Trusted Agent profile · Dunstable, Bedfordshire

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Lenwell Property Services Dunstable reviews

★★★★★ Great

255 reviews across 3 platforms

2 West Street, Dunstable, Bedfordshire, LU6 1SX

Part of Lenwell Property Services, see every office.

Lenwell Property Services's office in Dunstable, Bedfordshire, at 2 West Street, is rated 4.4 out of 5 across 255 reviews on three platforms, including 233 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.

Google logo

4.4 / 5

233

Reviews on Google

This office

Facebook logo

1.5 / 5

8

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

14

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lenwell Property Services Dunstable

Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.

Awards

The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dunstable office, from every platform, shown as written. First names only.

5/5

Google

Amazing work, they help me in an amazing way, quickly doing their job and always there to help when needed.PositiveResponsiveness, Quality, Professionalism, Value

Luiz · 24 October 2022

1/5

Google

Not cheap and has rude staff.

Mark · 28 July 2019

Agent replied

Hi Mark, Thank you for your feedback. We are sorry to hear that this was your experience, and it is disappointing that you have not recevied the standard of customer service from Lenwell that we pride ourselves on. Please could I ask you to email me with further information at robw@lenwell.com and I will ensure that this investigated. Kind regards Rob Wellstead Managing Director

5/5

Google

Amazing work, they help me in an amazing way, quickly doing their job and always there to help when needed.PositiveResponsiveness, Quality, Professionalism, Value

Luiz · 26 August 2022

5/5

Google

Thankyou Esther! Amazing property manager! She's really professional, polite and was a great help for me! :-)

Ryan · 6 March 2023

5/5

Google

Nice people very helpful

Lucian · 25 October 2019

Agent replied · 23 October 2024

Dear Lucian thank you so much for the positive review it is greatly appreciated. Kind regards Lenwell Property Services

5/5

Google

Happy with the service!

Laurin · 28 July 2019

Agent replied

HI Laurin, Thank you for the nice feedback we are happy you have had a great service from our team in Dunstable.

5/5

Google

Great service.Very nice Pepole

Tomasz · 28 July 2019

Agent replied

Great to hear Tomasz. Thank you very much :-)

5/5

Google

Nice people very helpful

L · 14 March 2019

Agent replied

Dear Lucian thank you so much for the positive review it is greatly appreciated. Kind regards Lenwell Property Services

5/5

View Agents
Tenant

Amazing service

Lenwell offer such amazing customer serivce. This was the first time I had rented a property and all the staff were a dream, very informative and helpful.

Natasha · 21 February 2017

4/5

Google

(Translated by Google) Very polite and reserved put the customer at ease (Original) Molto gentili e riservati mettono il cliente a proprio agio

Ele · 28 July 2019

1/5

Facebook

The worst agenty aver !!! When you have a problem they don t do nothing !! Never..shame

Oana · 20 November 2019

5/5

Google

Rating only, no written review.

Joana · 13 November 2025

Agent replied · 13 April 2026

Hello Joana Asenso Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

View Agents

good job

Ray Comer done a great job helping me to get a refund . Well done and many thanks .

Lily · 12 May 2016

5/5

Google

Rating only, no written review.

Isabella · 13 September 2025

Agent replied · 13 April 2026

Dear, Isabella Osuagwu! Thanks for the great review! All the best, Customer Care Team

4/5

Google

Very kind and reserved, they put the customer at ease

Francy · 31 December 2017

1/5

Facebook

Be professional, refund deposit amount on time.

Anant · 26 September 2019

4/5

Google

Very kind and reserved, they put the customer at ease

Ella · 27 August 2017

1/5

Facebook

Poor communication and service

Caroline · 28 May 2019

5/5

Facebook

Lovely people, great company!

Michele · 13 December 2018

5/5

Google

Rating only, no written review.

Lalit · 29 February 2024

Agent replied · 30 March 2024

Dear Lalit Singh, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Dunstable branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Henry · 30 January 2024

Agent replied · 30 March 2024

Dear, Henry Emefo! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

Sunil · 6 March 2023

Agent replied

Dear Sunil Joseph, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Dunstable branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Joe · 20 February 2023

Agent replied

Dear Joe Samuel, Thank you for the great review of our Leaders Estate Agents Dunstable team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Rajasekaran · 14 October 2022

Agent replied

Dear Rajasekaran Baskaran, Thank you for taking the time to review your recent experience with our Leaders Letting Agents Dunstable branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lenwell Property Services's Google reviewsLeave Lenwell Property Services a review

Questions about Lenwell Property Services Dunstable

How many reviews does Lenwell Property Services Dunstable have?

Lenwell Property Services's Dunstable office has 255 reviews across three platforms: 233 on Google, 8 on Facebook (across the whole business), 14 on View Agents.

What is Lenwell Property Services Dunstable's rating?

Lenwell Property Services Dunstable is rated 4.4 out of 5 across all 255 reviews, and 4.4 out of 5 on Google from 233 reviews.

What do tenants say about Lenwell Property Services Dunstable?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Sandra wrote: "After having a phone call with most agents in Dunstable; Kelly Hamilton from Lenwell was the only one who gave me the advice I needed for letting, when the time ..."

Has Lenwell Property Services won any awards?

Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Milton Keynes won Trusted Agent.

Where is Lenwell Property Services's Dunstable office?

Lenwell Property Services Dunstable, 2 West Street, Dunstable, Bedfordshire, LU6 1SX.

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