Trusted Agent profile · Downend

Andrews Downend reviews

4.9

★★★★★ Excellent

2,116 reviews across 3 platforms

12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ

Part of Andrews, see every office.

Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,116 reviews on three platforms, including 252 Google reviews rated 4.8.

Google logo

4.8 / 5

252

Reviews on Google

This office

Yell logo

2.3 / 5

6

Reviews on Yell

This office

Trustpilot logo

1,858

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Downend office, from every platform, shown as written. First names only.

5/5

Google

Paulina took me around the property. Very knowledgeable and friendly, great service with professionalism all the way through.

Mark · 13 November 2022

Agent replied · 12 November 2024

Good afternoon Mark Woodward, thanks for leaving Paulina 5 star feedback!

5/5

Trustpilot

Great Service

I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.

Alex · 23 February 2023

5/5

Trustpilot

Great experience from beginning to end

Great experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.

Sarah · 10 February 2023

5/5

Trustpilot

We were looking for a property recently…

We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency

Vlad · 12 May 2023

5/5

Google

Andrews has made my first time move/tenancy seamless, any issues during my time here has been dealt with quickly in a very efficient manner.PositiveResponsiveness, Professionalism

Becca · 13 November 2021

Agent replied · 12 November 2024

Hi Becca Ferguson, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Trustpilot

We had a great experience purchasing…

We had a great experience purchasing through Andrews with all agents that we spoke to. Our main dealings were with Katie Maggs who was amazing and very friendly. She was especially great whenever dealings were slowing - she kept regular contact with us, as well as both ours and the vendors solicitors.

Eve · 21 July 2022

5/5

Google

Nice rental experience! Connie helped us a lot, she follow the details and answer our questions patiently.

Helen · 13 November 2022

Agent replied · 12 November 2024

thanks so much for leaving us a 5 star review!

5/5

Trustpilot

Andrews has been my letting Estate…

Andrews has been my letting Estate agent for nearly 10 years and in all this time they have been very good in providing advice and support between landlord and tenants. Of all the estate agents I used in the past Andrews has been by far the most professional I used.

Alberto · 30 September 2022

5/5

Trustpilot

We just move out from property rented…

We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)

Agata · 14 August 2023

5/5

Trustpilot

Downend Branch

Was looking to rent for a house and lovely Shannon from the Downend Branch found us the perfect property and went a above and beyond with the house viewing and helped us ensuring we filled out the application forms correctly!

Bromwyn · 12 August 2023

5/5

Trustpilot

Great service from Hayley Tennet

Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!

Krazykiyomizu · 25 August 2023

5/5

Trustpilot

Rental experience with Andrews

I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.

Nick · 21 February 2023

5/5

Trustpilot

They have been great and helpful from…

They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.

Alvin · 17 August 2023

5/5

Trustpilot

Absolutely Amazing guys.

Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...

Deena · 20 June 2023

5/5

Google

Very helpful and patient . Very friendly staff. Well done Shannon and Paul

Phil · 12 January 2023

Agent replied · 11 January 2025

Good afternoon Phil Nunn, thank you for taking your time to leave us a review. I’m happy to hear that you had a great experience with Paul and Shannon.

5/5

Trustpilot

Seamless

Seamless , professional experience

Julian · 28 September 2023

Agent replied · 29 October 2024

Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.

5/5

Google

I only have one property managed by Andrews, but the service is always top notch. I liaise with Nicola Hopkinson in the Bristol branch, whose email responses are always prompt and courteous (irrespective of how stupid my queries are) and the agency is quick to resolve any issues that come up. My life as a landlord is a lot easier with them on my side!

Steve · 14 November 2017

5/5

Trustpilot

Thomas & the lovely team of the Andrews…

Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****

Ralf · 28 February 2023

5/5

Trustpilot

Monika

The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.

MRS · 31 May 2023

5/5

Trustpilot

A very impressive service

Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!

Sara · 27 April 2023

5/5

Trustpilot

Great service

We were shown around the flat we will now be moving into by Shannon, she was very helpful when viewing and our experience as customers has been fantastic. Very happy with the service we received from the Downend branch of Andrews.

Tom · 26 April 2023

5/5

Trustpilot

I would like to thanks everyone…

I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.

Sanjay · 17 May 2023

5/5

Trustpilot

The experience was absolutely amazing

The experience was absolutely amazing. Paul in the Kingsbury office has been really supportive and has helped us through the process from the viewing to completion. The guys in the office are all really helpful and go out of their way to help.

Penny · 2 February 2023

5/5

Google

All staff, first in sales and later in lettings, were professional, helpful and very good to deal withPositiveResponsiveness, Quality, Professionalism, Value

Keith · 13 November 2021

Agent replied · 12 November 2024

Hi Keith, thanks for sharing your experience with us. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your purchase, let and everything that entails.

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