5/5
GoogleGreat service and friendly helpful staff
Trusted Agent profile · Dundee
Verified
Belvoir Dundee reviews
★★★★★
238 reviews across 4 platforms
26-28 High Street, Dundee, DD1 1TA
Part of Belvoir, see every office.
Belvoir's office in Dundee, at 26-28 High Street, is rated 3.5 out of 5 across 238 reviews on four platforms, including 182 Google reviews rated 3.4.
182
Reviews on Google
This office
6
Reviews on The Trusted Agent
This office
26
Reviews on The Trusted Agent
This office
24
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent to deal with, super helpful
5/5
GoogleBelvoir are a lovely company to deal with. I had help from all members of staff when when I needed it.
5/5
allAgentsExcellent tenant find
We contacted Belvoir in 2015 after receiving poor service from another letting agent. Shona has consistently found us excellent medium to long term tenants who have given us no hassle. I believe this has been due to good vetting and not just accepting the first person willing to put down a deposit.
1/5
GoogleNot only were the 2 calls disconnected mid-conversation, but still waiting on a callback from 2 weeks ago.
Agent replied · 31 December 2024
Dear Mr Bashir, My apologies if our service has not met your expectations. We cant do anything about your calls being cut off as that appears to just be the vagaries of the phone system. Regarding the delay, I understand you where speaking to my colleague regarding moving into a specific property with your cat. This property is one (as my colleague mentioned), that we would have to get the landlords authorisation for that. He has attempted to contact the landlord but has not, as yet, had a response. He has not forgotten about you and is continuing to chase the landlord. That said he should absolutely have made further contact with you to explain where we are in the process so you were fully aware. He didn't do this and for that I can only apologise. I know my colleague is trying again, today, to get a response for the landlord and as soon as he does (hopefully good news), then he will be back in contact with. Kind regards, Nick Horan Director Belvoir - Dundee
5/5
GoogleSwift and friendly service. Many thanks for arranging a replacement washing machine. Much appreciated!
5/5
The Trusted AgentNice, gat quick response to my queries concerning my rented flat
1/5
allAgentsDont go anywhere near this
Dont go anywhere near this company. They take all and give back absolutely nothing.
1/5
allAgents"Dont go anywhere near this..."
Dont go anywhere near this company. They take all and give back absolutely nothing.
5/5
GoogleGreat friendly staff
5/5
The Trusted AgentFantastic service, staff are superbly friendly, understanding, and helpful. Above and beyond.
5/5
allAgentsI rented my mothers house out
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend them.
5/5
allAgentsI rented my mothers house out
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend them.
5/5
The Trusted AgentMany thanks for arranging a replacement washing machine. Much appreciated!
1/5
allAgentsAVOID!!!!!Never experienced
AVOID!!!!! Never experienced such a poor quality of customer service in my life Abrupt , uncaring and unprofessional
1/5
allAgents"AVOID!!!!!Never experienced..."
AVOID!!!!! Never experienced such a poor quality of customer service in my life Abrupt , uncaring and unprofessional
5/5
allAgentsExcellent
I have used Belvoir for two years and currently rent out three properties with them. In that time I have been very impressed with their service. Always very approachable and responsive. Deal very efficiently and promptly with any issues. I would highly recommend their service
5/5
The Trusted AgentVery positive tenant/agent experience over 5+ years in a Belvoir property. Highly recommended.
5/5
The Trusted AgentAmazing company, quick and easy process
2/5
GoogleHave left 2 messages without any reply !
Agent replied · 7 February 2025
Dear Mr Furey, I believe you have now been contacted by a member of staff. My apologies if you feel we have not responded in a timely manner. My understanding is that your initial call was earlier in the week and that we didn't get back to you, for which I apologise. However the second call was when we where closed and we did respond to that message as soon as we were open again after the weekend. Good luck with your house hunting. Regards, Nick Horan Belvoir Lettings Dundee
4/5
GoogleFriendly and helpful Very pleased,thanks.
Agent replied · 31 December 2024
Dear Derek, many thanks for that, if we can be of any further assistance please don't hesitate to get in touch. Kind Regards, Nick Horan. Belvoir Dundee
1/5
GoogleCustomers service not good
3/5
GoogleI'm happy with Belvoir agency.
Agent replied · 31 December 2024
Hi, many thanks for that, glad your happy. Kind regars, Nick Hran
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Dundee
What do tenants say about Belvoir Dundee?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Ross wrote: "I can’t thank or recommend the team at Belvoir highly enough. As a tenant for over five years, any issues I had (which was rarely) were resolved instantly and ..."
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