Trusted Agent profile · Downend
★★★★★
2,116 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,116 reviews on three platforms, including 252 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
TrustpilotShannon at Downend branch
Shannon at Downend branch. Very professional and detailed.
Hi Jide, thank you for the five star review. Brilliant to see that Shannon and the Downend team have been able to provide such a good service and experience to you. Thanks, Rhys
5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
5/5
GoogleWe have been tenants for 8 years and have always found Andrews Downend so professional and helpful , very responsive even during an emergency. thank you all so muchPositiveResponsiveness, Professionalism
Hi D Saunders, thanks for sharing your experience with us and leaving such a great review. We wish you the very best for the future.
5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
5/5
TrustpilotExcellent service
Excellent service from Shannon at the Downend branch
Thank you for the five star review, brilliant to see that Shannon and the team in Downend gave you such a positive experience. Thanks, Rhys
5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
5/5
TrustpilotAndrews is a people-centric agency
Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!
5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
5/5
GoogleConnie from Andrews was very knowledgeable and helpful, it's nice to see someone enjoying their job while excelling in it.
Hi B T, thanks so much for leaving Connie a 5 star review!
5/5
GoogleIt was a nice experience with Paulina for the viewing today. She explained everything very well. Thank you
Hi ANULEKHA BABY, thank you for your feedback. thanks for the review. We’re so pleased to read that we helped make you during your viewing and Paulina explained everything to you.
5/5
TrustpilotBig shout to AMSmith@ westbury-on-trym…
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys 👏👏👏.Thank you .
5/5
TrustpilotFriendly and helpful staff
Appreciate Isaac from the branch went above and beyond to accommodate my crazy schedule on a Saturday to fit in two viewings back to back. He has been super professional and helpful throughout even we decided not to pursue with the properties in the end. Thank you very much.
5/5
GoogleGreat service but could improve on communication
Hi Angela Fletcher, thank you for your feedback. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
TrustpilotI visited the office seeking advise as…
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
5/5
TrustpilotFive star agent
We viewed a property with nick from Andrews downed branch. Although we didn’t buy the property we thought NIck was a very good estate agent. He was very informative about the area and easy to chat to. Five stars for him.
5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards, its most recent.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
