Trusted Agent profile · Downend
★★★★★
2,117 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,117 reviews on three platforms, including 252 Google reviews rated 4.8.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleI have recently leased my house through Andrews. I am very impressed with the high service from Taylor who has gone above and beyond. I would highly recommend.
Hi Jack, thank you for the fantastic review, brilliant to see that Taylor and the team has been first class! We really appreciate the feedback. Thanks, Rhys
5/5
TrustpilotElif was very helpful!!
After a year renting from this agency we decided to continue with them.
5/5
TrustpilotViewing with Downend Branch
Went for a viewing the Shannon from the Downend Brach today. She was an excellent host and very greatful for her help having broken down at the property!!
5/5
TrustpilotI recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
5/5
TrustpilotThe customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
5/5
GoogleI was recently shown around a property by Antonia from Andrews, Downend. She was friendly, personable and highly knowledgeable on the property and the local area. I wouldn't hesitate to use Andrews
Good morning Tansy Pratten, thank you for your review. I’m happy to hear that you had a great experience and found the process with Antonia as easy as possible.
5/5
GoogleHave used Andrews to manage a property since 2008. Have always found them professional, friendly, helpful. They have managed maintenance, redecoration etc without fuss. Would certainly recommend Andrews. Been happy since 2008.
Hi Martyn Sanders, thank you for your feedback. thanks for the review. We’re so pleased to read that we helped make you feel at ease through managing your lettings property.
5/5
TrustpilotJanine from Andrews was really helpful
Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency
Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys
5/5
TrustpilotExcellent service
We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star
Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.
5/5
TrustpilotWe had a great viewing today with…
We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.
Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys
5/5
TrustpilotI have recently worked with Keli on a…
I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!
5/5
Trustpilot5 stars *****
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
5/5
TrustpilotViewing Experience
Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience
Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!
4/5
TrustpilotMolly Machon,as senior property manager…
Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated
Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.
5/5
GoogleFabulous help Nick and Paulina have walked me through with a new tenant , i coud not have have more professional help .. highley recomended thankyou all at the Downend branchPositiveProfessionalism
Good afternoon Barbara Maggs, we’re so glad to hear that you had a smooth experience from start to finish. Heres to many more years working together.
5/5
GoogleI met Paulina today for a property viewing. She was there ready to greet me and was very welcoming. She answered any questions that I had and I would definitely recommend!
Hi Emily Buckley, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience with Paulina at your viewing.
5/5
GoogleStaff at Andrews Downend have been extremely helpful in arranging new tenants for my property. I would recommend to anyone looking for a letting agent as either a landlord or tenant.
Hi Toby Norris, thanks for sharing your experience with us. We’re so glad to hear that you had a smooth experience from start to finish.
5/5
TrustpilotNicole was amazing she made me fall in…
Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman
5/5
TrustpilotVery attentive to all my…
Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.
Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks
5/5
TrustpilotExcellent service
I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya 😀
5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you
Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys
5/5
TrustpilotSteve was very patient and kind to me…
Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.
5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
4/5
TrustpilotGreat experience
Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 20192019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards.
