Trusted Agent profile · Dorset

Greys Estate Agents Dorset reviews

★★★★★ Excellent

211 reviews across 3 platforms

7 The Triangle, Upton, Poole, Dorset, BH16 5PG

Greys Estate Agents's office in Dorset, at 7 The Triangle, is rated 4.8 out of 5 across 211 reviews on three platforms, including 164 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

164

Reviews on Google

This office

Facebook logo

4.8 / 5

40

Reviews on Facebook

Business-wide

Yell logo

4.4 / 5

7

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Greys Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

4/5

Google

Russ and all the team made the process of selling my late Grandfather's property a breeze... Professional, communicative, provided good advice and reassurance throughout the process. If you're selling in the Upton then I'd definitely recommend Greys Estate Agents

Jon · 14 December 2023

Agent replied · 11 June 2024

Thanks for your feedback Jon

5/5

Google

The team at Greys were so supportive and helpful throughout the house buying process and I wasn’t even their client. I wouldn’t hesitate to use them as my estate agent in the future because I know they’ll do everything they can to get everyone to completion.

Danielle · 12 June 2023

Agent replied · 11 June 2024

Thank you so much Danielle... Pleased our input got everyone moving as smoothly as possible.

5/5

Google

Russell and the Greys team have been a pleasure to work with throughout the whole process of purchasing my house. Regular updates to myself have been great and would highly recommend Greys again

Tom · 12 April 2024

Agent replied · 11 June 2024

Thanks for taking the time to leave your review, Tom. We hope you're enjoying your new home - it was a pleasure dealing with you too.

5/5

Google

Greys did an amazing job selling my property and dealing with the purchase of my new home. The whole team communicated extremely well through the whole process and worked hard to make sure everyone was working together to achieve their deadlines. Throughly recommended!

Sean · 12 June 2023

Agent replied · 11 June 2024

Thank you so much Sean.. We really appreciate you taking the time to leave this great review. Wishing you all the very best in your fantastic new home!

5/5

Google

Top drawer service. From valuation to completion we had a great experience, the team worked hard to ease the process. Both buying and selling, was easy concise and we were informed all the way. Great job thanks

Gman · 14 November 2023

Agent replied · 11 June 2024

Thanks for your feedback. All the best for the future!

5/5

Google

We found greys very friendly and helpful and we weren't even clients of theirs. They answered emails promptly and were always at the end of the phone if needed. When we picked up our keys to our house they even had cakes for us which were delicious. Would definitely use them in the future and recommend them to anyone.

Matt · 12 June 2021

Agent replied · 11 June 2024

Thank you so much Matt. Wishing you all the very best in your lovely new home.

5/5

Google

Lydia & her team have been dealing with a protracted Probate sale of our Hamworthy house. We have received excellent service throughout the process being kept well informed with all visits & queries. We completed today & would thoroughly recommend Greys to sell your property.PositiveResponsiveness, Quality, Professionalism, Value

Sandra · 26 August 2022

Agent replied · 25 August 2024

Thank you so much for taking the time to leave such a great review for us! It's been our pleasure acting for you and we wish you all the very best for the future. From everyone here at Greys Upton.

5/5

Yell

FANTASTIC

Having had a very bad experience previously with Greys, many years back, it was very refreshing to see how things have changed! Fantastic! From the the valuation through to completion Grey's exceeded my expectations. Home buying can be frustrating, difficult and hard work, throughout the process, the team in Upton guided us through the process with professionalism, humour and respect. Many thanks for your hard work and caring attitude. Graeme

GraemeP-1987 · 10 June 2023

5/5

Google

Very professional service with Joe helping me through the process of selling a property. Reasonable fees and regular updates throughout. I would highly recommend Greys Estate Agents in Upton and if dealing with another property in the area I'll be sure to using them again.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 14 June 2022

Agent replied · 13 June 2024

Hi Phil, Thanks for your kind words and taking the time to leave this review - It's been a pleasure dealing with you and we wish you all the very best for the future.

5/5

Google

Really helpful, professional and pleasant. The whole team at the Upton branch made selling our late parents' bungalow as straightforward as possible. Lydia in particular went that extra mile at the end to ensure our sale completed on time. Would not hesitate to recommend to others.

Susan · 12 June 2022

Agent replied · 11 June 2024

Thank you so much Susan. It's been lovely dealing with you and your husband and we wish you all the best for the future. Thanks again from all of us here at Greys Upton.

