Trusted Agent profile · Droitwich Spa · Worcestershire

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Nicol & Co Droitwich reviews in Droitwich Spa

★★★★★ Excellent

748 reviews across 3 platforms

226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY

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Nicol & Co's office in Droitwich Spa, Worcestershire, at 226 Worcester Road, is rated 4.9 out of 5 across 748 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

4.8 / 5

208

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

97

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Droitwich Spa

Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.

5/5

Google

I've known Matt Nicol Owner of Nicol and Co for years. You'd think that when i decided to sell my Investment property that He'd be the first person I'd call. I decided against that knowing what a busy man he is and to be honest what was he going to do for me. He would of delegated and asked a team member to assist as thats what i would of done. So when i picked up the phone and asked for Nicol and Co to represent me in my sale. Matt Bennett - Senior Sales Specialist was at hand. It was as simple as riding a bike in the park with this guy. He turned up assessed the property - did all the neccessaries. I did not once go into their offices through this whole transaction from begining to end. He came to me. I believe that the technology that Nicol and Co use to showcase properties is phenomenal and i can candidly say that its was the first time i've seen such 3d representation of my property. I know this is what sold my Investment Property within a week. The team as a whole have been fantastic and Matt Bennett - without to many details - has been an absolute top class Humble, polite and trustworthy estate agent. Raj Patel

Bon · 29 January 2020

5/5

Google

Fantastic set up with extremely helpful staff, Every part of the process they have got right if your looking for an estate agent this is the place to go. We sold our house and bought a house in droitwich from nicol and co. Its always going to be stressful selling a house. Sam was always in contact with us in regards to how the progress was going between the solicitors and helped get everything pushed through. She really excels in taking the strain of moving away from yourself. We also bought through Nicol and co and you always picture an estate agent to be pushy but this is certainly not the case, they have really set the standards high. They let you look round the house with no pressure and give you as much information as they can. If they dont have it they will come back to you. Shaun was really helpful throughout and showed us round the house we finally bought! A great service all round

Luke · 29 January 2020

5/5

Facebook

I would like to say a big thank you to the whole Nicol & Co team at Droitwich. They have help us buy our first house.The service was excellent and very professional. Everyone was very friendly, always working hard to assist us.I would also like to say a special thanks to Dan Westwood for giving us the right advice to find the perfect house and for guiding us through the whole process. Thank you all so much !I highly recommend.

Karolina · 24 December 2019

5/5

Facebook

The service provided by Nicol & Co was excellent. From initial meetings with Zoe, it took just over a week to get the house photographed and on the market. We had an asking price offer less than 24 hours after the advert going live and finally sold the house for £10k over asking price. The support and communication from Zoe and the team during the sale was brilliant. Once the offer had been formally accepted, Leanne took over and worked her magic, driving through the sale and keeping us updated. I really appreciated the support from Leanne, chasing solicitors and buyers further down our chain, she really deserves a medal for her efforts I wouldn't hesitate to recommend them to friends and family.

Stacey · 27 November 2019

5/5

Facebook

I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496

Kwarh · 4 February 2023

Agent replied

Thank you for your review, Tammy. That is great to hear, we're glad you have enjoyed the service. Thank you again from all at Martin & Co.

5/5

Google

First class service. A buyer was found within 3 days of going on the market, the process was followed by Chloe from the offer being accepted to completion, she communicated with all parties and their conveyancers. This is my fourth transaction using Nicol and Co in Droitwich and i would always use them in future. They donate £100 on completion to a charity of your choice which is a nice gesture.

Tim · 24 August 2023

Agent replied · 10 August 2023

Hi Tim, thank you for your 5* review and fantastic comments for our Droitwich team. It's great to hear you've always had a positive & first class service. Thank you for naming Chloe as being helpful and communicative.

5/5

Facebook

The whole sales team were fantastic in the sale of my house. Coral was brilliant in getting us and the house ready for market, then the whole team worked together to get a sale agreed within 4 days of it being on the market and then Jess worked incredibly hard to push it through to completion! I cannot thank them all enough for making what was a difficult and stressful time so much easier! ☺️

Sarah · 29 March 2021

5/5

Facebook

Nicol & Co Estate Agents - Very helpful team right from the start, massive thank you to Dan who first showed us around our new home and a massive thank you to Evie who was there to support us right until we got the keys, always keeping on top of things and chasing things up for us, even with the Covid 19 happening in the middle of our journey, she always kept in contact with us. Thank you.

