Greys Estate Agents Dorset reviews

★★★★★ 5/5

Google

Sadly my son passed away very suddenly which was obviously very traumatic. Once we were ready we appointed Greys to sell his property. They were extremely sensitive to our situation and made us feel supported throughout the process. We had several viewings before we had an offer which we accepted. Unfortunately the buyer dropped out shortly before contracts were due to be exchanged. However, Joe was able to find another buyer very quickly and everything went well second time around. Overall we were very pleased with the help and support we received from Joe and his team.

Neil · 16 January 2026

★★★★★ 5/5

Google

Big thanks to all the crew at Upton. Their help with selling Mums property at a difficult time was really appreciated. Come completion day there was a hitch which Joe had a solution too. Which made all the difference and got the sale over the line Many thanks N James

Nigel · 16 January 2026

★★★★★ 5/5

Google

I'm very pleased with the service we received from Greys Estate Agents, Upton. Joe and the team were friendly, knowledgeable and genuinely helpful throughout the entire process. Communication was clear and consistent, and the sale completed smoothly. Thank you for making what could have been a stressful experience so easy.

Lorienne · 16 January 2026

★★★★★ 5/5

Google

We worked alongside Greys Estate Agents on a property sale in Upton involving a fee-split agreement. Communication was clear throughout, the sale was handled their side very professionally, and our agreed fee was paid promptly. A smooth and straightforward collaboration - thank you to Joe and all the team at Greys.

Lawrence · 24 December 2025

★★★★★ 5/5

Google

A big thank you to Hali and Joe who helped every step of the way. Very grateful for their kind and friendly approach to help us secure a fabulous property. They were always available to answer questions and we never felt anything other than they were there to help...thank you!

Robin · 24 December 2025

★★★★★ 5/5

Google

I cannot recommend Joe and the team at Greys, Upton highly enough. My purchase was an incredibly lengthy and painful process. Nothing, I might add, to do with Greys. At almost every turn during the process, we were hit with problem after problem. There were times when I really felt like throwing my hands in the air and walking away from the purchase. But it was Joe's unwavering patience and his creative approach to getting things done that kept me believing that I would finally get the property that I wanted. In the end I did and I am delighted that we persevered as I am extremely happy in my new home. Being presented with some fabulous cup cakes on completion day was an added, and delicious, bonus. Greys are an institution in Upton with a reputation for excellent service which is thoroughly deserved.

Nigel · 21 November 2024

★★★★★ 5/5

Google

I couldn't recommend Joe enough, from our first communication with him to giving him the keys for our new owners he did everything he could to make selling our house as smooth as possible! Always kept us in the loop with our buyers and relayed messages as promptly as he could. Although we won't be moving again anytime soon (hopefully!) I would tell anyone looking to buy and sell to give him a call.

Charlotte · 21 November 2024

★★★★★ 5/5

Google

Great proffesional service from Joe, helping me to sell my mums home at a difficult timeand from a 100 miles away Kept me well informed at all times regarding viewings and their outcomes, always quick responses to my Emails/ phone calls and numerous questions. Many thanks to all the team at Greys , but especially Joe, for their great service from begginning to end.This is the second time using Greys for a sale of a park home , would thoroughly recommend them!

Julie · 11 August 2024

★★★★★ 5/5

Google

We used Greys Estate Agents in Upton, Poole in Aug 2024 to rent our property. Big thank you to Russell, Joe, Chris, Hali and Luke. Your communication and systems were first class. You kept us up to date all the way through. Nothing was too much trouble. Very friendly and efficient and felt you genuinely cared about all parties. We will be back. So refreshing. Thank you all.

Sharon · 19 November 2024

★★★★★ 5/5

Google

Greys have supported me in both a purchase and sale. Their team at Upton has been outstanding in both. They have delivered great service from taking the photos to completion. Lydia, Anya and Joe have followed up in a timely manner and kept me fully up to date at every stage of the process. I would thoroughly recommend them if you are considering either a search for a property or if you are selling. Job very well done .

Tina · 10 May 2024

★★★★★ 5/5

Google

Another absolutely incredible experience with Greys. This is our second time using them as our family has expanded since purchasing our first home with Greys. We had an exact house in mind and were not prepared to compromise in any way. Greys went above and beyond to make our dream a reality and managed to find us an identical house in our desired development. Every single member of the team were absolutely amazing from start to finish. Lydia was always extremely cheerful and welcoming, Joe was so kind and respected our home and the fact we had an indoor cat when holding viewings, Chris dealt with our multiple viewing requests for the property we purchased at the drop of a hat. And as for Russel, what a man! Nothing was ever too much or an issue - he took every single call of mine when he was in the office and called me back promptly if he wasn't. I must have been by far the most difficult client he has ever had to deal with as I suffer with anxiety however he put me at ease regularly and looked after us so well. Nothing was ever an issue. We would undoubtably recommend Greys to anyone! They still have that fun and friendly vibe they had 7 years ago and they really do care for their clients and work so well as a team. We had another tight deadline and Russel went above and beyond to make it happen. From the bottom of our hearts we can not thankyou enough for finding our dream home we could not be happier!

