replied · 31 May 2026
Thank you so much for your kind words and positive review! We’re delighted to hear that you had a great experience with Jonathan and Julie.
★★★★★ 5/5
TrustpilotFrom our first contact with Sarah…
From our first contact with Sarah Graham, (who was really helpful from us first making enquiries to our offer being accepted) to our completion which was handled by Amanda Killops we were kept informed throughout.
Mags · 22 November 2024
Agent replied · 4 October 2026
Thanks for sharing a named review. Both Sarah and Amanda will be pleased to read your comments.
★★★★★ 5/5
GoogleChris came for the valuation visit. He was knowledgeable, friendly, helpful and efficient. He produced the sales information, including photographs and a video and arranged for the house to go on the market. Sarah from the Durham Office …
David · 16 September 2024
Agent replied · 16 September 2026
Dear David & Janet, wow what an amazing review, thank you so much, your comments are very much appreciated.
★★★★★ 5/5
TrustpilotA Positive Experience all the way.
Friendly,supportive staff all the way, Jenny in Durham was brilliant, contacting me regularly to keep me in the loop. A few twists and turns along the way from the buyer, which got me worried, but Jenny was calm and reassuring throughout, and we finally got over the line.
Paul · 11 February 2023
★★★★★ 5/5
TrustpilotSuper service
Great service from valuation to sale to agreed sale ...kept informed and very efficient
Paul · 5 August 2025
Agent replied · 11 May 2026
Thank you for your kind words! We're delighted to hear you found the service efficient and well-communicated from start to finish. Wishing you all the best.
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