Trusted Agent profile · Dunstable, Bedfordshire
Verified
★★★★★
255 reviews across 3 platforms
2 West Street, Dunstable, Bedfordshire, LU6 1SX
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Dunstable, Bedfordshire, at 2 West Street, is rated 4.4 out of 5 across 255 reviews on three platforms, including 233 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read the review from buyers
After having a phone call with most agents in Dunstable; Kelly Hamilton from Lenwell was the only one who gave me the advice I needed for letting, when the time ...Read all 11 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
5/5
GoogleLydia and Michele at Lenwells have been kind, thoughtful and happy to go the extra mile to help. I’am very happy with their services.
Thanks for taking the time to write the review Jay. The ladies in Dunstable will be very pleased to read it.
5/5
GoogleThe Dunstable branch and their team were very professional with dealing with the clients, highly recommend their branch and services.PositiveProfessionalism
Dear, Razwana Begum, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
1/5
Facebookone of the worst property agency . we waited 2months to be fixed our electricity and last time they told fix it by your self ! So rude
The same problem ! Is the worst agency ever !
5/5
GoogleI would refer lenwell to everyone that's looking for a property, staff are very helping in a professional and polite way 10 out of 10 all round
Thank you for the 10 out of 10 and 5* review. Really excellent to hear Jordan thanks
1/5
GoogleHorrible experience! Stay away from them! They are not helpful at all during tenancy!
Dear Maya We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GooglePrompt, Professional and able to adapt to all needs provided. Will continue to work with them for years to come.
Hi there, we are very happy that our team at Leaders Dunstable could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleAmazing service, quick and super helpful. made everything super easy would 100% recommend
Dear Sivalo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service , worked hard on our behalfPositiveResponsiveness, Quality, Professionalism
Dear Rod Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI dealt with molly and she was very helpful. Would recommend
Dear Ciocoiu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleRude and unprofessional staff.
Dear Adryan 24, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLovely staff and I really enjoy working with Michelle in the office but all the other girls are really helpful as well
Thank you for the lovely review Lukasz. Have a great weekend.
5/5
GoogleMolly showed me a property and was very bubbly and helpful.
Dear Sinead, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLovely staff and I really enjoy working with Michelle in the office but all the other girls are really helpful as well
Thank you for the lovely review Lukasz. Have a great weekend.
5/5
GoogleVery professional service, good communication. Made the process easy
Dear Sheriff Badheart, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe best letting agent in Dubstable
Dear Jain, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFriendly and polite staff! In a few days we moved to a new flat! Thank you!
Brilliant, thanks for the review Florin we are happy to help
1/5
GoogleDont go there.No good and if you have a problem they are in no rush to help.
Thank you for your comments. We are sorry our service has fallen short of your expectations. Would you mind giving us a few more details so we can look into your comments further? Thank you
5/5
GoogleMolly showed me round a property and throughout the whole duration she had lots of knowledge on the property itself. All the agents I dealt with overt the phone were very helpful as well.PositiveProfessionalism
5/5
GoogleThe best team! Thank you from💜PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the review Raluca and the heart :-)
5/5
GoogleHelpful agents, with a bullish and 'can do' attitude. Very helpful
Thank you Amran, its the first time I have heard them described as bullish :-) but agree they certainly get the job done when they need to no matter the situation they will resolve it.
5/5
Googleexcellent service from michelle and all the team. I cant thank them enough.
Thank you Robin for a great review.
5/5
GoogleAmazing assistance, get the house without any problems and quickly
Brilliant to hear. Thank you for taking the time to leave a review :-)
5/5
View AgentsExcellent customer service
Kieron Ayres has helped me with my last 3 properties in Dunstable over the last 5 years. He always works hard and is always available to help me if I need it. Without Kieron me and my partner would have struggled to find a property just before Christmas.
5/5
GoogleAmazing assistance, get the house without any problems and quickly
Brilliant to hear. Thank you for taking the time to leave a review :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Dunstable office has 255 reviews across three platforms: 233 on Google, 8 on Facebook (across the whole business), 14 on View Agents.
Lenwell Property Services Dunstable is rated 4.4 out of 5 across all 255 reviews, and 4.4 out of 5 on Google from 233 reviews.
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Sandra wrote: "After having a phone call with most agents in Dunstable; Kelly Hamilton from Lenwell was the only one who gave me the advice I needed for letting, when the time ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Milton Keynes won Trusted Agent.
Lenwell Property Services Dunstable, 2 West Street, Dunstable, Bedfordshire, LU6 1SX.
