Trusted Agent profile · Downend
★★★★★
2,118 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,118 reviews on three platforms, including 252 Google reviews rated 4.8.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
Trustpilot@Shannon from Andrews Property Group
It was lovely meeting you Shannon. The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Thanks for the five star review. Amazing to see that Shannon was on hand to help you with everything you needed! Thanks again, Rhys
5/5
TrustpilotMy partner and I were looking to find…
My partner and I were looking to find property’s to rent and Shannon from the Downend branch has been so helpful and supportive through out the process. She was really friendly and personable at the viewing and she has also been really helpful arranging another viewing for the property we really liked as my partner couldn’t attend the first. It is obvious she really cares about her clients and is an asset to your team.
5/5
TrustpilotHappy customer
The staff at Andrew’s are so helpful and reassuring with any questions you need answered.There telephone manor is so friendly.l would recommend the agents for the efficient and quick sale.
Hi Mrs Neale, fantastic to see you had such a positive experience with our friendly staff, we are so pleased to see your sale went through efficiently. Thanks, Rhys
5/5
TrustpilotWe purchased a house sold through them
We purchased a house sold through them. They were super friendly, transparent, quick to reply to emails and seemingly more on it than solicitors on both sides of the sale.
Hi Gareth, thank you for the five star review. We hope you are settled into your new home and we are so pleased we were able to help you make the move! Thanks, Rhys
5/5
TrustpilotI had a viewing today with Issy from…
I had a viewing today with Issy from the Downend branch. She was extremely helpful answering any questions i had and made the experience very comfortable and pleasant!
Hi Jaiden, thank you for taking the time to leave us a five star review we know that Issy will really appreciate seeing your feedback. It's also great to see your viewing experience was such a positive one. Thanks, Rhys
5/5
GoogleIt has always been a pleasure dealing with Andrews in Downend ,they have been very efficient and very responsive with any queries, they are by far the most organised agent I have had contact with , they certainly no what they are doing (keep up the good work ) it’s always a pleasure
Hi Scott Milton, thank you for leaving us such a great review.
5/5
GoogleI reached out to Shannon for a viewing in May. She has been helpful in guiding us to prepare an offer and in later steps. We successfully rented the apartment. Thanks for her help!
Hi Josie Leung, thank you for your feedback. We’re so glad to hear that you had a smooth experience from start to finish.
5/5
TrustpilotJasmine Gyde at Andrews was very…
Jasmine Gyde at Andrews was very helpful with supporting us apply for a rental property. She gave us lots of useful information and kept us updated on the process and what was happening
Hi Emma, thank you for the five star review. Great to see that Jasmine and the team have been on hand to help you out through your property search and move. Thanks again for sharing your experience, Rhys.
5/5
GoogleHighly recommended, Andrews Downend staff were very professional and always friendly, efficiently during the process of our property purchase, would like to give credit to Nick, Antonia, and the great team.
Hi Lianghui, thank you so much for the five star review, brilliant to see that Nick, Antonia and the rest of the team were on hand to help you through each step of your purchase. Thanks, Rhys
5/5
TrustpilotLooking forward to be renting from…
Looking forward to be renting from Andrews property,The staff at Andrews are very friendly and professional.l was assisted by Kinga,she is very helpful, friendly and she keeps you updated.
Hi Audrey, thank you for the review of the team, especially Kinga. It really is appreciated and we are so pleased we were able to help you find your new home! Thanks, Rhys
5/5
TrustpilotFive stars for the letting team at Andrews
As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.
5/5
TrustpilotEmily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable
5/5
TrustpilotExtremely friendly and helpful with our…
Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.
Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa
5/5
TrustpilotEd made our journey seem easy but it…
Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.
Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys
5/5
Trustpiloti spoke to karen and she had great…
i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property
Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys
5/5
TrustpilotLouise Gonella in the property…
Louise Gonella in the property management team helps me manage my flat that is rented, in Tooting.She is always polite and professional.Ian Hayward
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
5/5
TrustpilotLovely Staff
It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys
5/5
GoogleIn an active market, with loads of customers, it’s easy to forget about the human element of the job. This is not the case at Andrews. Warm, kind, and helpful people all over.
Good afternoon Mauricio Joven Bonelo, thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. From all the team, thank you again.
5/5
GoogleWe booked a viewing with Connie who gave us a clear and well informed tour of the property. We have found Connie to be very approachable and responsive with any queries we have, which massively helps with the stress of securing a property. Thank you.
Hi oliver martin, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
5/5
GoogleI viewed a property in Kingswood earlier today with Andrews and I must say that the agent Mr. Connie Chan provided a highly professional viewing service, answering all of my questions. Whilst the flat itself was not for me, the service from Andrews was excellent.
Good morning Paul Davis, thank you for your review. I’m happy to hear that you had a great experience with Connie and found the process professional. We will keep looking for your dream property moving forward.
5/5
TrustpilotHyper Swift Service
Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.
Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.
5/5
TrustpilotNancy Henly part of the Andrews…
Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly
4/5
TrustpilotIt was great experience with Shamiya…
It was great experience with Shamiya today she did took me around the house and answer questions about the house
Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.
5/5
TrustpilotGreat communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 20192019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
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Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards.
