Andrews Downend reviews

★★★★★ 5/5

Trustpilot

Hands on style

Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.

Martin · 13 March 2024

★★★★★ 5/5

Trustpilot

I have been very impressed by Samantha…

I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.

Jan · 30 January 2024

★★★★★ 5/5

Trustpilot

Stephen is always informative

Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.

Emily · 22 August 2024

★★★★★ 5/5

Trustpilot

First impressions are lasting!

Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!

Kathy-Ann · 5 December 2023

★★★★★ 5/5

Google

Excellent service from start to finish. We’ve just completed on our purchase and want to give a special shout-out to Tom and Antonia. They kept us updated at every stage and handled everything with total efficiency, despite significant delays caused by the seller’s solicitors.

Vijay · 15 February 2026

★★★★★ 5/5

Trustpilot

New landlord

Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly

Helen · 27 April 2026

★★★★★ 5/5

Trustpilot

Best letting agent and property managers we’ve worked with

We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!

Sam · 5 June 2024

★★★★★ 5/5

Trustpilot

Very satisfied!

This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.

Teresa · 10 March 2026

★★★★★ 5/5

Trustpilot

Highly recommend!!! Zy was a star.

Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.

Aisha · 28 October 2024

★★★★★ 5/5

Trustpilot

I spoke with Molly and I was given…

I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

Matthew · 9 May 2026

★★★★★ 5/5

Trustpilot

Tanya was brilliant

Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended

John · 24 August 2024

★★★★★ 5/5

Trustpilot

Brian Barnsby​​​​ was brilliant with…

Brian Barnsby​​​​ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars

Kimie · 9 September 2024

★★★★★ 5/5

Trustpilot

Friendly and Bubbly Staff

Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea

Dmonic · 17 October 2024

★★★★★ 5/5

Google

Antonia made my whole buying process seamless. She was professional, responsive, and truly understood my needs, finding the perfect property for me and making my journey stress-free! I highly recommend them to anyone looking to buy or sell!

Mya · 15 October 2024

★★★★★ 5/5

Trustpilot

Jasmine Gyde

Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯

Ishaq · 31 May 2024

★★★★★ 5/5

Google

Antonia made my whole buying process seamless. She was professional, responsive, and truly understood my needs, finding the perfect property for me and making my journey stress-free! I highly recommend them to anyone looking to buy or sell!

Maria · 13 October 2024

★★★★★ 5/5

Trustpilot

Helpful staff and quick to respond

Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.

Jake · 26 September 2024

★★★★★ 5/5

Google

Written on behalf of Mark Lewis Andrews present as a friendly and helpful face as many others do, but what sets them apart for me are their insights into the wider market and awareness of local features which means they can price property spot on. The presentation of my fathers property was truly excellent, showing all the features that make it quite special. It is, in my opinion, that this was instrumental in generating considerable interest and an early offer of the full asking price. What more can you ask for? All aspects of the sale were without drama which made the process so easy for myself and my family at a particularly difficult time. My thanks to James and all the team involved in the Downend branch in Bristol.

Emily · 9 December 2020

★★★★★ 5/5

Trustpilot

Excellent valuation advice

We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.

Stephen · 21 August 2024

★★★★★ 5/5

Google

Written on behalf of Mark Lewis Andrews present as a friendly and helpful face as many others do, but what sets them apart for me are their insights into the wider market and awareness of local features which means they can price property spot on. The presentation of my fathers property was truly excellent, showing all the features that make it quite special. It is, in my opinion, that this was instrumental in generating considerable interest and an early offer of the full asking price. What more can you ask for? All aspects of the sale were without drama which made the process so easy for myself and my family at a particularly difficult time. My thanks to James and all the team involved in the Downend branch in Bristol.

Emily · 13 November 2020

★★★★★ 5/5

Trustpilot

All the Andrews sale team are…

All the Andrews sale team are attentive, friendly and charming to work with and respond when they say they will. High level of communications over what became an elongated process owing to a less than responsive solicitor. They handled the viewings perfectly, arranged for surveyors to visit the empty property and took electricity and gas meter readings prior to completion. They were consistent in providing a high level of service.

Mr · 19 March 2026

★★★★★ 5/5

Trustpilot

Exceptional Service - Isaac Made Buying a House a Breeze!

If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.

Juliana · 10 April 2024

★★★★★ 5/5

Trustpilot

I had a good experience with Andrews…

I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍

Jugal · 30 August 2024

★★★★★ 5/5

Trustpilot

Paul and Elliot were excellent and…

Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.

John · 30 September 2024