Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFabulous branch of William H Brown.
My lovely 1930s semi was on the market a very short time before a great offer came in, and they ensured that they buyer was in a proceedable position before I accepted the offer, too, which was very reassuring. Special thanks to Grace, Reece and Oliver at the Doncaster branch for making the sale as easy as possible!
Lisa · 2 April 2026
Agent replied · 16 April 2026
Thank you for the kind words! We are thrilled that you had a positive experience selling your home through our Doncaster branch. Our team works hard to ensure a smooth and successful sale. We are proud to have Grace, Reece, and Oliver on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis is the second time we have used William H Brown. Oliver came to value our property on both occasions and we found him to be friendly polite and informative. Holly and Caitlin were very quick and efficient in putting our marketing pack together and getting the property on line. I would recommend selling with W H Brown.
Jacqueline · 2 April 2026
Agent replied · 16 April 2026
Thank you for trusting us with the sale of your property not once, but twice! Our team, especially Oliver, Holly, and Caitlin, strives to provide excellent and efficient service. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am so glad that someone recommended William H Brown to me. They are an excellent Agents. Laura is very knowledgeable and has helped me enormously. She goes above and beyond to help. Replying to my queries in her own time out of office hours. An Amazing person. Also not forgetting Caz. Thank you to both of you. You put my mind at ease and took the stress away from me having to worry about renting my property. I would recommend them in future to anyone looking to rent.
C · 1 September 2025
Agent replied · 8 September 2025
"I am thrilled to hear that Laura and Caz provided such exceptional service and eased your stress during the rental process. Going above and beyond for our clients is what we strive for at William H Brown. Thank you for the recommendation, we truly appreciate it!" Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was recommended to see Adam by Tracy who is a sales agent at William Brown. They were both incredibly professional annd lovely to deal with. Everything was always dealt with efficiently and promptly. Thank you so much for all your help. I will definitely be coming back. Would absolutely recommend your services. Thank you again.
Amy · 26 March 2026
Agent replied · 16 April 2026
Thank you for the positive review! We are happy to hear that Tracy and Adam provided you with professional and efficient service. Our team is dedicated to providing top-notch customer service and we are looking forward to working with you again in the future. Thank you for recommending our services! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOliver has been excellent from the start, he’s friendly and patient.
Holly has been on the ball with keeping me updated with the process and been great with the communication side of things.
Anna has been amazing, constantly keeping me updated and going above and beyond to help in any way she can.
Hayley · 19 March 2026
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently sold my house through William H Brown and I couldn’t be happier with the experience. The team was professional (especially Jamie), knowledgeable, and kept me informed every step of the way. They made a potentially stressful process smooth and straightforward. Highly recommend to anyone looking to sell their property.
FLP · 16 March 2026
Agent replied · 16 April 2026
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have a couple of properties in Doncaster which have been handled by WH Browns, and in particular Angie Dooner. She has been marvellous really professional, done everything she said she would and let both properties…. One within two weeks of previous tenant moving out and the second within 3 weeks. I hope her boss realises what a good worker/negotiator she is. I would thoroughly recommend them.
Muddasar · 18 September 2025
Agent replied · 22 September 2025
"Thank you for choosing WH Browns and for taking the time to leave such a positive review! We are thrilled to hear about your experience with our agent, Angie Dooner. We take pride in providing professional and efficient service. Thank you for your recommendation, we appreciate your support! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have nothing but wonderful things to say about the Lettings Team especially Laura, Lucy and Caz, that took great care of us.
I found them super helpful, professional and they responded quickly to our concerns and went above and beyond to sort a few little hiccups we had encountered, all the time turning up with a smile.
Thank you ladies I appreciated your service
Belinda · 1 September 2025
Agent replied · 8 September 2025
Thank you for your kind review! We are thrilled to hear that our Lettings Team, especially Laura, Lucy, and Caz, provided you with excellent service. We always strive to go above and beyond for our customers and we are happy to have made your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the first meeting with Tracy , to the follow up phone calls , with Holly and Caitlin , they’ve been so professional and helpful. Also a special Thank you to Grace Vernon for getting everything organised so quickly 🤩 …
Bleu · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! Our team takes pride in providing professional and helpful service to our customers. We truly appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCaz and her team in Doncaster lettings are absolutely incredible they have dealt with a very challenging situation and property management with professionalism and integrity. Highly recommend them very thorough and will look after you perfectly and personally.