Stephanie · 13 March 2024

★★★★★ 5/5

Google

I would highly recommend Greys Estate Agents. Joe and team were extremely helpful and professional throughout the whole process, always giving me advice and reassurance when needed. I would definitely use them again.

Bridgetlowe01 · 16 November 2025

★★★★★ 5/5

Google

Grey’s were excellent throughout the sale process. Joe was our primary agent and provided a very thorough service throughout. We are living overseas so having a great service was very reassuring for us. Joe was always quick to respond and communicated very well with us. We had 3 different agents look at the property and Greys came in quite a lot higher than the other two however they delivered on their estimate and got us the price we wanted.

Dave · 13 January 2024

★★★★★ 5/5

Google

First class service. Joe and his team were extremely supportive during the sale of our property, as there were some difficult hurdles from 3rd parties, despite this I had their full support and everything went smoothly with being kept up to date at every stage. Would highly recommend Joe and his team @ Greys Estate agent Upton. Thank you.

Lesley · 22 November 2024

★★★★★ 5/5

Google

In short, Grays do everything you could expect from your agent to an excellent standard. I would recommend Grey's for anyone looking to move. We got an honest valuation from them and the staff showed great understanding of not just the current housing market conditions but also the wider economic conditions and predictions for the future economic climate. This led to a valuation of our property that closely matched my expectations with my own experience working in mortgages and finance. The property sold in 23 hours at the asking price. We had a number of viewing the same day we listed the property with Grey's giving a good overview of each potential purchasers postion so that we could make a informed decision when considering any offers. The excellent service continued right up to the completion of the mortgage with staff in regular contact with us, the purchaser and the solisotors making sure everyone was fully aware of what was happening giving all involved peace of min and making a stressful process a lot less stressful.

Kev · 15 October 2023

★★★★★ 5/5

Google

The staff at Greys are all amazing and provide an excellent service. Russell, Lydia, Joe, Chris and Anya all played their part in helping us make a difficult process easier. They are friendly, efficient and always willing to go the extra mile to help. We really can’t commend them highly enough. Russell was the first agent to come and value our house and we didn’t bother looking anywhere else. Joe especially was superb with his help and support throughout the process. Thanks Greys! You are the tops!

Andrew · 15 September 2023

★★★★★ 5/5

Google

Greys Upton have been fantastic during our first time purchasing a house. Joe and the team really took care of us and were very responsive and helpful through the entire process, especially as we had very limited time to close on the purchase! Highly recommended.

Tamagohime · 16 April 2025

★★★★★ 5/5

Google

I bought a wonderful house in Upton. The whole team at Greys in Upton were extremely friendly, helpful and approachable, liaising with the seller to allow me to visit and get tradespeople to quote for work that was required based on surveys …

Graham · 16 April 2025

★★★★★ 5/5

Google

I have just sold my property through Joe at Greys and have been hugely impressed with the service from start to finish. Being in the industry myself, I know the importance of customer service and following through on what you say you are going to do. Joe was professional and diligent in making sure our sale was completed quickly. Everyone I spoke to in the office were friendly and very helpful. If you are looking to sell in the Upton and surrounding areas then there is only really one option and that is Greys. Thanks guys.

R · 12 June 2023

★★★★★ 5/5

Google

I was glad that I chose to use Greys Estate Agents to sell my property as they are an experienced team, always gave good realistic advice and were reliable and responsive whenever there were challenges. The property I was selling was not straightforward, this is where Greys experience really counted. The property needed a lot of work so would not appeal to all buyers and needed to be priced appropriately, the mini budget changed the cost of mortgages and then there was a water leak which caused some damage to the property. Greys were always on hand with calm experienced guidance to help resolve these issues. There is one particular example of exceptional service I would like to highlight. This was a probate property and I live some distance away. Grey's visited the property to check on a few things which saved me a journey. My experience of Joe, Russell and the team at Greys is that I could rely on them completely. If you have a property to sell in the Upton area I strongly recommend them.

Ian · 12 June 2023

★★★★★ 5/5

Google

Joe and the team were really helpful throughout the process. We had delays due to a bereavements, bridging loan application aswell as solicitors going back and forth but throughout, we were kept in the loop about all 3 houses in the chain and in the end, it went through as hoped.

Justin · 4 December 2024

★★★★★ 5/5

Google

I sold my house through Greys and can’t thank them enough for their professionalism throughout the process. Very organised, consistent with updates and answered every question I had which helped put my mind ease at a stressful time. I would highly recommend the team at Greys to anyone looking to sell their property

Dylan · 16 March 2026

★★★★★ 5/5

Google

Very pleased with Joe, Chris and the team at Upton Grey's who quickly found a buyer for our property and kept us informed throughout so that all went smoothly with the sale. We had previously listed with another agent with no joy, so we were pleasantly surprised that it all went through so quickly after switching to Grey's.

Helen · 4 June 2024

★★★★★ 5/5

Google

We bought this Summer in difficult circumstances due to needing things to move very quickly and we couldn't be more grateful for what Joe and the team did to get the purchase over the line in speedy fashion. Really helpful when we needed to view the property too and were always on hand looking out for our best interests throughout the whole process. Highly recommend.

Richard · 14 November 2023