Trusted Agent profile · Downend
★★★★★
2,116 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,116 reviews on three platforms, including 252 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
4/5
TrustpilotShe was lovely from start to finish
She was lovely from start to finish! Really sold the house for ys
Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys
5/5
GoogleWas great being shown around by Shannon today , very punctual and and professional,
Hi Jake Vankuylenburg, thanks for giving us a 5 star review! We’re so pleased that Shannon has been able to help you with your viewing and everything else you needed.
5/5
TrustpilotJust bought our first home
Just bought our first home. The guys at Andrews were very understanding and helpful
Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.
5/5
TrustpilotAmazing experience as first time renters in the UK.
As first time renters in th UK we could not have asked for a better estate agent.
5/5
TrustpilotFantastic Service
I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.
5/5
TrustpilotVery supportive company
Shannon and Antonia were lovely.
5/5
TrustpilotExcellent
We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.
2/5
GooglePolite on the phone when registering but then hard to reach anyone to arrange viewings of rental properties. Finally got a call back over 24hrs later and the lady on the phone had no information about my needs. Offered to call me back....that was 2 hours ago and I've still heard nothing. All I want to do is view a property I found on Right Move. Very poor service considering the extortionate fees.
5/5
TrustpilotThe attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
5/5
GoogleVery good service and the agent kept following up with me if they require any information. Very polite and kind to answer all my questions.
Good morning pradeep kumar, thank you for taking your time to leave us a review.
5/5
GoogleFriendly, stellar service preparing to become tenants at a property marketed by Andrews. Cannot fault in any way - staff handled sensitive matters well. ❤️
Hi Alyx Sekhmet, thanks so much for leaving us a 5 star review!
5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
5/5
GoogleGreat viewing with Nick today very friendly and very professional Thank you
Hi Zoe Ripard, thanks for sharing your experience with us. Thanks so much for leaving us a 5 star review!
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
5/5
TrustpilotVery competent
Very polite and helpull
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
5/5
GoogleGot Shown around by Shannon brilliant branch very professional.
Hi Jessica Probert, thanks for sharing your experience with us. I’m happy to hear that you had a great experience with Shannon and found the process as stress free and easy as possible.
5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards, its most recent.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