Allen · 19 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! Our team at Doncaster lettings takes pride in maintaining professionalism and integrity while providing thorough and personalized service to our clients. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWent to view a property on friday with laura and found out today (tuesaday) i am successful for renting the property. Laura was great with everything when i explained my situation and how desperate i needed to be in the area she pushed things to make it happen was absolutely amazin cant thank her enough
Kayleigh · 16 October 2025
Agent replied · 23 October 2025
Thank you for your review! We're thrilled that Laura was able to help you secure the property you wanted. Our team is dedicated to making things happen for our customers and we're glad it made a difference for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely delighted with the team but special mention to Anna who is an absolute beast when it comes to being proactive on her clients' behalf, and giving regular progress reports. If you're selling with William H Brown, and Anna is progressing your sale, you are in safe hands and can get on with the packing!PositiveResponsiveness, Quality, Professionalism, Value
Debbie · 23 August 2025
Agent replied · 23 August 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFirstly I want to say a massive thank you to the team on Hallgate Doncaster. In particular Anna and Reece. To say I've not been the most calm if customers is an understatement. The whole process has been stressful, however that stress HAS NOT been caused by William H Brown, it has been caused by being an executor of a will and a probate sale. Needless to say, Anna has helped me through it all. And quite frankly kept me sane. I had originally gone to the competition, and having only 2 viewings in 3 months, a neighbour recommended William H Brown. What a difference, in the few weeks we had over 6 viewings. And quite quickly we had a sale. Now William H Brown are not the cheapest, but you know the saying "you pay your money to take the choice". They are worth that extra, WHY because they deliver on the their promise to sell your home, and keep you updated every step of the way. Thank you team Doncaster. You are brilliant.
Wayne · 9 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us your 5* review Wayne! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had nothing but overwhelming support throughout the early process of selling my property. As you can imagine, it’s pretty nerve racking selling a house, especially as this is the first time I’ve had to do this. The team at William H Brown have helped make this a seamless and pain free journey so far, and I have great faith and confidence that this will continue throughout the rest of the sale. Particular thanks go to Oliver, Caitlin, Holly and Grace not forgetting Chrissy for the mortgage advice. They are a credit to the branch and look forward to their unwavering continued support. Thank you so much. Kind regards Michael Rooks
Mick · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words, Michael! We are thrilled to hear that our team has provided you with outstanding support during the process of selling your property. We understand how nerve-wracking it can be, which is why we are committed to making this journey seamless and stress-free for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave recently bought a second property and Will was brilliant getting the mortgage all sorted and Laura was also brilliant in handling getting it rented out for us. Would definitely recommend!
Oliver · 9 April 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to have helped you secure a mortgage for your second property and assist in renting it out. Our team takes pride in providing excellent service and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTop class mortgage advise from Will Moore at William H Brown. We are purchasing a property and Will has helped us through the mortgage application every step of the way. Nothing has been too much to ask and I could recommend Will and the entire William H Brown team enough.
Paul · 16 October 2025
Agent replied · 23 October 2025
"Thank you so much for your kind words! We are thrilled to have provided you with top class mortgage advice and support during your property purchase. It was our pleasure to assist you and we appreciate your recommendation of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 2/5
GoogleI have been trying to sell my property with William H Brown for A while now and it appears to have been a total fail. I don't have long left on my contract but thought I would highlight the pros and cons.
To me the initial visit by Oliver went well - good understanding of area - sold William H Brown really well.
Set up went well with Holly etc - Photos done efficiently.
However , after the initial visit contract signing and set up the communication was so limited. (I almost forgot my property was on the market)
I would like to have felt involved in the process - regular updates - discus-sens on who they were targeting and what they were trying to do to sell the property.
1 call a month if you are lucky does not really work for me.
Also if there had been more communication it would have really helped with this score.
