Trusted Agent profile · Dorset

Greys Estate Agents Dorset reviews

★★★★★ Excellent

211 reviews across 3 platforms

7 The Triangle, Upton, Poole, Dorset, BH16 5PG

Greys Estate Agents's office in Dorset, at 7 The Triangle, is rated 4.8 out of 5 across 211 reviews on three platforms, including 164 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

164

Reviews on Google

This office

Facebook logo

4.8 / 5

40

Reviews on Facebook

Business-wide

Yell logo

4.4 / 5

7

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Greys Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

5/5

Google

Greys acted on by behalf whilst dealing with my in-laws passing and I as executor for the will and the selling of the house. Greys were very professional and understanding throughout the whole sale. Nothing was too much trouble, …

Paul · 16 April 2025

Agent replied · 16 April 2026

Hi Paul, Thanks for taking time to leave this great review for us and also putting your trust in us to deal with the sale of the property. It was our pleasure to help and we wish you all the best for the future.

5/5

Google

From calling Greys to going through the whole process of selling my house, it was extremely easy. I got 3 valuations and Greys came out top. They handled everything for me and my house sold quickly. Communication was great and they kept me informed of everything that was happening. All the staff are extremely friendly, helpful and supportive. I would highly recommend anyone selling or even buying to go through Greys.

Lucy · 14 November 2023

Agent replied · 11 June 2024

Thanks for your kind words Lucy!

5/5

Google

Grey's were fantastic in supporting us with buying and selling a home. The journey wasn't smooth, however Grey's were incredible at offering support, advice and helpful updates whenever they could - they made a difficult situation feel a …

Charlotte · 16 April 2025

Agent replied · 16 April 2026

Thank you Charlotte... We got there in the end and thank you for your commitment to this tricky process. Wishing you all the best for the future in your lovely new home from all of us here at Greys, Upton.

5/5

Facebook

We sold our house through Greys Upton in Dec 2019. The team were professional and responsive. Lydia was brilliant from start to finish, supportive every step of the way. Lydia kept communicating with all involved and remained calm and steady.We would recommend Lydia and the team without hesitation.

Karen · 26 April 2020

Agent replied · 13 June 2024

Hi Karen, Thanks for leaving such a positive review on our page, it was a pleasure dealing with you. All the best, GREYS.

4/5

Google

Greys staff were extremely helpful throughout the sale process as this followed my father passing away and I had never sold a house before. Thanks for all your help from all the guys and girls at Greys

Chris · 16 April 2025

Agent replied · 16 April 2026

Hi Chris, Thank you for leaving this positive review.... Wishing you all the best from all of us here at Greys, Upton.

5/5

Google

I had the pleasure of working with Luke, who helped with a tenant find service. Super helpful, great comms, and professional. I would recommend this service .... it saves so much time.

M · 4 June 2025

Agent replied · 16 April 2026

Thank you so much, Matt. Your feedback is really valuable and we're pleased you were happy with the service provided. All the best!

5/5

Google

We cannot recommend Greys enough. The team at upton and always so friendly and approachable. We have always felt like they actually care about us and getting the process through as straightforward as possible. We have used them twice and we really feel we couldn't use anyone else for future. They are always helpful and great at keeping you informed and updated on the situation and always happy to answer multiple questions.

Anna · 12 June 2023

Agent replied · 11 June 2024

Thank you so much Anna. It's been our genuine pleasure helping you move again and we look forward to seeing soon. Wishing you all the very best for the future in your new home from all of us here at Greys Upton.

4/5

Google

Very pleased with the service. Friendly staff but not pushy

MARGE · 24 December 2025

Agent replied · 14 January 2026

Thank you Marge. Much appreciated!

5/5

Google

Most professional, very helpful and patient guys working in Greys Estate Agents. I bought recently house and had a few issues, so the purchase took much longer , then we all were expecting. Assistant manager Joe helped me through all the difficulties while we were waiting for the final decision, kept me up to date and even helped to buy some furniture from the house owners. I would definitely recommend them.

Tina · 12 June 2023

Agent replied · 11 June 2024

So happy for you Tina.. We got there in the end didn't we?! Thank you for this great review and we wish you all the very best in your new home.

5/5

Facebook

Great Service all round. Greys dealt with both my sale and purchase and I could not have asked more from Alan and the team. They were excellent in dealing with all aspects of both the sale and purchase, I was kept up to date at all times throughout the process and really felt the team were working for me to ensure I got the move I wanted. Thank you to all involved, I would not hesitate in recommending your services to others.

James · 23 November 2017

5/5

Facebook

I am very pleased with Greys Estate Agent. From beginning to the end, it was so helpful and informative. Even when I was struggling they help me with the solution. It's not just about profit and being "in charge". They meant about "care" as well. Thank you again to Greys Estate Agent in Parkstone. Lloyd and his team: Luke, Paul, Linda and Judie. You're marvelous. Thank you for your service.*****

Fatnan · 13 August 2021

5/5

Google

Thank goodness for Greys!! From the first phone call to moving in, I cannot express my thanks to Greys enough! We moved back to the area during the craziness of 2021 with properties flying off the shelf before we could get down here to view them. I viewed the house we are currently in and managed to secure it, then, we had all sorts of hold ups with conveyancers and the agents we sold through advising 'it was out of their hands', I was despairing!! Lydia from Greys was a steadying force through the process and without her determination, I know we would have lost this house, now our home. Thank you all so much, for making my dream to move back to my home town a reality.

