Trusted Agent profile Β· Droitwich Spa, Worcestershire

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Nicol & Co Droitwich reviews in Droitwich Spa

β˜…β˜…β˜…β˜…β˜… Excellent

748 reviews across 3 platforms

226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY

Part of Nicol & Co, see every office.

Nicol & Co's office in Droitwich Spa, Worcestershire, at 226 Worcester Road, is rated 4.9 out of 5 across 748 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

4.8 / 5

208

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

97

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Droitwich Spa

Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.

5/5

Google

The whole experience from Nicol and.Co had been good from viewing the first property. Jayne showed us round a few properties. Her background information was excellent. She knew about many aspects of the property. Since then we cannot fault our experience from the time our offer was accepted. Chloe has handled everything very professionally, keeping us informed on all points. Thank you all.

Wendy Β· 6 December 2024

Agent replied Β· 10 December 2024

Hi Wendy, thank you for your 5* review of our Droitwich team. We’re delighted to hear that your journey with us, from viewing properties with Jayne to having Chloe guide you through the process, has been so positive. It’s fantastic to know that Jayne’s knowledge and attention to detail stood out during your viewings and that Chloe’s professionalism and communication made the next steps smooth and stress-free. If there’s anything we can do for you in the future, please don’t hesitate to reach out.

5/5

Google

Leanne Fletcher was fantastic. My solicitor was extremely slow at getting back to me and Leanne continuously chased them up for me. She was really persistent and I don't think things would have been done as quick without her help. Other staff at nicol and co including Matt Bennett who dealt with our purchase were also very helpful, replying to emails and getting things done for us.

Laura Β· 28 March 2018

Agent replied

It's great to hear you had such a positive experience with our business, thank you for your wonderful feedback.

5/5

Google

Really helpful staff who kept in touch to let us know progress

Deborah Β· 11 May 2026

Agent replied Β· 11 October 2026

Hi Deborah, thank you for your 5* review of our Droitwich team. We are delighted to hear that the team was really helpful and kept in touch to let you know progress throughout. Keeping our clients fully informed at every stage is something we genuinely care about, so it is wonderful to know that made a difference. Thank you again for taking the time to share your experience.

5/5

Google

Leanne Fletcher was fantastic. My solicitor was extremely slow at getting back to me and Leanne continuously chased them up for me. She was really persistent and I don't think things would have been done as quick without her help. Other staff at nicol and co including Matt Bennett who dealt with our purchase were also very helpful, replying to emails and getting things done for us.

Laura Β· 29 January 2018

Agent replied

It's great to hear you had such a positive experience with our business, thank you for your wonderful feedback.

5/5

Google

Nicol and Co organised the first Big Worcestershire Garage Sale in 2023 which was great fun and a big success for me. Following this, they continued the trend this year in 2024 and it was an even bigger success! I really encourage people to take part, it's a fab sustainability piece rather than throwing old toys, games, furniture, garden equipment etc away to landfill and a chance to get some pocket money too.

Vicki Β· 14 June 2024

Agent replied Β· 14 June 2024

Hi Vicki, thank you for your 5* review and thank you for your enthusiastic feedback! We're thrilled to hear that you enjoyed the Big Worcestershire Garage Sale both in 2023 and 2024. It's wonderful to know that the event was a big success for you and that it provided a fun and sustainable way to repurpose items. We truly appreciate your encouragement for others to participate. Thank you for being a part of this initiative and helping us make a positive impact on our community!

5/5

Google

Nicol and Co provided an outstanding service. We sold our own house in a different area, so were registered with Nicol and Co in Droitwich as buyers. The property market was a bit slow in 2023, so it took a long time for us to find the right house, but whilst we were looking, someone phoned every week to find out how we were getting on, suggesting things we might consider, without being pushy and trying to talk us into viewing something unsuitable. Once we had had an offer accepted, the team were extremely helpful, for example, arranging for contractors to provide quotes for remedial works, etc. The whole team was really friendly. I would definitely recommend them. I felt they were really pro-active and would have every confidence in them marketing a property on my behalf. Then, on the day, we had a lovely box of goodies to set us up - a lovely surprise. Thanks very much, everyone!

Felicity Β· 25 January 2024

Agent replied Β· 24 May 2024

Hi Felicity, thank you for your 5* review of our Droitwich team and your fantastic comments. It's great to know that you were provided an outstanding service, you were kept in regular contact with and the team were friendly and pro-active in their approach. Thank you for your recommendation too, your kind comments will have made their day. Wishing you all the best.

