Connells reviews

★★★★★ 5/5

Google

I can't praise Adam James at Connells enough. Adam helped us as first time buyers with our Mortgage and insurances. He was patient, professional and super helpful throughout - As a first time buyer the process was initially quite daunting but Adam helped us from reviewing our affordability in the initial stages all the way to completion. If you're looking for an experienced and knowledgeable Mortgage Services Consultant then I'd absolutely recommend Adam James.PositiveResponsiveness, Quality, Professionalism, Value

Grace · 25 August 2021

★★★★★ 1/5

Google

Absolute shambles. No communication, left our back door open after a viewing, they lied to us and we caught them out. Staff turnover huge, unsurprisingly.

Sophie · 27 September 2025

★★★★★ 5/5

Google

Charlie has been fantastic on viewings

Lewis · 2 October 2024

★★★★★ 5/5

Google

Connells helped sell our rental property which encountered quite a few hurdles along the way. Jenny Mansell was always available and incredibly helpful. Thank you

Paul · 17 September 2023

★★★★★ 5/5

Google

Myself and my sister recently sold a house in difficult circumstances using Connells Exeter and I can’t fault them. We accepted an offer within 3 days of the house being put on the market, the offer itself being significantly higher than other estate agents had even valued the property at. Nathan and his team have been very attentive and extremely good at updating us with the feedback from the viewings. Im so glad we chose Connells.PositiveResponsiveness, Professionalism

Hannah · 14 June 2021

★★★★★ 5/5

Google

Communication with charls was prompt, respectful, and informative. His aim to exceed expectations and our commitment to excellent client service. Hope he will support through connells till we buy a house.

Sumathi · 16 July 2025

★★★★★ 5/5

Google

After asking everyone about who would be the estate agents, the majority of people said Connells due to there friendliness and great high to detail. They couldn't of been any more right. The 2 people that help me find the perfect house for me were Ash and Becca. 2 of the most politest, friendliest and professional people I have ever met. They went above and beyond with all my needs and enquiries I had. I am now 2 months into moving out and I cannot thank Ash and becca enough for what they have done for me. 5 star is the least they deserved.

Josh · 14 June 2020

★★★★★ 5/5

Google

I had the total pleasure in dealing with this estate agency. Almost instantly, I felt at ease with the process as Ash and Becca were reassuring, polite and very helpful. They were there to answer any queries I had throughout the process and always seemed happy to go that extra mile. I am now happily moved in with no worries due to the fantastic customer service received from Ash and Becca. I would thoroughly recommend this agency to anyone. 5 stars!

Joshua · 14 June 2020

★★★★★ 5/5

Google

Great service! Sam was thorough at finding properties that we would like and Billy was super helpful in showing us around! Thanks guys :)

Loise · 18 August 2023

★★★★★ 5/5

Google

Great to work with and always very helpful. I would definitely work with them again. Thanks Connells letting department.

Lewyn · 27 October 2025

★★★★★ 5/5

Google

Very professional team, Taya is so welcoming and helpful.

Kaleab · 6 June 2024

★★★★★ 5/5

Google

I always used to use another agent to rent my properties but recently purchased a new property and i am really impressed with how the whole process has been handled by the lettings team. The manager Bart was very helpful and professional and made sure that even before i have completed on the property, the listing is ready and comprehensive. After completion they were able to source a tenant for me to move into the property within 2 weeks. I'm really impressed with how efficient and informed the service was and i will be using Connells to deal with my other rental properties. Dean.

Bart · 15 June 2019

★★★★★ 5/5

Google

Had the pleasure of dealing with the great team at Connells Exeter and in particular Amelia and Tracey, regarding both the sale and purchase of our new home. Their knowledge of the Exeter housing market is impressive and the advice and guidance we have received has been fantastic. Always friendly and approachable, they offer a very supportive service and I can-not recommend them highly enough.