April · 27 May 2020

5/5

Facebook

Nicol & Co Estate Agents - Very helpful team right from the start, massive thank you to Dan who first showed us around our new home and a massive thank you to Evie who was there to support us right until we got the keys, always keeping on top of things and chasing things up for us, even with the Covid 19 happening in the middle of our journey, she always kept in contact with us. Thank you.

April · 27 May 2020

5/5

Google

I would just like to thank you all for you help support and smiles along the way… this has been a very long journey (no fault of anyones) but you have kept us going along the way. Kat you have been amazing in keeping us calm (and being our therapist at times) but also making sure everything is happening when it should be- you certainly are fantastic at what you do! We have settled(ish) into our new home and we could not be happier. THANK YOU 😊

Kate · 30 October 2022

Agent replied

Good afternoon, thank you for the lovely 5* review for our Droitwich team, and for mentioning Kat in particular. We are very pleased to hear that you were able to purchase a property through Nicol & Co and that the transaction went smoothly. We wish you all the very best in your new home

5/5

Google

Chloe and Hannah were fantastic throughout the whole process constantly keeping me updated on the progress. I would 100% use these guys again in the future.

Will · 18 May 2023

Agent replied · 1 June 2023

Hi Will, thank you for your 5* review and your high recommendation. It's great to hear Chloe & Hannah were fantastic throughout and kept you up to date throughout. The team are always happy to help!

5/5

Google

I would just like to thank you all for you help support and smiles along the way… this has been a very long journey (no fault of anyones) but you have kept us going along the way. Kat you have been amazing in keeping us calm (and being our therapist at times) but also making sure everything is happening when it should be- you certainly are fantastic at what you do! We have settled(ish) into our new home and we could not be happier. THANK YOU 😊

Kate · 28 October 2022

Agent replied

Good afternoon, thank you for the lovely 5* review for our Droitwich team, and for mentioning Kat in particular. We are very pleased to hear that you were able to purchase a property through Nicol & Co and that the transaction went smoothly. We wish you all the very best in your new home

5/5

Google

We have just bought our house, with Nicol and Co as the estate agents. Overall the whole process was extremely smooth. They were very accommodating regarding viewings, and throughout the process we received regular phone calls from Chloe, who was great at keeping us informed and explaining process, which was extremely useful as we were first time buyers. The “new home” welcome box was a lovely touch.

Stefan · 17 November 2023

Agent replied · 24 October 2023

Hi Stefan, thank you for your 5* review of our Droitwich office. It's fantastic to hear that the process went smoothly and that you had a positive experience. Chloe's dedication to keeping you informed and guiding you through the process is highly commendable, especially as first-time buyers and it's wonderful to know that you felt well taken care of throughout.

5/5

Google

The team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all

Berti · 16 September 2022

Agent replied · 16 September 2023

Hi J 1uk, thank you for your 5* review and amazing comments towards our team and especially Coral. We're really pleased the team were efficient and superb to deal with and thank you for your recommendation.

5/5

Google

I had originally got a quote from Nicol & Co but decided to go with a fixed price online estate agency. My house was on the market for a number of months and after finally agreeing a sale significantly under the asking price, the deal fell through. I then got back in touch with Matt Bennett at Nicol & Co at the end of April '19. The house was on the market a week or so later, by the middle of May Matt and the team had arranged 10 plus viewings and by the end of the May I'd agreed a full asking price offer. Extremely pleased and would highly recommend Matt and the rest of the team at Nicol & Co.

Nick · 5 July 2019

5/5

Google

We used Nicol & Co for trying to find a home for us. We were first time buyers with a very specific criteria. Matt Bennett was fantastic during the whole process and kept us up to date and got us in to see houses the day he knew they were available. We didn’t end up buying through Nicol and Co as it turned out what we wanted didn’t exist so ended up going with a new build. But when we sell I roll go straight to Matt.

