5/5
A great team. Very helpful. Clear and to the point not trying to hide anything.
Agent replied · 26 August 2024
Many thanks for the fantastic 5* review Gavin. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Doncaster
★★★★★
433 reviews across 1 platform
Units 5 & 6, Hall Gate, Doncaster, DN1 3NX
William H Brown's office in Doncaster, at Units 5 & 6, is rated 4.4 out of 5 across 433 reviews on 1 platform, including 433 Google reviews rated 4.4.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
A great team. Very helpful. Clear and to the point not trying to hide anything.
Many thanks for the fantastic 5* review Gavin. Kind regards, Lucy, Customer Relations.
5/5
Hannah is excellent... offered a 5* service she would call even when there was no update, just to let me know she had tried to get one. I wouldn’t use any other agent :-)
5/5
An amazing lettings team, so friendly and helpful. I spoke to a member of the team called Charlie Wood who was very knowledgeable and able to help me.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Very happy with the service so far from Holly and Tracy thx guys
Thank you for your terrific 5* review Kevin. Best wishes, Lucy, Customer Relations.
5/5
A great service and really helpful and very friendly people I saved £10,000 off my new home and great work from all them who helped me
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Top class service recieved when marketing my property. Great service from Holly,Abbie and Oliver. Thank you
Thank you for taking the time to leave us this great 5* review Ryan. Kind regards, Lucy, Customer Relations.
5/5
Exceptional customer service from the Doncaster team!!! I was in search of a one bed property. Even after an unsuccessful attempt at a property the team put in 110% to get me into a property fitting my liking. During each stage of the process the team were quick to answer my questions and turn around paperwork to make my move not only a smooth process but also a very enjoyable experience. I would highly recommend this team for a nice, friendly and professional service. I would like to express my own gratitude to you all. Will come back to you in the future if I find myself in search of another property!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Very good experience very friendly staff thank you
Thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
4/5
Fantastic service from Abbie, Holly and Oliver, the attention to detail and the time they took to explain to a first time seller were exemplary.
Thank you Ryan for your wonderful words and kind review! - Best Wishes, Scott @ Customer Care
5/5
Absolutely fantastic services from jagoda, caz and charley. Moved fast and efficiently communication was the best and provided everything I needed. Thank you for everything.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
The staff have been super friendly throughout and call with regular updates. I can't fault the mortgage service provided by Thomas Guttridge. The process was well explained and easy to understand. Thomas took the time to understand our needs and provide an option best suited to us. I would definitely recommend using the Estate Agents but also the Mortgage advice too.
5/5
Anna Massey and Nick Walsham have provided such great services. Prompt responses and always acting proactively. Would 100% recommend! Thank you for your great services!
5/5
Great all round service from the sales Team Abbie Holly and Oliver Thank you
Thank you for your glowing 5* review Paul Grundy. Kind regards, Lucy, Customer Relations.
5/5
Very good professional, friendly staff , great company. Very helpful and great advice given.
Many thanks Julie Mottershead for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
I cant thank William H Brown enough for helping me move house in particular Jessica Faley was fantastic she went above and beyond to help me move I would definately recommend using them.
5/5
Rebecca at William H Brown has been amazing from start to finish in helping us with the process of buying our first house, friendly and very informative. Always keeping us up to date at every step of the mortgage process, and answering all our questions as well in the best way so us as first time buyers understood it all.
5/5
Olivia, Steve and Davyd made sure the letting process was smooth from start to finish. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism
5/5
A huge thank you to Olivia who has gone above and beyond to help me find and secure a new rental home.
1/5
Really bad experience as first time buyers. Our experience has made us think twice about wanting to be on the property ladder as a result of the treatment we recieved. Told multiple different things and we still dont know what was correct. We recieved really bad communication, properties we were viewing had been solt without notification on a number of ocassions. Really pushed into their mortgage eventhough we had almost fully finalised with a bank. Really pressured us to feeling we should consider it eventhough we had a much better offer elsewhere Really Disappointed with the whole experiences this year. We have filed a formal complaint today as we would like to give the company a chance to respond as we think this would be fair.
3/5
Personally not had a good experience? I found the staff member who dealt with me todate has failed to keep you updated on property offers and did not let you know when properties are taken off the market despite arranged viewings for the property .:( assume there a trainee Unfortunately feel has not provided a good service for a potiential buyer or selling a property to its maxmise potiential by loosing buyers with this method of lack sales persistence and information and organisation. After my own constant persistent finally put in an offer on a property which went on public notice however did not put on public notice any higher offers excepted .. I wouldn’t waste time on this estate agents .. Not very efficient Would love the area manager to contact me or leave there details in regards to this matter .There definitely needs to be more in-house staff training to implement better service and follow up to potiential buyers and more training for its staff and target sales
5/5
Very professional and friendly staff
Thanks Muhammad for your great 5* review! Kind regards, Lucy, Customer Relations.
1/5
Absolutely useless. Unresponsive is the polite word I have for them.
5/5
Thank you so much Olivia Graham and Davyds for your good services and for your good comunication. You made everything to look easy 😊PositiveResponsiveness, Quality, Professionalism, Value
5/5
Recently rented my first home and all the staff made the process so easy
Ben Langley many thanks for your great 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Doncaster office has 433 reviews across 1 platform: 433 on Google.
William H Brown Doncaster is rated 4.4 out of 5 across all 433 reviews, and 4.4 out of 5 on Google from 433 reviews.
William H Brown Doncaster, Units 5 & 6, Hall Gate, Doncaster, DN1 3NX.