Trusted Agent profile · Dundee
Verified
★★★★★
238 reviews across 4 platforms
26-28 High Street, Dundee, DD1 1TA
Part of Belvoir, see every office.
Belvoir's office in Dundee, at 26-28 High Street, is rated 3.5 out of 5 across 238 reviews on four platforms, including 182 Google reviews rated 3.4.
182
Reviews on Google
This office
6
Reviews on View Agents
This office
26
Reviews on Direct reviews
This office
24
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
GoogleGreat service, especially Jamie Hay and Kerry Boyle, they are by far the most helpful people I have experienced from any letting agents.
Dear Mr Smith, many thanks for your kind words and I will ensure that they are both know how appreciated their work is. Kind regards, Nick Horan Director
5/5
GoogleDebbie was really kind and helpful.
5/5
allAgents"Have been with Belvoir..."
Have been with Belvoir Lettings Dundee for several years and have always had a great service and good tenants. Have had no issues at all and have found the staff to be really helpful and professional. Am impressed with the fact that they always keep me updated with new legislation that affects me... Read more
4/5
GoogleAs a whole, my experience with Belvoir is very good. They are always helpful on the phone and always resolve my issues. I get the feeling they are working for me. From them i receive any help i need with issues with the flat - they always get trades men out very quickly. Good people to be backing your corner is why i am giving them a 4 star rating.
Hi Ross, thanks for that and I am very glad to hear that were meeting your expectations. Have a good weekend. Regards, Nick Horan
5/5
GoogleAfter having a few bad experiences with other letting agencies Belvoir have been a breath of fresh air. I just happened to walk in one day and they were able to accommodate me with three viewings the same day. The referencing process was straight forward and the team were all friendly and helpful.
5/5
GoogleFlat rented via Belvoir. Efficient team service throughout taking care of the property. Market leader in Dundee rentals
Dear Jason, many thanks for your review and kind words and Im glad we have been able to provide the level of service you would expect. Kind regards, Nick Horan Belvoir Dundee
5/5
Direct reviewsI give you 4 stars as your Company always organises my apartment and find me new tenants when required. However I was surprised to find that after seeing variuos photos taken of the kitchen after the last tennant, there were more marks/scratches etc on some of the kitchen cupboards that i didn't know about. I realise also that as its a rental property some of this surface damage is to be expected.
5/5
GoogleBelvoir managed the rental of our property for 5 years while we were living abroad. Not only did they manage the tenants but they ensured that the property was well maintained during this period. The staff dealt with all issues on our behalf with a high level of professionalism. All communication with Belvoir was efficient and we would certainly recommend them to any landlords.
Dear Sarah, I would like to thank you for your kind review. It was a pleasure dealing with you and your husband and I would like to thank you for your business. Good luck for the future and if we can ever be of any assistance please don't hesitate to contact us. Kind regards, Nick Horan Belvoir Dundee
5/5
View AgentsHighly recommend for their professionalism and efficiency
The rental process was incredibly efficient. I visited the letting agency at noon to inquire about a flat, viewed the property shortly after, and started submitting my application in the afternoon. The entire experience was smooth and well-organized.
5/5
GoogleDebbie was really kind and helpful.
4.8/5
View Agentsvery nice staff
I am very thankful to Aimi Lewis she is very kind and help me for find a best flat in dundee .Also staff is really helpful and good
5/5
GoogleRecently while looking for a agent to manage my property I found the service from Belvoir by far the best from start to finish. Shone talked me through the whole process and answered all my questions in depth.The staff could not do enough for me and were so professional. I feel so pleased to have found such a great company and staff.
Dear Trudy, thank you very much for the great review. It always good when the team know their efforts are appreciated so I will make sure your kind words are passed on. Best wishes, Nick Horan
5/5
View AgentsSmooth process throughout
The whole process from start to finish of the tenancy agreement was perfect. No problems at all, and when anything was needing done, it was done quickly and efficiently. Great service.
1/5
GoogleImpossible to get in touch with them. Don't think there is actually anyone working in their office. Gave up trying to view the flats they were advertising.
Dear Morag, We have one record of your communication with us in October 2023 which is not regarding view a property. Our offices are open Monday to Friday 9am - 5pm and we do answer many calls every day! We are sorry you have not been able to source a property with us. Please do reach out if we can be of any further help. Best Regards, Aimi Lewis (Branch Manager)
1/5
GoogleHad a viewing for a flat, no one turned up. Called the office spoke to someone who told me they can't find the flat on the system I was supposed to be viewing so would get the original person I was speaking with to give me a call back, never happened, emailed the original person I was speaking to 3 Times I think now and have heard nothing. I'm presuming the flat is now gone but they still haven't had the decency to tell me.
4/5
GoogleI have lived at my rented flat for over three years and have had little hitches. All requestsw of mine were dealt with timely and promptly. The quality of service I got from them as agents. we're astonishing. They are friendly, highly professional. I will therefore recording.mend them as a good agent in my opinion indeed. MacDonald I
Hi, thank you very much for that review and I am glad we have been able to help you and live up to your expectations. Kind regards, Nick Horan Belvoir Dundee.
4/5
GoogleI’ve had a good experience up to now, been in 6 weeks like that flat, I did report that when I moved in that the worktop had lifted at the corner on the portal but haven’t had any word back
5/5
GoogleOnly ended up staying in the flat for less than 6 months but from the start we’re fast with my application process and patient with my last minute doings. Always had great interactions with the team
5/5
GoogleI am a landlord who has used Belvoir for many years and can't praise them highly enough. They are great communicators - very pleasant to deal with - and manage the balance between serving my needs as a landlord and providing good support to my tenant very well. A five star company - worth their fees.
Dear Frances, thank you very much for you great review. Its always nice to hear when were getting thing right and i will make sure that all the staff know that they are appreciated. Take care, Nick Horan
4/5
GoogleFriendly people and good once you can get ahold of them. Sadly it seems they're understaffed so response times can be a little slow. Overall please be kind and patient with the staff and you'll have a good time.
5/5
View AgentsJohn Mann
The staff were always on hand to help me no matter what the issue was. Friendly professionals agents.
1/5
GoogleAs a contractor I can’t stress enough to stay away : 2 months been awaiting them to pay our invoice to the point it’s had to be passed to a debt collection company. Avoid!
Hi William, I apologise if there was a delay in making payment on your invoice, we fully appreciate why this is so frustrating for you. I believe this matter has now been resolved. Best regards Rob Belvoir Dundee
1/5
GoogleCowboys, dont waste your time. All great until a repair is needing carrying out. Dont have any interest in the tenants just accepting your money and abusing their power
5/5
GoogleThe lady's was smooth, understanding on everything I was needed to complete.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Dundee office has 238 reviews across four platforms: 182 on Google, 6 on View Agents, 26 on Direct reviews, 24 on allAgents.
Belvoir Dundee is rated 3.5 out of 5 across all 238 reviews, and 3.4 out of 5 on Google from 182 reviews.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Ross wrote: "I can’t thank or recommend the team at Belvoir highly enough. As a tenant for over five years, any issues I had (which was rarely) were resolved instantly and ..."
Belvoir Dundee, 26-28 High Street, Dundee, DD1 1TA.
