Trusted Agent profile · Dundee
Verified
★★★★★
226 reviews across 4 platforms
26-28 High Street, Dundee, DD1 1TA
Part of Belvoir, see every office.
Belvoir's office in Dundee, at 26-28 High Street, is rated 3.6 out of 5 across 226 reviews on four platforms, including 170 Google reviews rated 3.5.
170
Reviews on Google
This office
6
Reviews on View Agents
This office
26
Reviews on Direct reviews
This office
24
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
1/5
GoogleNot proffesional very rude
Dear Ana, Thank you for taking the time to give us your feedback, I have reached out directly to you to address the issues you have experienced and look to put things right. Thank You. Aimi Lewis, Regional Manager
5/5
GoogleAbsolutely fantastic customer service, very helpful, picked up keys to property and received a welcome pack.
5/5
GoogleAlways contacting us immediately and responding back to any issues and emails we've had so far ^^
4/5
GoogleIt took a while to finalize all the paperwork before getting into the property, but so far it has been a smooth ride, no issues.
Hi, Im glad everything went smoothly and if you do have any issues going forward please don't hesitate to call the office. Best wishes, Belvoir Dundee
5/5
Direct reviewsAmazing, getting a new boiler fitted as old one is finished. Been with Belvoir almost ten years, no complaints, very efficient in dealing with an issues in the house, friendly and helpful.
5/5
Direct reviewsThe customer service is really top notch and the whole process was made as easy and effective as possible Great work
5/5
Direct reviewsDebbie and Lesley have been very helpful with everything and very friendly. Would recommend to everyone.
1/5
GoogleUseless nobody in office for key collection on day of purchase the only one key worked out if the 2 sets given.
1/5
GoogleShockingly poor communication
Hi Sian, I apologise if we haven't met your expectations with regards to your contact with us. If we can be of any further assistance, please feel free to reach out and we would be only to happy to help. Regards Rob Belvoir Dundee
5/5
GoogleFriendly staff, very helpful, would recommended for people looking to rent properties
5/5
GoogleBelvoir are a lovely company to deal with. I had help from all members of staff when when I needed it.
5/5
GoogleGreat deal with Belvoir, I do highly recommend dealing with them.
5/5
allAgentsExcellent tenant find
We contacted Belvoir in 2015 after receiving poor service from another letting agent. Shona has consistently found us excellent medium to long term tenants who have given us no hassle. I believe this has been due to good vetting and not just accepting the first person willing to put down a deposit.
5/5
GoogleSwift and friendly service. Many thanks for arranging a replacement washing machine. Much appreciated!
1/5
GoogleNot only were the 2 calls disconnected mid-conversation, but still waiting on a callback from 2 weeks ago.
Dear Mr Bashir, My apologies if our service has not met your expectations. We cant do anything about your calls being cut off as that appears to just be the vagaries of the phone system. Regarding the delay, I understand you where speaking to my colleague regarding moving into a specific property with your cat. This property is one (as my colleague mentioned), that we would have to get the landlords authorisation for that. He has attempted to contact the landlord but has not, as yet, had a response. He has not forgotten about you and is continuing to chase the landlord. That said he should absolutely have made further contact with you to explain where we are in the process so you were fully aware. He didn't do this and for that I can only apologise. I know my colleague is trying again, today, to get a response for the landlord and as soon as he does (hopefully good news), then he will be back in contact with. Kind regards, Nick Horan Director Belvoir - Dundee
5/5
Direct reviewsNice, gat quick response to my queries concerning my rented flat
1/5
allAgentsDont go anywhere near this
Dont go anywhere near this company. They take all and give back absolutely nothing.
1/5
allAgents"Dont go anywhere near this..."
Dont go anywhere near this company. They take all and give back absolutely nothing.
5/5
Direct reviewsFantastic service, staff are superbly friendly, understanding, and helpful. Above and beyond.
5/5
GoogleExcellent to deal with, super helpful
5/5
GoogleVery good communication and easy to talk to.
5/5
GoogleTested and trusted letting agents. Thank you Belvoir
5/5
allAgentsI rented my mothers house out
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend them.
5/5
allAgentsI rented my mothers house out
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Dundee office has 226 reviews across four platforms: 170 on Google, 6 on View Agents, 26 on Direct reviews, 24 on allAgents.
Belvoir Dundee is rated 3.6 out of 5 across all 226 reviews, and 3.5 out of 5 on Google from 170 reviews.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Ross wrote: "I can’t thank or recommend the team at Belvoir highly enough. As a tenant for over five years, any issues I had (which was rarely) were resolved instantly and ..."
Belvoir Dundee, 26-28 High Street, Dundee, DD1 1TA.
