Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
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5/5
GoogleWe listed our house for sale some months ago. We had professional advice and assistance from initially, Paula Stevenson and subsequently Jessica Faley. We had excellent support, which was particularly helpful when as is often the case, things got complicated. The teams patience, diligence and support was greatly appreciated and helped us to get it 'over the line'. We had a good experience and would happily recommend them.
John Β· 19 November 2023
Agent replied Β· 16 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs superb experience in buying out property, a big thank you Nick for all of the help
Ahsan Β· 18 January 2024
Agent replied Β· 16 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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4/5
GoogleGreat service, lovely staff. Great photos and Brochure . We were updated on everything by phone and the website.
As soon as it went live we had 3 viewings booked in which was great.
One thing was it took over a week to go live which seemed along time when you need a a quick sale, but everything else was spot on
It will be even better if we get a sale.
Re-Activ8 Β· 22 July 2023
Agent replied Β· 16 June 2024
Many thanks for the fantastic review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleWhat can i say aprt from that they are that great that my landlor decided to move estate ageants.
All welcoming and polite in office but there telephone service in Liverpool is diabolical. They have No building experience. Sent electrician to fix my toilet! No professional help. Let me move into a house with a Condemned boiler and I used it. Having no downstairs lights since I moved in. All they seem to do is sign the contract with you and then pass it on to a third party company for you to deal with! They installed a shower on the wrong fuse. So my electric keeps cutting out. Had a leak on my bath abd dripping though the downstairs light qfor months and they didnt do anything about it.
In the end i decide to ring environmental health and they contacted the landlord directly and it was all sorted by the LANDLORD in days!
Last i heard my landlord was taking william h brown to court. And he decided to move estate agent.
Chris Β· 18 June 2019
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5/5
GoogleWow so happy with how fast Caitlin and Holly got my property online . Such a credit to the company. Thank you ladies
Chrstina Β· 1 September 2025
Agent replied Β· 8 September 2025
Thank you for choosing our company! We are thrilled to hear that Caitlin and Holly provided speedy and exceptional service. We are proud to have them on our team. Your satisfaction is our priority! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOnce again a brilliant service from all the staff at WHB numerous properties purchased through this firm now and its been nothing but superb service from start to finish. They didnβt just help me with the purchase of my property they also arranged my mortgage which was great!
Thanks guys
Will most definitely be using you again.
Mr Bradley
Tyler Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you tyler bradley for your glowing 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI highly recommend William H Brown for lettings.
After my father passed away I decided to rent the property.
Due to lock down I was unable to visit the property as much as I would have needed to. However, William H Brown went the extra mile to arrange tradesmen, clearance and cleaning.
I'm happy to say the property is now tenanted as promised.
Thank you Steve and team ;-)PositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 17 June 2021
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5/5
GoogleGreat service from Adam at William H Brown. Would highly recommend them. Wasn't an easy application for the mortgage but Adam did a amazing job and got it completed in a very good time frame. Great communication and couldn't do anything else more than what they did.
Well done !! If we need your services again we will be back π
Russell Β· 17 February 2024
Agent replied Β· 16 June 2024
Many thanks Russell for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWilliam H Brown is a fantastic letting agency that compare to other agencies ,that saves our time , energy and mental pressure. especially, Davyd one of the staffs from the agency .
, Thank you Davyd for his excellent service ,friendly talking ,giving accurate information and patience for hearing my queriesπ . Thankyouuu the team... highly appreciated your team service..all the best.PositiveResponsiveness, Quality, Professionalism, Value
Sini Β· 17 June 2022
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5/5
GoogleBrilliant thank you Jess for all your hard work to get the completion day sorted. You and Emily have been fab and all the staff are really lovely I'll definitely recommend you and come to the branch if I need you in the near future. Thank you again. Charlotte the manager had picked a good team. Thanks again you got a card in the post.
Michelle Β· 17 June 2022
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5/5
GoogleI had an exceptional experience with this letting agent. They secured a tenant for my property within just one week, and the entire process was incredibly smooth. Their professionalism, efficiency, and expertise truly set them apart. I highly recommend their services for anyone seeking a seamless and timely rental experience. Five stars all the way.
