Trusted Agent profile · Doncaster
★★★★★
433 reviews across 1 platform
Units 5 & 6, Hall Gate, Doncaster, DN1 3NX
William H Brown's office in Doncaster, at Units 5 & 6, is rated 4.4 out of 5 across 433 reviews on 1 platform, including 433 Google reviews rated 4.4.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleWe’re moving up to Yorkshire from Kent which is quite daunting to say the least! Olivia Graham was absolutely brilliant - dealt with all my (extensive) queries in a professional and responsive friendly manner - nothing was too much trouble ! Thank you Olivia and much appreciated Manuella TomesPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI visited this branch last week and was greeted by Jess. I'm a first time buyer and she helped me find properties that suited me and my circumstances. I have received communication from Jess about new properties that have recently come onto the market that I might be interested in as I signed up for the Help to Find service that Jess introduced me to. Fabulous customer service from her, would definitely recommend!!
Hello Lois, thank you so much for taking your time to review our William H Brown Doncaster team. We are over the moon that Jess and the team were able to be so helpful to you as a first time buyer and we are very pleased that you would recommend us. If there are any further services of ours you require in the future please don't hesitate to give us a call or to pop into our branch and we will be more than happy to help you.
5/5
GoogleI'm a first-time property buyer, and they were an invaluable guide throughout the process. Their professionalism, knowledge, and patience made me feel confident. They were always accessible, and their expertise led me to my dream home. I highly recommend them for their outstanding service and dedication.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI found the team at WH Brown to be thoroughly professional at all times. They responded immediately to any queries and made contact after each viewing to keep me updated. Everything went to plan and on time even in these uncertain times. I can highly recommend this company 👌 …
5/5
GoogleI was really happy with my experience, Hannah was lovely, very helpful and answered all my questions I had about the buying process as it was my first time buying 😊 …
5/5
GoogleExcellent , Professional Team. Holly, Tracy and Nick are super to deal with , great communication and very dedicated. 👍 …
Thank you David for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleWilliam H Brown's agency has been absolutely fantastic, handling the selling of my home. They have been very helpful, professional and the team are all doing a superb job. Thank you guys and gal's.
Gordon Hepburn many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI'm a landlord with a small portfolio and had another estate agent managing one of my properties in Doncaster with very poor results, so decided to switch to William H Brown. Davyd Edwards based in the Doncaster office, handled everything, and did an excellent job, and had tenants in within one week at my asking price. The other agent had the property on the market for 8 weeks without success and just kept telling me my asking price was too high, so that says it all for me. They did such a great job, that I will be switching all my properties over to William H Brown. The maintenance support is also fantastic and much more competitively priced than I've paid with other agents. I can highly recommend from my experience.
5/5
GoogleHelped both my ex-husband and myself through a complicated set of problems with a divorce buyout/remortgage and then a separate mortgage for myself. Having just completed on the house I bought, William H Brown were there the whole way through and helped me decide when significant complications occurred with a previous property I was buying but decided to pull out and buy another property instead. I've found everyone working there knowledgeable and friendly and work to get you the best deal for your budget. Very much recommend.
5/5
GoogleThe staff I've worked with have been diligent, keeping on top of processes, well-informed and able to navigate the crazy world of residential property buying. Sarah and Emily have been thoughtful, helpful, and encouraging. My frustrations - there have been a few - have essentially been focussed on issues with solicitors moving more slowly that seemed reasonable. OTOH, the holidays meant that delays were not a complete surprise. Overall, I think that WH Brown did a good job and I'm grateful to them and the staff.
5/5
GoogleWe have had Thomas Guttridge as our Mortgage Advisor for a few months now and he has been so helpful and understanding. As First Time buyers we weren't sure how things worked or what to do and he went through it all in detail with us and answered any questions we had even if they might have been stupid ones. He is also a very kind man and we would defiantly use him again if we need to. The Office Team were also helpful and polite whenever I rang up to speak to anyone in regards to our ongoing purchase of a property. Thanks again Tom!
5/5
GoogleWould like to thank the staff @ William H Brown, I initially started the process of selling my property which I rented out through another estate agent. Oliver in the sales team was fantastic went above and beyond keeping in touch with me and my tenants, after having a change of heart and deciding to give it another chance of renting the property out he put me in touch with Steve in the rentals team, it was made so easy getting the process started and getting the property back on the rental market. Charlie and Lucy have kept me well informed while finding a tenant. The whole rental team have returned my confidence after poor experience with previous estate agents
4/5
GoogleAngie an amazing state agent, she showed passion for her and very knowledgeable. She was able to advise and suggest what can be improved to get the best rate.
Hi Samuel, thank you for sharing your positive experience with Angie. We're delighted to hear that she demonstrated passion and knowledge in assisting you. Kind regards, Lucy, Customer Relations.
5/5
GoogleMr Oliver Griffith arrived on time and conducted a review of the property. He was professional, polite and answered all my questions to my satisfaction. He was a pleasure to deal with.
Ralph Taylor thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad Adam as our mortgage advisor and as first time buyers he really explained the process excellently! I feel confident in the property we chose, the solicitors and Adam when going through the house buying process! Thanks so much!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI rented out my property and had an amazing experience. Staff very efficient, especially Steve was very helpful and professional providing an amazing service. I’ll be recommending to my friends.
5/5
GoogleGreat experience when buying a house through WHBrown. Excellent customer service and they went above and beyond to escalate concerns when own estate agents or solicitors weren't doing as they should. Special mention to Jess, thank you for everything x
5/5
GoogleI am selling my house with William H brown and they have been great helping me with all my paper work. From getting my brochure ready, getting me online and helping with solicitors paper work. Holly, Jess and Tracy have been great!!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been liaising with Olivia Graham (letting's negotiator) at WIlliam H Brown. Olivia could not have been more helpful, always being available for a chat, friendly, and very professional. Other's in this field should take a leaf out of her book. Thanks Olivia.PositiveResponsiveness, Professionalism
5/5
GoogleHad a great experience renting a home in the area. The agent Victoria was amazing she really helped and made sure that I got the best move in date possible. The process was all made very clear which was especially good as a first time renter. Would definitely use this agent again!
1/5
GoogleThere's a house on my street with their ' sale by auction sign outside ' and 2 different people have tried to find details on the website without success. Is it being kept a secret so someone can grab a bargain?
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI was very happy with the service from William H Brown. In organising the selling of my property, I found Holly, Abbie and Tracy to be extremely professional, knowledgeable, friendly and helpful. Excellent!
Craig, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service so far with William H Brown. Efficient, speedy & great communications from Abbie , Holly & Paula getting the property live on line today . Thanks
Many thanks for your marvellous 5* review Moira Brooks. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a very good experience with Charlie Wood who showed us round our new home and helped us through the renting process. Very helpful and a credit to William H Brown
Thank you for your brilliant 5* review and thank you for your kind words Mick Fox. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Doncaster office has 433 reviews across 1 platform: 433 on Google.
William H Brown Doncaster is rated 4.4 out of 5 across all 433 reviews, and 4.4 out of 5 on Google from 433 reviews.
William H Brown Doncaster, Units 5 & 6, Hall Gate, Doncaster, DN1 3NX.
