Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThere are Estate Agents, and Estate Agents!
I would like to say a massive thanks to Steve Liddicoat. Extremely knowledgeable and professional. The service he provided has been consistently excellent, always on hand to answer my many questions, offering constant reassurance.
My overall experience with entire Team has been a delight. I could not recommend enough. Thank you very much!
Amanda · 17 June 2021
Agent replied · 16 June 2024
Hi, thank you so much for taking the time to provide our William H Brown team with a 5-star review. We are so happy to hear Steve and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleThe lettings team have been fantastic, within ten working days they have assessed our property, advertised, found a tenant and completed all management checks and enabled the tenancy to begin. I have been kept informed with easy communication throughout the process. Impressive!
Richard · 1 September 2025
Agent replied · 8 September 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
★★★★★ 5/5
GoogleAbsolutely first class service. Very efficient and professional. Special mention, and thanks, to Tracy, Catlin and Holly.
Jane · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! Our team works hard to provide top-notch service, and we're thrilled that Tracy, Catlin, and Holly made your experience even better. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks to Holly and Tracy. Fabulous service and got my property on the market quickly.
Pascal did some super photos.
Allison · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review Allison. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs we all know, moving home is an absolute nightmare! We recently moved into a property managed by William H Brown in Doncaster, and were assigned Charlie Wood as our 'go to person'. She was absolutely fantastic. She was professional in everything she did; efficient; and exuded the kind of warmth that helps to make the whole experience more bearable. We can't thank her enough, and would be happy to recommend her, and William H Brown's to anyone.
Professor John Morahan
John · 17 February 2024
Agent replied · 16 June 2024
Many thanks John for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Caz for my application to rent a property. The communication has been brilliant and they have been great with any enquiries I have. Thank you!
Ellie · 19 May 2024
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Ellie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe use Rebecca at William H Brown as our mortgage advisor and she was brilliant! As first time buyers buying at auction me and my partner were so nervous but Rebecca made things as easy as she could, was always so informative and thanks to her we managed to complete well inside the time that the mortgage company set us. I would recommend Rebecca to anyone, we couldn’t of done it without her.
Kurtis · 17 June 2023
★★★★★ 5/5
GoogleI had the pleasure of interacting with Malanie regarding the property she introduced to me. She demonstrated excellent communication skills and had in-depth knowledge about the property, which made our discussion informative and smooth.
SUVARNA · 16 October 2025
Agent replied · 23 October 2025
Thank you so much for sharing your positive experience with Malanie! We are thrilled to hear she was able to provide you with excellent communication and valuable knowledge about our property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have just purchased my first property in the Doncaster area to add to my investment portfolio as most would know its difficult to starting up in a new place, luckily I was able to find Angie in William H Brown who has been nothing short of incredible with her assistance she has provided me so far. I will look to no other person than Angie when investing in the South Yorkshire area.
Kwame · 17 May 2024
Agent replied · 16 June 2024
Thank you for your 5* review Kwame Rennalls. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleEmily was worth her weight in gold at getting the chain of properties in place to be able to complete in a timely fashion... approachable, really friendly and a true professional!
Kate · 19 December 2023
Agent replied · 16 June 2024
It’s really lovely to read another review. Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleThanks to Holly Abbie & Tracey for getting our property on the market Always very polite & professional look forward to dealing with you all throughout our sale
Robert · 17 February 2024
Agent replied · 16 June 2024
Robert, thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTruly, a 5-star service from Caz Bennett on the property lettings side.
It’s been both a pleasure and a huge relief to have her back in the Doncaster office.
Always diligent, proactive and reliable. Makes my life so much easier and less stressful!
Genuinely cares about your property and status of the account. Can’t recommend her highly enough!
Thanks Caz.
Luke · 17 February 2024
★★★★★ 5/5
GoogleExcellent service from William H Brown. The process to-date has been very straight forward thanks to the assistance of Holly and her team. Many thanks.