Nadine · 12 June 2022

Agent replied · 11 June 2024

Hi Nadine, Thank you for leaving this fantastic review for us... It was our genuine pleasure dealing with you and we're so pleased you're happy in your lovely new home. Best wishes from all of here at Greys Upton.

5/5

Google

From start to finish Joe and his colleagues have been really great. We were selling my dad's mobile home after his death and so things were quite raw for us as a family but Joe showed professionalism at all times. I would definitely recommend Greys Estate agents to family and friends.

Helen · 26 July 2024

Agent replied · 25 August 2024

Thank you Helen. We really appreciate your kind review - We're so pleased you were happy with the service provided, it's been our pleasure. Thanks again for giving us the opportunity to act for you and we hope to see you soon. Wishing you all the best for the future.

5/5

Google

Joe and his colleagues were patient and quick to answer any queries I had when buying my flat. I was living 3 hours away by train and working but they managed to keep me informed every step of the way. They also found solutions to some of the difficulties I had which were not directly connected to the sale. Highly recommended.

Diana · 14 December 2023

Agent replied · 11 June 2024

Thank you for your kind words Diana. I hope you enjoy your lovely new home!

5/5

Yell

Brilliant experience with Greys

I have just moved house and used the services of Greys in Upton.. Russell, Alan and Lydia were fantastic from start to finish! I put my house on the market on a Saturday and by Tuesday, it was SOLD. Two months later, My family and I are now settling in our new home and could not be happier. Communication and advice was comprehensive throughout and I would have no hesitation recommending them to friends and family. Thank you!

Yelldave · 22 July 2015

5/5

Google

Sold our house recently through Greys and they were amazing! No hassle, very straightforward and always easy to communicate with. Any questions asked were promptly answered. Would 100% recommend them!

Adam · 11 April 2025

Agent replied · 1 May 2025

Thank you Adam... What a great review - it was our pleasure to help you move. Wishing you all the very best for the future

5/5

Google

Joe really helped us price, and sell our property quickly. The service was great highly recommended. Thanks Joe

Adrian · 12 June 2023

Agent replied · 11 June 2024

Thank you Adrian... Really appreciate your kind review and we wish you all the very best for the future.

5/5

Google

Greys estate agents Upton where absolutely fantastic when we were buying our first home. They were always helpful, and so easy to work with. Would recommend them to everyone.

Kirsten · 16 April 2025

Agent replied · 16 April 2026

Thank you Kirsten... What a lovely review and we couldn't be happier for you! Wishing you all the best in your first home!

5/5

Google

Greys in Upton sold my mums old house and we brought two separate flats from them. They were always so helpful when ever you needed anything even follow up things after the moves with previous owners etc

Bryan · 24 December 2024

Agent replied · 8 January 2025

Thank you so much Bryan, it was our pleasure to help. Wishing you both all the very best in your new homes!

5/5

Google

Very impressive. Informative, helpful and patient. Lydia went above and beyond to assist our purchase. Thank you.

Debbie · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a positive review Debbie. Much appreciated! Wishing you all the very best in your new home.

5/5

Google

Popped in this morning to the upton branch Without appointment for some advice. I saw a friendly consultant who provided me with an insight into various options …

Candice · 16 April 2025

Agent replied · 16 April 2026

Hi Candice, Lovely meeting you this morning and I'm pleased to hear you found popping in useful. If there's anything else we can help with in the future, please don't hesitate to come and see us again.

5/5

Google

Greys is amazing quintin and the greys team are supportive, kind and professional. This was my first time buying and some days I would be in tears panicking but the team at greys helped me and done all they could to push the sale through! Which has finally happened. I would always get a call back wasn’t ever left until the next day. When picking up the keys they also gave me some cup cakes which tasted amazing. Thank you for all you done greys!!!PositiveResponsiveness, Professionalism

Elizabeth · 26 August 2021

Agent replied · 11 June 2024

Thank you so much Elizabeth. We really appreciated your patience throughout the process and are so pleased you're finally in your lovely new home! Thanks again and if you ever need us in the future, we're only round the corner. Wishing you all the very best from all of us here at GREYS Upton.

5/5

Google

Excellent Service, Lydia and Russell went out of their way to help with the purchase. Would totally recommend them. Thank you Greys Upton for all your help. You were brilliant.PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 14 June 2021

Agent replied · 13 June 2024

Thank you so much jenny. It's been a pleasure dealing with you and we wish you all the very best for the future. From all of us at Greys Upton.

5/5

Facebook

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Arnika · 3 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greys Estate Agents's Google reviews

Questions about Greys Estate Agents Dorset

How many reviews does Greys Estate Agents Dorset have?

Greys Estate Agents's Dorset office has 211 reviews across three platforms: 164 on Google, 40 on Facebook (across the whole business), 7 on Yell.

What is Greys Estate Agents Dorset's rating?

Greys Estate Agents Dorset is rated 4.8 out of 5 across all 211 reviews, and 4.8 out of 5 on Google from 164 reviews.

Has Greys Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Greys Estate Agents, Poole won Trusted Agent.

Where is Greys Estate Agents's Dorset office?

Greys Estate Agents Dorset, 7 The Triangle, Upton, Poole, Dorset, BH16 5PG.

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