Trusted Agent profile · Dereham
★★★★★
475 reviews across 1 platform
Canterbury House 20 Market Place, Dereham, NR19 2AX
Sowerbys's office in Dereham, at Canterbury House 20 Market Place, is rated 4.9 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.
The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
GoogleJust began buying a house through Sowerbys. To date very impressed with the professional behaviour of everyone involved. Having bought and sold 5 properties in the last 4 years and have had many dealings with agents, this is one we consider very good.
Thank you!
5/5
GoogleWe have been very happy with the service provided by Sowerbys. Very prompt with communication throughout. Louie in particular was a great help throughout.
Thank you for this review and that you had a great experience with Louie and the team.
5/5
GoogleTelephoned the office with a question regarding a property for sale; my question received a very comprehensive answer from Louie (White), which then led on to a most interesting and very useful discussion. A very helpful, courteous and friendly gentleman indeed.
Thank you!
5/5
GoogleBrilliant service, Sammie Jones is an asset to your company, we are so happy with the treatment we received throughout the whole process
5/5
GoogleDealing with Octavia @Sowerbys has been an absolute pleasure throughout the whole buying process, regular updates with clear and concise information. All enquiries met with a can do attitude and answered promptly. 10/10 for Octavia. Thanks for all your help, Leigh and Lucy.
Thank you!
5/5
GoogleGreat experience buying through Sowerbys! Special thank you to Louie for all your help
5/5
GoogleSowebys is a first class estate agency. I can throughly recommend them. Katie was extremely helpful, professional and very friendly.
5/5
GoogleExcellent service from Sowerbys in Dereham for letting my property. As a new landlord, they were thoroughly supportive at every stage. The staff are consistently polite, friendly and positive no matter who you speak with. With tenants now living at the property I look forward to continue working with the property management team. Thanks to everyone!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a lovely review! We're delighted to hear you've had such a positive experience with us and our property management team look forward to looking after you.
5/5
GoogleMe and my wife have been renting a property via Sowerbys for the past year, and they have by far been the best estate agent we’ve worked with. Leanne Jesse in particular has been a delight, finding the perfect balance of friendliness and professionalism.
Thank you for this review. It was so lovely to read and we really appreciate it.
5/5
GoogleI have been dealing with the wonderful Louie and I can say I would recommend to anybody. I had so many questions and left with all the answers I needed due to his knowledge, his friendliness and overall wonderful service. Amazing.
Thank you for this kind review!
5/5
GoogleFrom the first telephone conversation with Aaron, to the viewing, then conversations with Zoe and Jess, I have felt a valued customer. They have kept me very well informed and I could not be happier! My offer on a property has been accepted and I know I am in good hands. Thank you all.
Thank you for taking the time to leave a review! We're so pleased to hear you had such a good experience with us and that the Dereham team have been so brilliant throughout.
5/5
GoogleLevi was absolutely outstanding. Highly professional, knowledgable and kind. I wouldn't hesitate to call Levi again. So thankful.
5/5
GoogleSam and Aaron handled the sale of our property and both were marvellous! Always professional and friendly, they received an offer on the property quickly, kept us informed of progress and actioned any concerns we had. I would definitely recommend Sowerbys. Sam & Aaron are real credits to a great team. Thank you.
Thank you for taking the time to leave a review! It's great to hear that you had such a good experience with us and that Sam and Aaron provided such a wonderful service as always.
5/5
GoogleI have been dealing with Octavia Heath for some time over a house purchase. During this time she has kept me updated on the progress and the delays and has needed the negotiation skills of 'Henry Kissinger' to bring it to fruition.
Thank you!
5/5
GoogleI recently purchased a property with Sowerbys - Jessica Tuttle with the Sales Manager, and she was fantastic. She did so much work to help chase this and sort the chain out - I was impressed with her services and with Sowerbys. I will be using them for my next move!
Thank you for taking the time to leave a review! We're so pleased to hear you had such a great experience with us.
5/5
GoogleSpoke to Louie White on the phone, he was a very knowledgeable man and helped us out massively.
5/5
GoogleZoe Clark, our contact person in Sowerbys, was 100% efficient from the first phone call. She returned our phone calls and emails promptly, was quick in organising the viewing with the owner and very friendly throughout. Even though we decided against the property we viewed she offered a further help going forward. Thank you.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review! We're so pleased to hear that you had such a positive experience with us and that Zoe was so brilliant.
5/5
GoogleOctavia at Sowerbys was absolutely amazing while we sold our house, the process was much faster than we had anticipated and she was so good at keeping us up to date and always being so welcoming to our phone calls.
Thank you for taking the time to write this review!
5/5
GoogleVery happy with everything the team did for us at Sowerby's. From start to finish they worked very professionally to identify a suitable tenant for the cottage. Have used Sowerby's before and definately will again. Great Service!
Thank you! We really appreciate your review.
5/5
GoogleWe recently sold our property through Sowerbys Dereham and have found the whole team very professional, especial Louie White who was brilliant at communicating every fine detail. He always got back to ask if we left a message with any questions we needed answers to and would definitely recommend them as agents. TW
5/5
GoogleWe have had a great experience with Sowerbys so far. They got our viewing booked in at short notice and pushed our offer through to being in accepted in super quick time.
5/5
GoogleHaving lived in our home for over 30 years the process of moving has been very daunting. Octavia Heath helped us throughout to navigate through this difficult time, offering us comfort and advice where needed, always keeping us updated. We cannot thank her enough for all her kindness and support.
Thank you for taking the time to leave a lovely review! It's wonderful to hear you've had such a positive experience with us and that Octavia has been so brilliant throughout. We'll be sure to pass on your kind words!
5/5
GoogleGreat service from Sowerby's in the letting of my property from the initial contact with Oliver through the ongoing support from a great team of Sophie and Leanne. They have made the whole experience a pleasure and very easy. Well done all!!
Thank you for taking the time to leave us this review!
5/5
GoogleLouie is very helpful, would definitely be recommending Sowerbys in the future!! Thank you Louie!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sowerbys's Dereham office has 475 reviews across 1 platform: 475 on Google.
Sowerbys Dereham is rated 4.9 out of 5 across all 475 reviews, and 4.9 out of 5 on Google from 475 reviews.
Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.
Sowerbys Dereham, Canterbury House 20 Market Place, Dereham, NR19 2AX.
