Trusted Agent profile · Downend
★★★★★
2,117 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,117 reviews on three platforms, including 252 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleShannon provides great customer service. Also provided multiple solutions within 15 mins. They are speedy at responding whenever any concerns are raised. They are all very good in general!
Good morning Jayden Kwok, thank you for taking your time to leave us a review. We’re so glad to hear that you had a smooth experience from start to finish.
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
TrustpilotFriendly service
Issy at the Downend branch was punctual and very friendly during my flat viewing - thank you so much!
Hi Rumaisa , Thank you for the five star review. It is fantastic to hear that Issy was very friendly and punctual for your viewing. Thanks , Lisa
5/5
GoogleAndrew's has been helping us to find a property over the last few weeks. They have very friendly and professional agents, like Connie Chan, who has been exceptional on organising our viewings, always on time, friendly and with a great attitude.
Hi Esteban DElia, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
5/5
GoogleVery reliable agency and i had a good experience with them.My negotiator Paulina Nebeling was very supportive and helpful through out the process.
5/5
TrustpilotThank you Nick from Downend Bristol…
Thank you Nick from Downend Bristol Branch, who was extremely helpful and knowledgeable about the property and the area.
5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Thank you, Mandeep. We appreciate your feedback.
1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
5/5
GoogleA very warm welcome as we entered the propertyLizzie is amazing goes through every detail and gave relevant information.Was a great experience keep up the good work Lizzie.
Hi Gertrude, fantastic to see how detailed Lizzie was on your viewing, we know she loves to try and answer every question she can, Lizzie certainly knows her stuff! Great to know she was sharing her wealth of knowledge with you. Thank you for the five star review, Rhys.
5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
5/5
GoogleCant speak highly enough of the Andrews Team at Downend! They've been so supportive in our search for a new home, taking the time to answer our questions and discuss options with us. Nick, Katrina & Russ, thank you. Josh
Hi Mr Tonni, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
5/5
GoogleHad a great viewing with Nick. Very knowledgeable and knows the market very well. He also went above and beyond to accommodate our viewing requirements.
Hi Darren Vickery, thanks for sharing your experience with us. We’re glad to hear that we were able to help you out with the whole moving process.
5/5
TrustpilotExcellent work from Sumita & team,Kingsbury
Sumita and team in Kingsbury were excellent. Helpful and knowledgeable at all times. Would definitely recommend them for letting.
5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards.