Jeffrey · 17 April 2024
Agent replied · 16 June 2024
Many thanks Jeffrey Holbrook for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleHaving not bought or sold a house for many years, it was initially a bit daunting. Oliver came out to value the house, who was pleasant and not the usual salesman type person and had good local knowledge of the area and knew what prices houses would sell at in this particular area. The brochure was created and the photographer who came out was extremely helpful and suggested various options of showing each room to its full potential and moved bits around to make the room look it’s best. He took numerous photos all of good quality and if there was a photo I preferred, I was allowed to swap them to my preference. The write up of the property (for the type of property being sold) was not as full as I
Would have liked, however as soon as I explained, I was allowed to make my own improvements to the house details. Jess and Jessica kept me informed all the way through (more than my own Solicitors did!) and were friendly and helpful.
Jane · 17 June 2022
★★★★★ 5/5
GoogleFirst property purchase, and I couldn’t recommend Keir the sales assistant enough. Was so approachable and friendly, and willing to assist and answer any questions I had. I now cannot wait for the moving date
Emma · 21 August 2023
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis review is on behalf of my father. He has stated that if he could issue this Estate Agents zero stars, he would. Took 7 months to sell his property through this agents. Absolutely clueless to any progress. Agents in house Solicitors were equally as incompetent. He's advice would be "avoid at all costs".
L · 17 June 2021
Agent replied · 16 June 2024
Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
★★★★★ 1/5
GoogleIn three months of my property being up for sale with WHB ive not had a single viewing, nor have I had the promised monthly check in calls or proactive suggestions to improvement the chances of selling the property.
As for getting hold of them, what a joke.
I can't get anyone to answer the phone.
I've never had this level of disinterest with any of my previous house sales.
And this is certainly not what I was sold or expected...
At three months, I'm now out of contract and will be looking for another agent to represent my property.
What a waste of my time.
Mick · 19 April 2025
★★★★★ 1/5
GoogleThis is probably the worst letting agents I have ever used. They take your money and don't do anything. They put in tenants with no money. You have to chase up constantly. You have to deal with the tenant if you want something done. Basically you have to do it all. They will charge you for every little thing. The agents don't know anything when u call up. The staff turnover is high and so you never have the same person helping you. I would avoid at all cost. They still owe me money and don't ever communicate. They are seriously the worst agents I have ever worked with. Get this, the tenant cost me £8,500 and counting of damages.
Peter · 20 October 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorst estate agents in Doncaster avoid like the plague . Hiked fees for property management then do little to nothing to manage . Not transparent. Untruthful. Are owned by even worst company Sequence Almost 100 per cent bad reviews on Trust Pilot! Hire anyone else but these. And no We do not wish to contact you William brown you are the worst estate agents . 1 star is 1 too many , hire anyone but these is our advice , look at the bad reviews, . Check out the reviews on trust pilot . Our hell will soon be in the tabloids of what they did .
Blobby · 20 October 2023
Agent replied · 16 June 2024
Hi Mr Blobby, Please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleExcellent service form start to finish.
Very proactive. Great communication
Marta · 15 April 2026
Agent replied · 16 April 2026
Thank you for the kind words! It was a pleasure to provide you with outstanding service and keep you updated throughout the entire process. Your satisfaction is our top priority. We appreciate your feedback!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCharlie is a really pleasant and happy consultant. Really appreciate the help and advice she has given throughout our tenancy.
Amy · 14 June 2024
Agent replied · 26 August 2024
Thank you for your thoughtful 5* review Amy! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've had an outstanding experience with them. The staff Charlie were professional, responsive, and helpful. Highly recommend. Thank you
Janko · 27 June 2024
Agent replied · 26 August 2024
Thank you for your amazing recommendation and 5* review Janko. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've always found the letting teams at William H Brown highly professional and reliable. I have four properties that are let through the all girl power team!
Due to their fantastic reach and reputation in the area my houses have always had a tenant almost straight away within a week!
Caz, Charlie, Lucy, and Angie are a joy to deal with and I would recommend them 100%!
Jack · 27 June 2024
Agent replied · 26 August 2024
Jack many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say the service and attention to detail that Emily Durham has provided in relation to my sale has been outstanding. Anybody looking to sell a property definitely get in touch with Emily based in the Doncaster branch , Emily is understanding hard working totally gets what’s important and really goes out of the way to help in every step of the process 👍
Conor · 22 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.