5/5

Google

Hi i just wanted to say I believe nicol and co are an excellent service but particularly a great asset to their team is Matt Bennett he really is a hard worker and I would rate him 10/10 he is fantastic at his job! I would highly recommend using Matt to help you find your perfect property! Thumbs up to you Matt very good work :)

Adam Β· 29 January 2018

Agent replied

Thank you for leaving us a great review and such wonderful feedback on our staff members. It is great to hear!

5/5

Google

Thoughout the process, the team were extremely professional, polite and helpful. Everything was explained clearly and we always got a timely response to any questions / queries. I would not hesitate to recommend the team in Droitwich or use them again in the future. Thanks all :)PositiveResponsiveness, Quality, Professionalism, Value

Ben Β· 29 May 2022

Agent replied Β· 28 May 2024

Good morning Ben, thank you for the lovely 5* review. We are delighted to hear that the Droitwich office provided you with such good service and that you are pleased with how your transaction was handled. Thank you for your recommendation and we would be delighted to assist you again in the future. With very best wishes from all the team

5/5

Facebook

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Ademakinwa Β· 13 August 2022

5/5

Google

Brilliant experience with Nicol and Co, Chloe Faizey was so helpful keeping us up to date throughout the purchase process. Highly recommend.

Aine Β· 25 June 2024

Agent replied Β· 28 June 2024

Hi Aine, thank you for your 5* review of our Droitwich team and your amazing comments. It's great to hear that Chloe was helpful in keeping you up to date throughout and you had a brilliant experience. Thank you for your high recommendation too.

5/5

Google

Absolutely amazing!!!!!!! Friendly, helpful. I would like to thank Chloe. She was great and I would recommend Nicol and Co anytime and I will definitely be using them in the future 😁😁😁 …

Bhavi Β· 10 November 2023

Agent replied Β· 11 November 2023

Hi Bhavi, thank you for your incredible 5* review of our Droitwich office, your recommendation and for mentioning Chloe too! It's great to hear they were friendly & helpful and you'll be using them again in the future. They're always happy to help!

5/5

View Agents

Great Service!

We've been very happy with Nicol and Co from start to finish. We were able to sell our house very quickly and when we ran into problems with our purchase, Karen was excellent in helping to smooth things over to us. I was very impressed with the prompt response to any questions we had by Karen and the rest of the team. Would recommend again.

JG Β· 29 April 2016

Agent replied Β· 8 August 2016

Thank you for taking the time to write this review & thanks for recommending us to others. We are more than happy to of been able to assist you with your move. Best wishes

5/5

Google

I have found Chloe and the team at Droitwich amazing. They have kept me up to date throughout and have always gone the extra mile. Thank you 😊 …

Jayne Β· 20 January 2024

Agent replied Β· 20 January 2024

Hi Jayne, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear you were kept up to date throughout and the team have gone the extra mile. They're always happy to help!

5/5

View Agents

Fantastic Service

I have known & dealt with Karen over a number of years buying & selling properties. Karen is a competent, trustworthy consummate professional in the local property market. An exceptional listener & advisor who focus's on positive results!!. Karen is passionate & takes pride in minimising the potential stresses of buying & selling properties. A fantastic service, satisfying results every time Karen Thank you!

Jayne Β· 28 April 2016

Agent replied Β· 29 April 2016

What a review Jayne, You summed up Karen to a T. Really appreciate you taking the time to leave the review. We know she's good but this will help others! Best wishes M

5/5

Google

My partner Jamie and I have had the absolute pleasure of buying our first home with Niamh H and a Chloe F at our side. They have kept us in the loop every step of the way, chasing solicitors and making us feel at ease the whole time, all whilst answering our constant flurry of questions at a moments notice. Their knowledge and expertise has been second to none, and I would highly recommend using them! Thanks ladies, we're super grateful for all your help.

Rebecca Β· 21 October 2023

Agent replied Β· 24 October 2023

Hi Rebecca, thank you for your 5* review and your high recommendation of our Droitwich team. We're absolutely thrilled to hear about your wonderful experience with Niamh and Chloe throughout the process of buying your first home. It's great to hear you felt as ease the whole time and your questions were promptly answered. They're always happy to help!

5/5

Google

Chloe offered us great advice, she was friendly and helpful and although we didn’t end up using your service we are grateful for her support.

Vicky Β· 13 December 2025

Agent replied Β· 13 April 2026

Hi Vicky, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe offered great advice, friendly and helpful. Should you need, Chloe & the rest of the Droitwich team are always happy to help!