5/5

Google

We bought our house through Grey's in 2022 and everything from the viewings to the offer and acceptance was dealt with quickly and smoothly (all within 24 hours)

Harriet · 12 December 2023

Agent replied · 11 December 2024

Thanks Harriet... We're all so happy for you and wish you many happy years in your lovely new home!

5/5

Google

Lydia & her team have been dealing with a protracted Probate sale of our Hamworthy house. We have received excellent service throughout the process being kept well informed with all visits & queries. We completed today & would thoroughly recommend Greys to sell your property.

Sandra · 12 June 2022

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a great review for us! It's been our pleasure acting for you and we wish you all the very best for the future. From everyone here at Greys Upton.

5/5

Google

Well done Grey's. Efficient, accessible, competitive and helpful throughout the sale of the property.

Dan · 18 August 2024

Agent replied · 25 August 2024

Thank you Dan! It was a pleasure acting for you and we wish you all the very best for the future.

5/5

Facebook

Brilliant service from start to finish. Cannot fault them! Communication is key with house selling/buying and these guys were great in keeping us informed at all times. Always at the end of the phone and respond to emails very quickly! Quick mention to Lydia who was brilliant and professional! Will definitely be using them again!

Leigh-Ann · 30 April 2020

Agent replied · 13 June 2024

Hi Leigh-Ann, Thanks for posting such a lovely review. We wish you and the family all the happiness in your new home and look forward to dealing with you again in the future. All the best, GREYS.

5/5

Google

The whole team were really helpful , friendly and professional . My house sold very quickly and the staff at Greys continued to offer support as required during this part of the process .

Jo · 12 June 2023

Agent replied · 11 June 2024

Thank you Jo. We really appreciate your kind review and wish you all the best for the future.

5/5

Google

Thank you so much for your help through out the process of buying our first home. Joe and chris were amazing just like those cupcakes.

Suvekshya · 13 January 2024

Agent replied · 11 June 2024

Thanks for taking the time to leave us a review. We hope you're enjoying your new home!

5/5

Facebook

Thank you to Greys especially Lydia and Joe who made buying our first home an easy and successful process. Nothing was too much trouble, we were kept well upto date and they happily accommodated numerous viewings to the property. Great services xx

Sarah · 27 December 2017

5/5

Facebook

Joe was amazing! We had a very stressful process but thanks to Joe it was made a lot easier and he was beyond helpful! We can’t thank you enough! The Pages

Coral · 16 October 2021

5/5

Google

I would recommend grays thay were very good and sold my flat and then I moved into rented I was very happy with the service

Marion · 14 November 2023

Agent replied · 11 June 2024

Thanks Marion! We hope you're settled into your new home now.

5/5

Google

I recently used Greys Estate Agents for the new flat I'm renting now. Luke Sleeman helped me and was brilliant. He replied to all of my questions quickly and made the whole process very smooth. I would highly recommend. Thanks, Luke!

Tiffany · 12 June 2022

Agent replied · 11 June 2024

Thank you Tiffany.. Much appreciate feedback!

1/5

Facebook

Thought Greys were going to be a good company to sell through however no viewings in approx 2 weeks. Ended up finding my own buyer (a friend) and had no communication from Greys other than the sales memo or follow up to check if I needed anything. However when they found out about the exchange they got their bill in very quickly for doing little work. When I complained they said everything went well on its own and the sale was completed quickly despite them actually having no influence at all on timescales / finding a buyer. Rubbish communication apart from when it comes to putting in their commission bill!

Rachel · 16 April 2021

5/5

Facebook

Thanks to Lydia and Joe from Greys in Upton, for all their help through our tricky purchase. Even though we didn’t sell through Greys they still treated us the same. Would definitely recommend! Thanks again Guys, much appreciated �

Katie · 28 November 2017

5/5

Google

Although we were only buying through Greys, the service we received was helpful, friendly and second to none. As first time buyers it was great to have someone knowledgeable help guide us through the process and point us in the right direction when required.PositiveResponsiveness, Professionalism

Matthew · 12 June 2021

Agent replied · 11 June 2024

Hi Matthew, Thank you for taking the time to leave a review for us. We're so happy you felt you had the support needed and we wish you all the very best in your lovely new home. Kindest regards from all of us here at Greys.

5/5

Google

We bought our house through Grey's in 2022 and everything from the viewings to the offer and acceptance was dealt with quickly and smoothly (all within 24 hours)

Harriet · 12 June 2023

Agent replied · 11 June 2024

Thanks Harriet... We're all so happy for you and wish you many happy years in your lovely new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greys Estate Agents's Google reviews

Questions about Greys Estate Agents Dorset

Has Greys Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Greys Estate Agents, Poole won Trusted Agent.

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