There is also a strong possibility I would have re-signed because in my mind I would think these guys have really tried so give them another go .
Anyway I could not see this happening and maybe it is company policy to only call once a month who knows.
As an extra note this has not only put me off William H Brown for selling the property but also entrusting them to rent it.
Anyway the contract period ends soon and have already given notice that I do not wish to renew - all the best to everyone there it just did not work for me.
Gary · 10 October 2024
Agent replied · 24 October 2024
Hello Gary,
Thank you for sharing your detailed feedback. I'm sorry to hear about your experience and the communication issues you faced. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly.
Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience with Charlie and Caz! From start to finish, they provided professional, friendly, and attentive service. They were always available to answer any questions, kept me informed throughout the entire process, and made everything as smooth as possible. Their local knowledge and expertise really stood out, and they went above and beyond to ensure everything was handled efficiently. I would highly recommend Charlie and Caz to anyone looking for a reliable and trustworthy estate agent. Fantastic service!
Juan · 3 October 2024
Agent replied · 24 October 2024
Thank you Juan for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Holly, Caitlin and Jenifer. They have been extremely helpful, professional and supportive throughout the whole process so far.
Communication has been clear and quick, and they made everything feel much easier and less stressful. I really appreciate their dedication and the effort they are putting into marketing the property.
I would definitely recommend their services to anyone looking to sell their home. Thank you so much for all your help!
Tatiani · 14 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team. We strive to provide excellent and efficient service to our clients and we are happy that we were able to make the process easier for you. Thank you for choosing us, and we appreciate your recommendation. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Brown Doncaster have been fantastic during the sale and purchase of our new property. Initially looked after by Oliver, who clearly knew about Doncaster and the surrounding area, which instantly put us at ease and made us want to sell through them. After a very poor experience using their mortgage advisor last time, Adam Brown has restored our faith in their mortgage services team. Our mortgage application wasn’t the easiest as my partner had been made redundant a few days after getting the DIP - but Adam went the extra mile and spoke with the lender and found a resolution. Last time, it was a very stressful six months waiting for my mortgage offer with me doing ALL the chasing and having to resort to ringing the lender directly… this time, we got our mortgage offer in three days! Once again, thank you to Oliver, Adam and the whole team at William H Brown 😁
Jack · 24 September 2024
Agent replied · 24 October 2024
Thank you for your wonderful 5* review Jack! We're thrilled to hear that Oliver and Adam were able to provide you with such a positive experience during your sale and purchase. Your kind words mean a lot to us, and we're delighted that our team could assist you so effectively. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJamie has been very helpful, calm and calculated, he communicates well and makes the process easy, shout out to William H Btown Estate Agenys Doncaster, you guys are brilliant 👏 …
Olawale · 16 March 2026
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to take this opportunity to thank William H Browns for helping me and my family through the hardest times of our lives after my Dad died 5 months ago by selling Dads house
Special thanks to Nick and ALL his team for being there with us every step of the way
Again massive thanks to ALL of you that were involved
Keep up the good
Thanks again Mr Bond ❤️❤️
Sean · 19 December 2024
Agent replied · 26 December 2024
Many thanks for your marvellous 5* review Sean. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCurrently a first time buyer and have had Will as our mortgage advisor. He has been amazing from our first meeting, always keeps us up to date with everything and has sorted some problems we have had along the way. Always gets back to us quickly if we have any questions and have learnt so much from him about the house buying process. So grateful for all of his help so far!
Taya · 15 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Will has provided exceptional service during your first home buying journey. It's our priority to make the process as smooth as possible and we are grateful for the opportunity to help guide and educate you along the way. We look forward to continuing to support you in your home ownership journey.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIf you're reading my review, you've already over looked how great the team at William H Brown are, especially Caz Bennett and Lucy Willett - both are a real credit to their branch and wider company group.
From viewing the property, completing referencing and been given a move in date - less than 24 hours! You're not dealing with small time letting agents here, you're dealing with efficient, friendly professionals that prioritise you.
I'm confident that the same great service will continue throughout our tenancy.
Thanks again for putting up with our back-and-forth getting everything sorted!
Steven · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us your 5* review Steven! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.