Trusted Agent profile · Doncaster
★★★★★
433 reviews across 1 platform
Units 5 & 6, Hall Gate, Doncaster, DN1 3NX
William H Brown's office in Doncaster, at Units 5 & 6, is rated 4.4 out of 5 across 433 reviews on 1 platform, including 433 Google reviews rated 4.4.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleWe’re in the process of buying our first home and Cris, our mortgage advisor, has been fantastic throughout. We are buying through a different estate agent and he has helped us with updates from them and the solicitors, as well as on the mortgage side. He has gone above and beyond to make sure the process was as smooth and easy as possible. Thank you so much!
5/5
GoogleSelling a property can be quite a stressful time Especially for myself, it has taken a year for my property to sell due to 3 buyers pulling out in the last stages of the sale. Hannah, Jess and some others provided great support through the whole process, chasing solicitors and keeping me informed every step of the way. Going above and beyond to take some pressure off my shoulders, doing all viewings on my behalf e.t.c It really does make a difference having a good estate agent through it all. Thank you all very much Its been a long process but we've finally got there
5/5
GoogleAbsolutely fantastic, they have been a massive help❤️
Holly thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Olivia who made the whole rental process completely stress-free. Efficient and friendly service. Highly recommend.
5/5
GoogleCan't fault this company at all.. caz and Charlie did so much to help me, truly appreciate these guys..
Many thanks for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer i didn't know the first thing about buying a house but the staff at William H Brown Doncaster couldn't have been more helpful. Rebecca my mortgage advisor and Jess talked me through the process and put my mind at ease with the hundrads of questions i asked, nothing seemed too much trouble for them. I would definitely recommend for anyone looking to buy!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleAbsolutely dishonest agent. Due to this agent I have lost money because they want to lie to me during my purchase. I wouldn’t trust them this isn’t good for people especially in this sort of climate. I think they need to be train properly I don’t think I should lose money due to there incompetence
5/5
GoogleRecently sold my house with these guys and they were fantastic from start to finish. A prompt, realistic and achievable valuation, explanation on the market and the valuation, a sale within 5 days, excellent communication throughout and wonderful people across the team. Would highly recommend if you are selling a property. Thanks so much guys!
1/5
GoogleUtterly unscrupulous! I had an offer accepted with this agent and the property taken off the market, only to get a call a week later saying they'd had a significantly higher offer from someone else, and would I like to make a counteroffer. No thanks! Looking at other properties they advertise on rightmove, they routinely update listings stating offers that have been accepted and instructing anyone wanting to place a higher offer to let them know before exchange of contract date. They might not be the only agent to operate like this. It seems like a lot of them are as bad. Should be illegal! (and is in Scotland)
1/5
GoogleWords fail me with this agent. The lies I have been fed from them from making my very first offer on a property I should be entering completing on the 19th may 2017. First they said my offer had been declined. I was in a position to know the vendor wasn't able to respond my offer within the time period they called me back and said declined. At this point I told them they were liars for the above reason. I upped my offer some time later and this was accepted. Some 11 weeks later no sold banned on the property. I had to call them as their website and right move were still actively mart keying the property. This was after duvets had been completed. Today I have received a call saying there's a problem with the chain and we will not be completing on the 19th. To my astonishment I'm informed the 3 RD person in the chain have had their mortgage offer withdrawn. ????? I said you must be mistaken I'm not in a chain. Guess what. I am. Only me and my solicitor were not aware of this small fact. I signed the exchAnge of contracts yesterday. No chain. I have called my solicitor who confirms he has had no notification of a further person in the chain . Browns have basically called me a liar and I quote Jess from the company who said "we informed you on the 4 th April" Really WHBrown , then please explain how my solicitor also has no knowledge of this. I am in total disbelief , so shocked by their behaviours.
1/5
GoogleWelcome to the auction company, is it an estate agent? See their online advertising
Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
GoogleSellers and Buyers avoid these people like the plague. If you have to use them do not rely on any verbal communication and ensure everything is in writing up front - ensure you write into memorandums competition dates and penalties if they are not met. They will go back on their word, they will take advantage of your good nature, they will hold information back and not communicate between sellers and buyers and they will lie to you.
5/5
GoogleEveryone at William H Brown were absolutely amazing with our sale/purchase. They really could not have done more for us, they were so professional, friendly and more than helpful at all times. The support they offered to us at this time was second to none. We would reccomend them to anyone, and we really cannot thank them enough for everything the helped us with!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI really cannot recommend the this estate agent enough. We have just successfully completed a very lengthy and complicated property purchase thanks to the team here. Jess in particular has dealt with our sale amazingly, progressing it to completion by negotiating and liaising with all parties and communicating with everyone throughout, we really wouldn’t have been able to do it without her.
5/5
GoogleVery helpful and accommodating.many thanks
Thanks Pat for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from Sarah on my house sale.
Many thanks Nikki Wall for leaving us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhether it was the initial valuation by Tracey or the sales progression by Sarah, the service was outstanding. Our queries were promptly and professionally dealt with and the whole experience made us so very grateful that the staff were on our side throughout the sale. Thoroughly and highly recommend unreservedly.
5/5
GoogleAfter quite a stressful process we finally achieved a completion date and moved in to our house!! William H Browns couldn't have done more for us especially our Sales Progressor Hannah Sics when feeling anxious about delays hannah was a constant relief she was the one to ring and give us information we were looking for and just made the whole process just that little bit less stressful. I would highly recommend.
5/5
GoogleAgent very complimentary and patient, and didn’t rush
5/5
GoogleA very helpful lettings team from the off, very knowledgeable and friendly, would recommend.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWorking along with Jagoda Wolowska on property maintenance, very friendly and hard working person.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe women who did the showing was lovely, answered all my questions was nice to my mum who wanted to come and have a look with me but struggles with stairs. I was kept up to date through out the process and love my new flat. Thanks William H Brown
1/5
GoogleArranged valuation but decided to go with property hive so rang to let them know as a courtesy . Staff member called back and was rude asking 'why we would book a valuation if we were going with property hive' explained we were impressed so decided to go with them. Not impressed and will not use to buy or sellNegativeProfessionalism
5/5
GoogleCompleted house this week, Hannah kept me updated throughout and calm at stressful times, she is the star of this office !!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Doncaster office has 433 reviews across 1 platform: 433 on Google.
William H Brown Doncaster is rated 4.4 out of 5 across all 433 reviews, and 4.4 out of 5 on Google from 433 reviews.
William H Brown Doncaster, Units 5 & 6, Hall Gate, Doncaster, DN1 3NX.