Matthew Β· 17 May 2024
Agent replied Β· 16 June 2024
Thank you Matthew Clarke for your amazing5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe would like to say thank you so much to William H Brown team we received a wonderful top notch services from Kaitlin Lane and Charlie Thank you so much guys you were so instrumental throughout the process you made it so easy for us through your constant support and advice to us we are so grateful.
Thank you once more
Obert Chari and Melissa Chapungu
O Β· 20 September 2023
Agent replied Β· 16 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleThank you very much to all of the team at W H Brown but particularly to Abbie, Holly and Oliver. The process of putting our property up for sale with Brown's has been handled professionally and efficiently throughout. It really is a pleasure working with the team, in particular in relation to their friendly, timely and efficient communication.
Michael Β· 18 March 2024
Agent replied Β· 16 June 2024
Thanks for the wonderful 5* review Michael Coy-price! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWilliam H Brown have been amazing from the get go, they have restored my faith in Estate agencies after being let down repeatedly by another company. They kept me well informed at all times and nothing was ever too much. Amazing customer service, the staff go above and beyond to help. Davyd and Steve were amazing throughout our move. Thanks again for your help & service.PositiveResponsiveness, Quality, Professionalism, Value
Nicki Β· 27 August 2021
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5/5
GoogleWilliam H Brown, being brilliant π€© agency, help and support me through selling and buying my house, very supportive, quick and efficient with moving things quickly. Thanks to Reece and Adam for all there help and support β¦
Magdalena Β· 17 May 2024
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5/5
GoogleProperty was originally up for sale with W H Brown, but I didn't feel there was much interest due to its unique style, after some deliberation and speaking the Olivia at the Doncaster branch she helped to organize moving the property over to be let. She was really knowledgeable and helped me to organise my property for tenants and find some great tenants! Super professional and a great communicator!PositiveResponsiveness
Rea Β· 17 June 2021
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5/5
GoogleTracy and Holly have provided a great service in valuing my flat, liaising with the existing tenant and placing it on the market.
Am particularly impressed with the job they have done in preparing the brochure and keeping me updated at every step of the process.
John Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your terrific 5* review and thank you for your kind words John. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe lettings team at William H Brown have been so helpful and kind throughout my rental journey, thank you!
Judd Β· 1 September 2025
Agent replied Β· 8 September 2025
Hello Judd,
Thank you so much for your wonderful 5* review! We're thrilled to hear that our lettings team was helpful and kind during your rental journey. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleNick was excellent. Thanks for your help!
Heera Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you for your 5*review!
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5/5
GoogleExcelent servis from lettings team. Jagoda was amazing and helpful
Gabriela Β· 18 January 2024
Agent replied Β· 16 June 2024
Hello Gabriela, Wonderful to read your kind review and thank you for your 5*!
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5/5
GoogleI have recently had the pleasure of dealing with Angela Dooner and
Jagoda Wolowska in respect of a properties we wanted to rent out. Excellent, best estate agents by mile. They have been doing a fantastic job and dealt with any issues in a quick and professional manner. We would highly recommend them to any prospective Landlords.
Katarina Β· 18 January 2024
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review and thank you for your recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleOliver and Holly have provided a really comprehensive and professional service, helping us to get our property on the market. We've been pleased with both the speed and quality of their work and their helpfulness when it comes to answering all our questions.
Andrew Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this great 5* review Andrew. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOlivia has been so helpful and reassuring throughout the whole process of me and my partner finding our first place to rent together. Olivia has helped us organise everything and has helped us feel reassured and calm throughout the whole process with it being our first time renting, she is so quick to respond to any queries we have had, thank you again :)PositiveResponsiveness
Romilly Β· 27 August 2021
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5/5
GoogleAs a landlord for over 10 years I have had various agencies manage my properties. I have had numerous issues with past agencies so a friend recently recommended William H Brown to me. I met with the lettings manager who was professional and very informative and sure he could let my property. Within 2 days of moving to William H Brown, they had a suitable tenant lined up. I am extremely happy with my new tenant and the way in which my property is being managed. The team are very responsive in communicating, and deal with any issues efficiently. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Maria Β· 27 August 2021
Agent replied Β· 16 June 2024
Hi there, thank you so much for the 5* review of the Doncaster branch!
It's great to hear that the team have been helpful, friendly & efficient! If you ever require anything else from our team, we will be more than happy to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.