Trusted Agent profile · Durham
Verified
★★★★★
883 reviews across 3 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 883 reviews on three platforms, including 666 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleAnn and the team were responsive and highly efficient in dealing with my enquiries, they maintained regular communication throughout and kept me updated at all stages, they demonstrated an in depth knowledge of the local housing market …
Dear Jonathan, many thanks indeed for providing a superb 5* review. Your comments are much appreciated
5/5
TrustpilotHandling my sale and purchase
Handling my sale and purchase, excellent service and Denise is very professional and responsive. Fingers crossed for a safe conveyance!
Many thanks for the 5 star review. Our Consett team will be delighted that you were happy with their service.
5/5
TrustpilotI’m so pleased with the service I…
I’m so pleased with the service I received. The team were professional, approachable, and always happy to answer my questions. They explained every step of the selling process in detail, making it smooth and stress-free.
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and stress-free experience. It was our pleasure to assist you every step of the way.
5/5
GoogleI simply can't fault the sales team at J W Wood. From the initial valuation visit though managing the publicity and viewings to negotiating the offer we eventually accepted they have been incredibly professional, very friendly and extremely …
Thank you for your wonderful review! We’re thrilled our team’s professionalism, friendliness, and hard work made a difference in selling your property. It’s been a pleasure supporting you through this journey, and while we’re excited for … More
5/5
GoogleKate Strange is absolutely amazing! Being a first time buyer I was really nervous and didn't know what to expect. Kate has made this whole process stress free and smooth. Constant updates and genuinely lovely woman. Thank you so much Kate a really do appreciate everything you have done!
Dear Dena, many thanks for you excellent review and kind words. Kate has only been with us since February but is doing some excellent work which is backed up by your comments.
5/5
GoogleI have used this company recently to sell my mother's house following her death in February 2025. They were a familiar name as my wife and I had used them during the purchase and sale of properties in the early years of our marriage back in …
Thank you for sharing such a heartfelt review. We're truly honored to have supported you during this significant and emotional time, and we'll be sure to pass your kind words on to Jonathan, Nicky, and the entire team.
5/5
GoogleEdit May 22 - We have just completed - delays in no way due to JW Wood. I must say the aftersales care provided - in particular by Amanda Killops. I work in the service industry and the service provided by Amanda has been second to none. …
Dear Steven - great to hear you've received excellent service from our Durham sales team. As you say this can be a traumatic time so I'm pleased to hear things have gone smoothly for you. Our after sales team will now see you through the next process to completion
5/5
GoogleGood communication from all the team. I found the valuation discussion sensible and the final price well pitched. The sales team led by Kate kept us well informed at all stages and there was a good follow up team after the sale was agreed. A very positive experience.
Dear Ellen, many thanks for your excellent 5* review. Its great to hear you have had a positive experience with our Durham sales team
5/5
GoogleSo pleased I chose JW Wood to handle the sale of my property, such a professional service. Was a pleasure to deal with Julie & Jonathan they provided regular updates and answered any questions I had throughout the process.
Thank you for your lovely feedback, Julie and Jonathan will be thrilled to know their professionalism and support made your experience a pleasure!
5/5
GoogleThank you Sarah Graham for all the information I requested and your pleasant manner making a difficult time easier
Dear Beryl - many thanks for taking the time to provide a 5* review. I'm delighted that Sarah was a great help throughout the process
5/5
TrustpilotHighly recommend the Durham JJ Wood team have been…
The Durham JJ Wood team have been excellent throughout the process of selling and buying our house, Julie, Ann, Nicky and Jonathan have given us superb step by step advice on all aspects of the process, I would highly recommend J J Wood
A lovely review thank you and we are delighted that several of our team were able to contribute to a positive experience both in buying and selling.
5/5
GoogleAppointments to view the house were always made to fit around us and at very last minute which has been very accommodating. Sarah is lovely and has been a great help when showing us round ☺️
Thanks for the 5* review, we’re very grateful.
5/5
TrustpilotI've had a great experience with JWW…
I've had a great experience with JWW darlington buying my property. They are professional and know what they are doing. They updated me each step and followed up with each parties. Even though it was my first experience buying a property I had worried about hardly nothing..
Thank you for your lovely review! We’re so pleased to hear that our team at JWW Darlington made your first property purchase a worry-free experience. Wishing you happiness in your new home!
5/5
TrustpilotPrompt
Prompt, professional, efficient and unobtrusive service. Andrew Oates (Andy) processed the transaction with exceptional assistance and support.
Many thanks for taking the time to give Andrew feedback we look forward to being of assistance in the future.
5/5
GoogleExcellent Service from Julie out of the Durham office. As a first time buyer I found her very open, honest and helpful throughout the whole process. She always kept me in the loop. Would recommend.
Many thanks for the lovely and detailed review for Julie. She will be delighted to read your comments.
5/5
GoogleSarah was brilliant at keeping us up to date , with information and communication was fantastic. Thanks again
Thank you for the great review, it is very appreciated.
5/5
GoogleThanks to Jonathan, Anne, Kelly and colleagues. We have had great advice re marketing our property, managing offers and completing the sale! Highly recommend and JWW would be our first choice for future property sales!
Dear Lynette, many thanks for providing an excellent 5* review. It was also very kind of you to call into the office with gifts for the team
5/5
GoogleI'm buying a house which is listed via JW Wood in Durham. From the start I have dealt with Ann Stobbard who has so far been very helpful, polite and punctual in all her dealings with me. Knowing the agent is on the ball always makes buying a house that little bit easier :-)
We really hope your sale goes well and remember we are here for any question you may have.
5/5
GoogleAnother great marketing and sales experience from the team at JW Wood. My mother has used them over the years and they have always been excellent. They seem to have a better pool of buyers and the house was sold in a couple of weeks which …
Thank you so much for your detailed and thoughtful review, June & Stephen! We’re absolutely delighted to hear that your experience with our sales team was so positive and that we could help you and your mother achieve such a fantastic … More
5/5
GoogleGreat experience dealing with Julie from JWW. Helpful and efficient and always ready to respond to questions.
Thank you so much for your kind words, Dawn. We're delighted to hear that Julie provided such helpful and efficient service throughout. It's wonderful to know you had a great experience with us. … More
5/5
GoogleHouse sold in under a week for asking price. Brilliant service from Ann and the team
Dear David, many thanks for providing a 5* review, it is most welcome. To have multiple viewings and offers at this time of year is quite an achievement and clearly proves how good the property is
5/5
GoogleAppointments to view the house were always made to fit around us and at very last minute which has been very accommodating. Sarah is lovely and has been a great help when showing us round ☺️
Thanks for the 5* review, we’re very grateful.
5/5
GoogleWe’ve had a great experience with JW Wood. The whole process has felt smooth and well organised. …
Thank you so much for taking the time to leave such a lovely review, Jack. We're delighted the process went smoothly for you, and we'll be sure to pass on your kind words to Sarah, she'll be thrilled to hear how much her support meant to … More
5/5
GoogleI have been really happy with the service I have received from J W Wood. They were quick to respond to any questions I asked and we always available when needed.
Thank you for your kind words, we're delighted to hear you were happy with our service and responsiveness!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.
Send JW Wood Durham (Lettings) a message.