Warren · 14 June 2022

★★★★★ 5/5

Google

We can only comment on the mortgage advisor services. James Best was highly recommended to us by a friend and he has certainly lived up to expectations. As first time buyers the whole process was daunting and James took the time to explain everything and answer any questions we had. James was readily available by email, phone or would meet with us in person in the branch. There were a number of issues with the property we were purchasing which added complications to our mortgage application. James was reassuring but realistic throughout and supported us through each hurdle. We couldn’t have asked for more from a mortgage advisor during this process and without James we would have likely given up! Sincere thanks, Helena and Marcus

Helena · 15 June 2018

★★★★★ 5/5

Google

We’re currently in the process of buying our first house and Charlie who is our estate agent has always got back to us with any queries we may have raised and has been a delight to work with. He has helped to make this process a lot smoother and help us to feel more confident about the whole process.

Sam · 14 March 2024

★★★★★ 5/5

Google

Great service, highly recommend Connells of Exeter. Having decided to change estate agents I was very impressed with Nathan Butt, he provided me with so much confidence in his ability to sell my property, and true to his word Nathan sold the property within 2 weeks! Amazing when you consider that my property had been on the market with another estate agents for 8 months. Really couldn't recommend Nathan and the entire Connells team enough!

Samuel · 14 June 2020

★★★★★ 5/5

Google

my husband and myself recently bought our first flat to rent out. We were apprehensive about it having never done it before. Connells were brilliant from the word go! We were offered friendly advise about where to buy from the rentals manager Zoe, then we were referred to Megan who took us out a lot of different options. we felt like nothing was too much trouble for them. We kept everything in house by using James to do our mortgage, he got us a fantastic deal for our mortgage and everything went through in a timely manner. As soon as it was ready to be rented Zoe made sure we found great tenants as quickly as possible. All her team were helpful and again talked us through everything. we are now looking to buy another property to rent out and even if we don't find one with Connells we will certainly continue using their services!! Very happy Landlords!

Sarah · 15 June 2017

★★★★★ 1/5

Google

They are very unprofessional and don’t care about customer service. They scheduled viewings and don’t hang around for customers even when they booked us in last minute! Made us drive to viewing with a 7 weeks old baby and didn’t bother waiting when we were 5 minutes away in a traffic jam! They book jobs in and then send out wrong details, when you go to change their mistake they make you go through 100 questions to sell products you don’t even want or need! Hard selling and deceiving! Be careful with this agent! They Also call you when a cancellation happens from their side to make you go early and don’t wait for you when you make effort to go early!NegativeResponsiveness, Quality, Professionalism, Value

Alom · 14 June 2022

★★★★★ 1/5

Google

I fully agree to the comments of Tom Hughes. An absolute useless company and agents. Avoid at all cost. I bought a house advertised by this agency. There was no professionalism and at every stage, felt like dealing with BULLIES. After prolonged wait, when came the day of exchange, a set of wrong keys were handed to us at 6PM with the inmates still living in the property. Finally, it became our responsibility to chase the key and force the inmates to leave our home. The agency didnt even made a formal apology (any apology) for messing up our experience. Keep away from this agency for your own sake.

Jinny · 15 June 2016

★★★★★ 5/5

Google

I haven’t got anything but positive comments to say about Connells in Exeter, we had put our flat on the market with them and within a week we had sold, we are completely over the moon to be finally able to buy our perfect home. The team have been really professional and I would especially like to thank Cameron who has gone above and beyond to give us fantastic service.PositiveQuality, Professionalism

Bonny · 10 December 2020

★★★★★ 5/5

Google

Hats off to the team at Connells. They were top notch! I purchased a property through Connells in Exeter. Jenny and the team were professional, always returned my calls the same day and helped make the entire process flow without a hitch. I exchanged and completed in a month. Would highly recommend.

Sandra · 14 June 2023

★★★★★ 5/5

Google

I haven’t got anything but positive comments to say about Connells in Exeter, we had put our flat on the market with them and within a week we had sold, we are completely over the moon to be finally able to buy our perfect home. The team have been really professional and I would especially like to thank Cameron who has gone above and beyond to give us fantastic service.PositiveQuality, Professionalism

Bonny · 25 August 2020

★★★★★ 5/5

Google

Great Service no issues !!

Tiaan · 26 December 2025

★★★★★ 1/5

Google

Connells Exeter were the worst estate agents I have ever dealt with. They were rude to my buyers and did not keep them updated. They were rude and impatient with my wife and provided us with nothing and no help until the buyers pulled out, by which time it was too late. I hope I never have to deal with them again and would recommend that you consider every other agent beore Connells. L Parker

Laurence · 15 June 2018