5/5

Google

When I first approached Nicol & Co to let out my property, they seemed really confident in how much money I could get for it a month (their estimate was so much more than I anticipated) and how quickly they'd find a tenant. I must admit I was sceptical but they were right - after hosting a live stream within the first week I had so many offers I had to whittle the list down to the ones I wanted vetted. Since the property has been let Grace has been fantastic. With the managed service they literally do everything which makes such a difference. I've let out a property before through another agency and it was a very different experience. I really cannot fault Nicol & Co and thoroughly recommend them.

Lesley Β· 20 April 2022

5/5

Google

Although i didn't manage to find my next property with nicol and Co, it certainly wasn't for the lack of trying on their part. from the 1st day of registering my interest with them I had regular property details sent to me by 3 of their fabulous sales team (at least). THe service extended to me was very professional, personal and friendly. in the unlikely event of my moving again i would not hesitate to use nicol and co. Mr David Reece, (Manchester). 06.10.2023.

David Β· 6 October 2023

Agent replied Β· 10 October 2023

Hi David, thank you for your 5* review and a thank you so much for your kind words and positive feedback. We truly appreciate your recognition of our efforts in assisting you with your property search. While we regret that we couldn't find your next property this time, we are delighted to hear that you found our service to be professional, personal, and friendly. Please don't hesitate to reach out to us whenever you are ready to explore your property options further.

5/5

Facebook

A fantastic experience selling my property with Nicol & Co. Regular communication right from the start. Everyone in the Malvern office was extremely kind & helpful, Thank you to Erica and Charlotte for all of your help getting the property on the market, but a special mention has to go to Hannah for going above and beyond in our sale process! I would have been lost without your help! Thank you for showing such dedication, knowledge and kindness throughout! I will recommend you to everyone! Thank you

Georgina Β· 21 February 2022

5/5

Google

Huge thank you to the people at Nicol & Co. After reading the other reviews, I decided to use them to sell my bungalow and couldn't have made a better decision. The sale was hassle free from start to finish. Robin came round and valued the property and suggested coming back another day to take the pictures on a sunnier day. The property was advertised on the Wednesday and sold by Friday and with the help of Neil we got more than the advertised price! They sorted everything for me and even arranged a meeting with an advisor who helped me sort out the necessary paperwork needed before the sale to avoid any delays, which was a great help. Chloes' weekly update calls were brilliant, she liaised with everyone so that I didn't have to which ultimately made the transaction smooth and hassle free.Thank you all. Trust them, they are good at what they do.

Doug Β· 20 August 2023

Agent replied Β· 22 August 2023

Hi Doug, thank you for your 5* review, we absolutely delighted to hear about your positive experience with us. Thank you for putting your trust in us to sell your bungalow, and we're thrilled that your decision proved to be such a success. Our goal is to take care of all the details and ensure a seamless experience for our clients. We're glad that the meeting with the advisor and the assistance with necessary paperwork were helpful in avoiding any potential delays. Chloe's update calls are a testament to our commitment to keeping you informed every step of the way. Thank you for your kind words and recommendation.

4/5

Google

Most of the staff especially Chloe and Robyn stood out with their guidance. Many thanks to them.

Janet Β· 5 July 2024

Agent replied Β· 16 July 2024

Hi Janet, thank you for your review of our Droitwich team and for naming Chloe & Robin too. The team are always happy to help!

5/5

Google

Recently we relocate and we were looking to rent a property in Droitwich , Nicol&Co ( Abigail Hill more precisely ) help us to find really fast the property we want it. All the way Abi was fantastic, friendly and professional ( updates step by step all the info we need it), a huge thank you Abi 5 stars

ANTONIO Β· 5 July 2018

Agent replied

Thank you for your great feedback and we are so pleased to hear that Abi provided you with great service.

4/5

Google

A really positive purchase experience with Nicol and Co. A special thank you to Rachael for her patience with the few hiccups along the way due to solicitors. Great team to work with from start to finish. A big thanks again.

Eleasha Β· 30 October 2022

Agent replied

Hi Eleasha, thank you for your review. We're really pleased you had a positive experience with the Droitwich office who will always be willing to help. A big thank you for specifically naming Rachael for helping you too.

5/5

Google

Cannot fault them through the whole process of buying a house. The level of service, friendliness and competency was really outstanding. Extra thank you to Chloe and Niamh!

Kiera Β· 1 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Nicol & Co Droitwich

What do sellers say about Nicol & Co Droitwich?

29 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co Droitwich?

20 reviews from buyers, rated 4.7 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co Droitwich?

10 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co Droitwich?

16 reviews from tenants, rated 4.9 out of 5 on average. For example, Matt wrote: "I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Worcester won Platinum; Nicol & Co, Malvern won Gold.

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