Hannah · 5 July 2019

5/5

Google

Very pleased with the whole process. The valuation visit and information provided gave me the impression that the sale would be handled well, and it was. I was kept up to date on the progress by Chloe, who handled the whole thing very well. Not once did I have to chase anything, the communication was constant. I would not hesitate to use Nicol & Co again, or to recommend their services.

Andy · 1 August 2023

Agent replied · 8 August 2023

Hi Andy, thank you for your 5* review of our Droitwich office. It's great to hear you had constant communication and kept up to date regularly by Chloe. Thank you for your recommendation too.

5/5

Google

The team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all

J · 31 August 2022

Agent replied

Hi J 1uk, thank you for your 5* review and amazing comments towards our team and especially Coral. We're really pleased the team were efficient and superb to deal with and thank you for your recommendation.

5/5

Facebook

We completed our first house purchase through Nicol and Co this Friday and have to say you guys came highly recommended and certainly lived up to your reputation! From being proactive with what was available on the market, through to the viewings and eventually the purchase, the whole team were awesome. Special thanks to Matt Bennett, Paul, Lucy and Sam who were all really helpful throughout the whole process. And to top it off, we were presented with a moving pack, full of both practical gifts and fun treats, when we collected our keys! Thanks team, you are awesome. Leanne & Stan x

Simon · 14 April 2019

5/5

Google

Sold our house recently with Nicol and Co. Viewings were arranged on the property before pictures even went online! We had to offers on and over the asking price within a few days. Sam was excellent from start to finish. We were regularly contacted with updates etc. She was very pleasant and easy to deal with. We have used other estate agents before but none of them came close to the service we have received from Nicol and Co! Overall we would recommend Sam and the team to anyone who wants a quick, well priced and stress free house sale.

Richard · 28 March 2019

5/5

Google

Fantastic set up with extremely helpful staff, Every part of the process they have got right if your looking for an estate agent this is the place to go. We sold our house and bought a house in droitwich from nicol and co. Its always going to be stressful selling a house. Sam was always in contact with us in regards to how the progress was going between the solicitors and helped get everything pushed through. She really excels in taking the strain of moving away from yourself. We also bought through Nicol and co and you always picture an estate agent to be pushy but this is certainly not the case, they have really set the standards high. They let you look round the house with no pressure and give you as much information as they can. If they dont have it they will come back to you. Shaun was really helpful throughout and showed us round the house we finally bought! A great service all round

Luke · 28 March 2019

5/5

Facebook

Great service from Nicol &co . Special thanks to Leanne who was instrumental in pushing through the sale. It took 4 months to complete the sale on our empty flat mainly thanks to our conveyances Avrillo who were pretty useless. Communication was non existent. You had to book when you could call them and then they couldn’t take the call. If it wasn’t for Leanne who communicated with the vendors solicitor we would still be at it now!Nicol & co always professional and nothing to much trouble. Strongly recommend!

Andrea · 20 March 2019

5/5

Facebook

Nicol & Co have proved to be a very professional and experienced estate agent who we would highly recommend to anyone thinking of selling their house. They have been particularly helpful as we do not live locally and have relied on them even more than in a standard sales process. The whole team deserves high praise and our thanks. Special mentions should go to Kat, Alice, Hannah, Luke & Dan for their attention to detail and support through out.Anyone looking for a professional estate agent should seriously consider Nicol & Co.Many thanksBill & Anne, Lincolnshire

Bill · 23 September 2022

Agent replied · 4 July 2023

I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496

5/5

Google

Sold our house recently with Nicol and Co. Viewings were arranged on the property before pictures even went online! We had to offers on and over the asking price within a few days. Sam was excellent from start to finish. We were regularly contacted with updates etc. She was very pleasant and easy to deal with. We have used other estate agents before but none of them came close to the service we have received from Nicol and Co! Overall we would recommend Sam and the team to anyone who wants a quick, well priced and stress free house sale.

Richard · 29 January 2019

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Questions about Nicol & Co Droitwich

What do sellers say about Nicol & Co Droitwich?

29 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co Droitwich?

20 reviews from buyers, rated 4.7 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co Droitwich?

10 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co Droitwich?

16 reviews from tenants, rated 4.9 out of 5 on average. For example, Matt wrote: "I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Worcester won Platinum; Nicol & Co, Malvern won Gold.

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