Trusted Agent profile · Dereham

Sowerbys Dereham reviews

★★★★★ Excellent

475 reviews across 1 platform

Canterbury House 20 Market Place, Dereham, NR19 2AX

Sowerbys's office in Dereham, at Canterbury House 20 Market Place, is rated 4.9 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.

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4.9 / 5

475

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

Bought our home while in Canada, Terie was very accommodating, especially with regards to the time difference. Would highly recommend

Rob · 26 May 2024

5/5

Google

We contacted Sowerby’s Dereham at very short notice and received an excellent response and arrangements were made for us to view the property within 30 minutes of contacting them which resulted in us being very interest to proceed to try and purchase the property.

Graham · 11 December 2023

Agent replied · 24 August 2024

Thanks Graham for leaving us a review. I am glad we gave you a prompt response for viewing a property.

5/5

Google

I have been dealing with Octavia Heath at Sowerbys for some time through a very tricky and protracted sale. Her diplomacy and ability to navigate gracefully through the complexities of the process to a successful completion has been incredible. Thank you to her and Sowerbys for making it all happen.

Tanya · 29 June 2023

Agent replied · 6 July 2023

Thank you for taking the time to leave us this kind review.

5/5

Google

Despite all the difficulties encountered during the sale of my property (delays, delays, and more delays), Sowerbys made every effort to keep things moving by doggedly chasing all participants in the chain, and keeping me very well informed whenever there was a change in status, even when it was a step in the wrong direction! Courteous, professional and communicative - I highly recommend Sowerbys.PositiveResponsiveness, Quality, Professionalism

Eric · 25 August 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave a review! It's great to hear that you had such a positive experience with us and that you would recommend us to others.

5/5

Google

We recently purchased a home and were extremely satisfied with the service, attention to detail, quick response and patience as first time buyers in the UK. We were assisted in the process by several people from Octavia, Jessica and Hayley.....all lovely and helpful.

Mari · 18 December 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review. I am glad to hear our staff were polite and helpful.

5/5

Google

Excellent service from the team. Aaron has been very helpful, efficient and professional. No hesitation in recommending Sowerbys, Dereham.

Vawser · 6 June 2021

Agent replied · 6 June 2023

Thank you for leaving a review! We're so pleased to hear you've had such a positive experience with us and that Aaron provided such a great service.

5/5

Google

Following agreeing a house sale with Kate Sala in the Lettings Department to add another property to our current Portfolio, Terie Hurrel from Sales department has followed through with the sales process and we are now exchanged and looking forward to completion soon. We have always found Sowerby’s provide a professional and friendly service in the years we have been using them .

Tony · 3 August 2024

5/5

Google

Couldn’t be happier with the service we’ve received from Sophie. She has helped us get into our new home with ease. There’s always been great communication and speaking to the landlord on our behalf has always been done promptly and efficiently. Highly recommend Sowerbys

Liam · 12 November 2023

Agent replied · 26 November 2023

Thank you!

5/5

Google

Had a great experience with Sowerbys - Levi was extremely helpful, knowledgable and made the whole process extremely easy and stress free for me and my partner.

Richard · 2 December 2023

5/5

Google

We had quite a protracted sale with 2 chains falling through before we managed to sell again third time. Octavia managed the experience end to end, keeping us fully engaged. She enabled us to decide how we wanted the third sale to be managed and worked with us to see the deal over the line. Very professional and great communication.

Caroline · 6 June 2022

Agent replied · 6 June 2023

Thank you for taking the time to leave a lovely review! We're so pleased to hear you had such a good experience with us despite difficulties along the way and that Octavia was there to help you throughout.

5/5

Google

Hayley had been a complete breath of fresh air in helping us find a new rental home. Nothing has been a bother and all my random and often frequent questions have handled with professionalism and diligence all the way through the process. It’s been a delight dealing with Sowerbys in what is a stressful time. Thanks H, you’re a proper star. PP XX

Paul · 25 July 2024

5/5

Google

Thank you all so much for you wonderful service in finding me a new tenant. Everyone I dealt with in your office was so helpful and always called back very swiftly. We are delighted with our new tenant, who too commented about how good and professional your team are. Thank you all again so much!PositiveResponsiveness, Quality, Professionalism, Value

Jayne · 25 August 2022

Agent replied · 6 June 2023

Thank you for taking the time to leave a review! We're so pleased that you had such a good experience with us and that the team provided an amazing service.

5/5

Google

We dealt with Zoe Clark, very helpful & professional. Kept us well informed. Excellent asset for Estate Agent.

Gian · 6 June 2021

Agent replied · 6 June 2023

Thank you for leaving a review! It's great to hear that Zoe provided such a good service and was able to help you throughout.

