Trusted Agent profile · Downend
★★★★★
2,116 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,116 reviews on three platforms, including 252 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
3/5
GoogleThe teams are great but my experience with the landlords wasn’t great that why I am giving 3 stars
Thank you for your review and for your lovely comments about the team, it’s really appreciated. We’re sorry to hear that your experience with the landlord wasn’t as positive and that this impacted your overall experience. Thank you again for your feedback, and we wish you all the best. Best wishes , Lisa
5/5
TrustpilotFive stars from Melanie Whitehead Andrews letting agency
I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.
Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys
5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
5/5
TrustpilotI cannot recommend Andrews Property enough
I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews
Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys
5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleExcellent service. Really helpful and knowledgeable through every step. Responded quickly to any queries we had and helped us navigate anything that came up. Paul in particular was great, but the whole at Downend were great to work with! We’re so happy with our new home!
Hi Emily, fantastic to see that the team at Andrews Downend have been on hand to help you with everything you needed. We know that Paul will really appreciate seeing your kind feedback too. Thanks, Rhys
5/5
TrustpilotFantastic service
Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.
Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys
5/5
TrustpilotEfficient service
Everything was very quick and efficient. Shannon was very informative and helpful on the show around
Hi Callum, thank you for your wonderful feedback! We're thrilled to hear that Shannon provided you with a quick and efficient experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotJodi is warm, friendly and helpful
I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊
Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys
5/5
GoogleAs a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
5/5
TrustpilotWe have a few properties we rent out…
We have a few properties we rent out through Andrews and have built a good rapport with julie Calver.
Dear Steve, Thank you for your wonderful review and for highlighting your positive experience with Julie Calver. We're thrilled to hear about the rapport you've built. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, Andrews Head Office
4/5
GoogleTook a while and quite a few viewings but then the right one came along. Andrew's staff professional , would have welcomed more progress reports, as the weeks go by one begins to wonder.
Hi Bob, thank you for your feedback and for choosing Andrews Downend. We appreciate your suggestion on progress reports and will work on improving our communication. Your insights help us enhance our service. Best wishes!
5/5
TrustpilotI have to say that Emma is a superstar
I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S
Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa
5/5
GoogleI’m so delighted with Andrews, Paul and his team took on selling my house after a very disappointing experience with another estate agent. They produced a great brochure with fab photos. Within 48hrs I was made an offer. Paul even helped me fill out the paperwork. Highly recommend Andrews in Downend, communication has also been excellent, keeping me updated with each step.
Good morning Lou Manning, thank you for your feedback regarding Andrews Downend. Thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.
5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
5/5
TrustpilotI have been dealing with Michelle for a…
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
5/5
TrustpilotExcellent!
Harpindar at the Downend branch has been incredibly helpful and friendly. She has put in great time and effort to building strong, friendly, and trusting working relationships with both landlord and tenant. Whilst providing continued friendly support throughout the process.
Dear Heather, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar at the Downend branch. Building strong relationships is our priority, and we're glad she made a difference. Your satisfaction is our reward. Best regards, Andrews Head Office
5/5
TrustpilotGreat company for student lets
Great response and queries actioned in a prompt professional manner . Louisa helped sort out issues quickly which was reassuring to know the lads ( students) were safe Highly recommend this company for student letsAlso big thanks to Lydia who from the outset has guided the lads in getting the property and all that comes along with that. Amazing !
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
5/5
TrustpilotHighly recommended.
Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!
Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys
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Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