5/5

Google

We recently asked Sam Holland at Dereham Sowerby's to assist us with an appraisal of our property. I wanted to note that Sam's courtesy and sensitivity in providing this was outstanding. Sam offered very useful insight on both it's actual and potential qualities and how we might strengthen and develop these. What a super service! I'm delighted to find such professionalism locally and would recommend Sowerbys without hesitation. Thank you.

M · 6 June 2020

Agent replied · 6 June 2023

Thank you very much for taking the time to write such a lovely review! We are delighted that you had a really positive experience with us and that you would recommend us. We will be sure to pass on your kind comments to Sam!

5/5

Google

Once again Sowerbys delivered!!! From the initial valuation by Sam Jones, all through the process of getting the pictures and marketing approved, arranging viewings then ultimately putting offers forward that exceeded our expectations!! Finally Jess managed the sales process faultlessly and ensured the sale went through to completion efficiently and without any undue stress!

Paul · 1 January 2023

Agent replied · 31 May 2023

Thank you for taking the time to write this review!!

5/5

Google

Sowerbys are the best Estate Agent we have ever bought and sold a property through. We find their approach to valuation and marketing completely professional. Aaron has a diligent , and intuitive approach to selling properties that is both refreshing and reassuring at a stressful time. He found us the perfect match for our property. We highly recommend Sowerbys.

Bob · 6 June 2022

Agent replied · 6 June 2023

Thank you for taking the time to leave a lovely review! We're delighted to hear you had such a wonderful experience with us and that Aaron was so brilliant throughout - we'll be sure to pass on your kind comments!

5/5

Google

Very prompt response from Octavia, who was negotiating the onward purchase on behalf of one of her vendors. It's an interesting concept that Sowerbys offer their clients and makes the negotiating very professioinal and clean. A pleasure doing business with her, as agent to agent.

Nic · 17 September 2023

Agent replied · 1 October 2023

Thank you for this review!

5/5

Google

Thank you to Octavia for her hard work in ensuring the chain progressed smoothly through a pandemic!

Lisa · 6 June 2021

Agent replied · 6 June 2023

Thank you for leaving a review! We're really glad you had Octavia to help guide you through the process and will pass on your comments.

5/5

Google

Very professional and quick response. Thanks to Leanne and Chloe for their assistance in a quick handover.

Paul · 6 June 2021

Agent replied · 6 June 2023

Thanks for leaving a review! We're so pleased Leanna and Chloe were able to help you.

5/5

Google

I've rented through Sowerbys twice now and it's always been a hassle free experience..... everyone's always on the ball and know exactly what they're doing....everything from viewing, you were an absolute sweetheart showing us round the cottage, happy, relaxed and personable....down to Sophie in the office, who just makes everything happen....You're a star! Keep on doing what your doing team .

Jasmin · 25 July 2024

5/5

Google

I called to discuss the current property market with Sowerbys, I was chatting through my options with Katie, who subsequently passed on my details to Broadland mortgage consultants to investigate my financial affordability. Broadlands have been brilliant with their advice and I couldn’t recommend them or Sowerbys enough. Thank you!

Luke · 1 April 2023

Agent replied · 31 May 2023

Thank you!

5/5

Google

The Sowerby's Dereham team were delightful to deal with throughout the purchase of our new property. Octavia handled the initial transaction with skill and efficiency and Joanna oversaw the ensuing process with great diligence and friendliness. She was on top of all the intricacies and timings and proactively sought solutions to any issues that came up. Many thanks to them both!PositiveResponsiveness, Quality, Professionalism

Helen · 25 August 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave us a review! We're so pleased to hear you had a great experience with us and that both Octavia and Joanna were able to help so well throughout.

5/5

Google

Although our experience had a few bumps in the road, the communication and accommodation from Sowerbys was excellent. A special shout out to Octavia who managed a tricky situation with great professionalism. Also Sam - branch manger was very helpful.

Ben · 11 July 2022

5/5

Google

Octavia from Sowerbys Dereham branch was my dedicated agent. She was an absolute star throughout my buying & selling process. I would highly recommend everyone to use Sowerbys in the first instance. A very big thank you to all the team who were always on the ball & helpful but especially to Octavia!

Kathleen · 8 November 2022

Agent replied · 31 May 2023

We hope you are very happy in your new home! Thank you for this review and recommendation.

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Questions about Sowerbys Dereham

How many reviews does Sowerbys Dereham have?

Sowerbys's Dereham office has 475 reviews across 1 platform: 475 on Google.

What is Sowerbys Dereham's rating?

Sowerbys Dereham is rated 4.9 out of 5 across all 475 reviews, and 4.9 out of 5 on Google from 475 reviews.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Dereham office?

Sowerbys Dereham, Canterbury House 20 Market Place, Dereham, NR19 2AX.

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